I placed an order and paid for two items on 1 February 2026. I did not receive any shipping confirmation or tracking information despite emailing the company multiple times.
After weeks of no communication, I finally received a response stating that one of the items was now “out of stock.” There was no explanation as to why this was not communicated earlier, and no clarification about the second item in my order.
At no point was any tracking information provided, and nothing was shipped.
I opened a PayPal dispute for “item not received,” and the refund was processed immediately. Without PayPal, I am not confident I would have received my money back.
Received order, poor quality. Emailed "customer services" 3 times since 20th February..website clauns emails will be responded to within 24 hours. Still awaiting response about how to start returns process.
Below one star would be more accurate. Ordered on January 18, did not receive a receipt. Two weeks went by and I tried to reach out to them and got no response. Another week went by with no response, finally received an email not answering my questions mind you but telling me to be patient. I can be patient if you respond and provide an actual receipt and answer my questions but this is obviously a scam that I fell for. I urge you not to order from this fraudulent company.
Very bad service they don’t respond to my emails to make a return because it’s a very bad quality and it’s not the right size
Very bad service and expensive for nothing
One star is generous
Clothes arrived with stitching missing big gaping hole down the seem of the pants and terrible fit and quality. Nothing like the photos on website. Customer service ignored me until I opened a PayPal case and then sent harassing emails to me trying to get me to accept a $5 refund or pay $26 to return the item to them despite their refund policy stating that the customer isn’t responsible for return shipping if the item arrived defective. PayPal generously gave me a PayPal voucher to cover the entire amount so I didn’t have to pay the return shipping. But once again the merchant gets away with it. Disgraceful company
Ik ben zeer teleurgesteld in mijn aankoop bij deze webshop. De producten kwamen totaal niet overeen met de foto’s en omschrijving op de website — wat mij betreft was er sprake van misleidende reclame.
Na meerdere keren contact te hebben opgenomen, kreeg ik steeds een ander voorstel: eerst een paar dollar compensatie, daarna een korting op een volgende bestelling, en uiteindelijk moest ik zelfs $15 betalen voor de verzending van een vervangend product. Terwijl de fout bij hen ligt.
De klantenservice neemt geen verantwoordelijkheid en probeert de kosten af te schuiven op de klant. Ik heb de producten uiteindelijk maar gehouden en zal hier nooit meer bestellen.
Ik raad deze webshop absoluut niet aan. Laat je niet misleiden door mooie foto’s — de werkelijkheid is helaas heel anders.
English:
I’m very disappointed with my purchase from this webshop. The products I received looked nothing like the photos or descriptions on the website — in my opinion, the advertising is completely misleading.
I contacted customer service multiple times, and each time they came up with a different excuse: first offering a few dollars as compensation, then a discount for a future order, and finally asking me to pay $15 for shipping a replacement. All of this, while the mistake was clearly theirs.
They take no real responsibility and try to shift the costs onto the customer. In the end, I kept the items and decided never to order from this company again.
I strongly advise others to stay away from this shop. Don’t be fooled by the nice pictures — the reality is very different.
I rarely leave negative reviews, but I feel compelled to share my experience with LinenStylish. I ordered a dress that looked beautiful on their website, but what I received was incredibly disappointing. The material felt cheap, the fit was completely off, and it looked nothing like the photos online.
I reached out to their customer service hoping for a reasonable resolution, but instead, I was offered an insulting $10 refund on an $84 purchase. When I pushed back, they only increased it slightly and refused to take accountability for the misleading product.
They also made it clear that returning the item would be at my own cost, including potential customs duties, which felt like a tactic to discourage returns altogether.
I would not recommend shopping here. Poor quality, misleading advertising, and unhelpful customer service. Save your money and shop elsewhere.
1 star because you can’t give 0. Failure to apply terms and conditions - the product was delivered faulty and damaged. The company won’t pay for a return label, when this is provided for in their T&Cs. They reply to email less than once a week and the dispute has been going on for months. I have now had to retain a lawyer.
SCAM!! This isn’t even a real company. They will bill you but never ship anything (there isn’t any real merchandise to ship- it’s a money theft scam.) Do not provide your information to them, do not order from them.
Absolute Scam – Avoid at All Costs!
I ordered a two-piece set from Linen Stylish after reading glowing reviews *on their own website* — turns out, those must be fake or heavily filtered, because what I received was absolute garbage. I paid £58 for something that’s not even worth £10. The quality is laughable — cheap fabric, poor stitching, and nothing like what was advertised.
When I reached out to return it, they refused a refund and instead told me to *keep the item* and buy something else with a “discount.” Unbelievable. That’s not customer service — it’s a scam tactic.
They don’t even let real customers post reviews on their site, so there’s no transparency. If I could give zero stars, I would. This entire operation is a complete joke. Do not waste your money — you've been warned.
it should be zero, you can find the same outfits on Ali Express, cheap quality for expensive prices. No response from the customer service. A total scam. Do not recommend at alll to buy from them. Ah and by the way their products are not even linen
IF I COULD GIVE 0 STARS I WOULD.
AWFUL THEY ARE A SCAM. ADVERTS AND WEBSITE ARE PHOTOS FROM OTHER BRANDS, dresses are a copy and awful quality it’s like a student has stitched random material up. They are NOT help. Will not give the return address and are not helpful emails are unprofessional no refund agreement only exchange but they state they do refund. Scammed me for £80. DO NOT ORDER ABSOLUTE SCAM! Anyone who knows what to do next please HELP because they HAVE STOPPED REPLYING TO ME.
It's a scam. If you want to return an item it is simply impossible, despite the policy on the website allows for returns. The customer service never responded.
On top of that, the quality of the items is extremely cheap, probably worth a fifth of the price of the products.
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