The worst customer service ever experienced. Poor quality items delivered. When I asked for details of how to return, the company tried to negotiate me into keeping the items by offering me a $9 payment. I politely declined and asked how I could return - acknowledging that I would be responsible for shipping costs - and they just ignored my emails! I never wrote bad reviews but wanted to want other shoppers. I SO wish I had read these reviews before buying!
Ordered 2 items and size seemed to be a problem. I’m 16 and when they arrived I would be surprised if they fitted a size 12.
I have sent three emails to no avail. No idea where to go after that. Give them to charity… I wouldn’t insult any of my friend by offering them these cheep shoddy goods.
Purchased 3 items. Only one item is reasonable for the price. The remaining 2 are cheap, made of terrible thin see through material. Badly made. Threads from seams. Can see my hand through both layers of material on a dress and kimono jacket that I requested to return. Have to return to China at great expense to get my money back and of course it isn’t worth it. Buyer beware!
The clothes I received are significantly different from the photos; the actual size is incorrect, the material is rough and thin, and the tailoring is terrible. They do not honor the return policy stated on their website, won't provide an address for returns, and ultimately, they won't respond to your emails.
Bad quality, blouse too short and boobs were not covered, really short dress that didn’t cover anything, no refunds unless you pay to return, STAY AWAY
Stay away. Ordered a L dress (I'm a 10) it was too small. It's crap quality also - not linen !
Chinese CRAP.
Also not replying to me asking for a return. And plus I cannot review on website because i haven't 'confirmed receipt' of the items? Not that I can see an option to do that anywhere.....
I made an order and half expected to not recieve it, and lose my money. I ordered the linen kimono in three sized bigger than I normally use. It took two weeks before they sent it. By then I had contacted them via e-mail and Instagram. They answered me after a few days. After another weekend I recieve the kimino, and it looks beautiful. The quality is altso very good. I had a good experience with Linenstylish.
Very scammy and unprofessional. They do not truly accept returns. I ordered around $140 worth of clothing and wanted to return it. They offered to refund $13 because they claim that the return shipping I would have to pay would be prohibitively expensive, which is not so. Unless you are certain an item will fit or work for you, I wouldn’t order from them. The items I received were decent, but they make returns extremely difficult to near impossible.
Absolutely disgusting. I have bought items thinking it is linen. It is Polyester !!!!!! They expect me to pay for return postage. Cheap, awful fabric. Wish I read reviews :'((( waste of £70 for utter junk.
So so so sad :'((( will be reporting them to every agency known to man kind.
DO NOT BUY FROM THEM!!!!!!!!!
they are the worst ever, bad quality, disgusting client service. Very disrespectful and impolite.
Never replied to my repeated mails to return back their disgusting items I bought. They deserve -2
The worst ecommerce and customer care.
The product was a lot different and not as expected. They ask me €23 For a return and They never accepted my refund proposal.
Awful!!! The fabrics are completely different from the pictures. It doesn’t even look like the same dress. It’s not linen and it is expensive. DO NOT RECOMMEND
I ordered before checking Trustpilot, so of course after checking, I expected the worst!
My goods were shipped quickly, the tracking information was updated as it was shipped from China to the UK and the package arrived within 10 days.
Product was good quality, very pleased
Not worth 1 star….. didn’t get my Order that I wanted …ordered a black t shirt and a white one…what came was 2 white hooded long sleeved jumpers… I sent it back and they offered me 5 US dollars …. DO NOT BUY FROM THEM !!!!!!
I did one order and received one damaged item. I contacted them for return, which will also include another item that is not damaged. After their first reply where they have asked for a photo of the damaged item, I did not hear back from them. Now it has been about 13 days and I have sent 3 reminders!
My daughter purchased a dress from this online store and it was $88AU, and it is the worst quality dress I've ever seen. It was strapless, but the cups were literally two pieces of floppy fabric with absolutely no support at all so totally un-wearable. My daughter contacted customer service for a refund, and they offered her $8 refund to keep the dress or to pay another $23 to receive another dress! Totally pointless.
She just wanted her money back, and now they are not responding to any of her emails. PLEASE do yourself a favour and do not order from the shop. The reviews here speak volumes, I just wished she had of read them before making her purchase. A big lesson learned.
Awful scamming company. Could have given them 0 if I could. Clothes is total trash. No returns possible, instead they offer you $15 back from $120 purchase. Don’t waste your time and money. Completely ridiculous.
If i could i would give 0 stars!!!! As that’s all they deserve. Goods came damaged and all they did offered 5$ and i payed 60$. Horrible customer service as no one cares. Websites like this should be banned. As all they do is rip off the money. And if there is a problem they don’t care. Worst company i ever have to deal with!
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