I paid extra to have my items shipped 5-10 days early and they still haven't arrived. It's been 17 days now; I've submitted 4 tickets and no response. Ruined my holiday because I had nothing to wear. If you order, please do in advance because you'll receive items whenever they decide to send it.
LovelyWholesale 回复2019-12-07
Hello,
really sorry to hear that, pls submit a ticket to us and tell us your order number, so that we can check more information for you.Hope you understand.
http://www.lovelywholesale.com/support.php
Have a nice day.
Lovelywholesale.com
Ok, so here is the deal with lovely wholesale. This is an Asian company as I am sure you know by now and I have ordered several times and even if you follow the measurement chart to a T the likely hood of a perfect fit in near impossible. I would say 50% of what I order I actually keep, the other stuff I sell! A lot of times the items will come a different color or waaaayyyy too big! Dont EVER pay for fast shipping because you will NOT get it any sooner than regular shipping! And DO NOT place large orders! For some reason they have a hard time keeping up with large orders! There is a 99% chance that some items will go missing! Overall I would say you get what you pay for so choose wisely! And only get max 3 pieces at a time!
LovelyWholesale 回复2019-12-07
Hello,
We are so sorry about that.
After you received the order and have any questions or doubt, pls submit a tickets and pictures on our website or send an email to us. We need check it first. We will try our best to fix it for you asap. Hope you understand, thanks.
tickets Link: http://erp.lovelywholesale.com/support.php
Email Adress: [email protected]
Have a nice day.
Lovelywholesale.com
Just a small note be careful of this , and do not make large orders. Because the products are hit and miss. So items are cute others are poorly made or may never arrive. The return policy is practicaly non existent. And their idea of a making things right is a very big discount of 15% off you NEXT order. So dont go crazy cause the prices are cheap. You get what you pay for .Period And they have fake reviews, if you read them it's not even their site the person is writing about! And when you leave a bad review the just dont post it.
LovelyWholesale 回复2019-12-07
Hello,
We are so sorry about that.
After you received the order and have any questions or doubt, pls submit a tickets and pictures on our website or send an email to us. We need check it first. We will try our best to fix it for you asap. Hope you understand, thanks.
tickets Link: http://erp.lovelywholesale.com/support.php
Email Adress: [email protected]
Have a nice day.
Lovelywholesale.com
I’ve ordered from Lovelywholesale at least 10 times, sometimes the material is really thin and totally different from what’s shown on the site. I really hate when I’m not notified when something is out of stock and not given an explanation or refund! I was lied to a few times saying the missing items was delivered when it wasn’t. I’m currently waiting on a refund for 2 items that was missing from my order. I’m not letting Lovelywholesale get away with my money this time period! I don’t appreciate it when I’ve ordered from this site as many times as I did.
LovelyWholesale 回复2019-12-07
Hello,
We are so sorry about that.
After you received the order and have any questions or doubt, pls submit a tickets and pictures on our website or send an email to us. We need check it first. We will try our best to fix it for you asap. Hope you understand, thanks.
tickets Link: http://erp.lovelywholesale.com/support.php
Email Adress: [email protected]
Have a nice day.
Lovelywholesale.com
Fake reviews on website... don't trust the reviews!!
I purchased a dress from LovelyWholesale and for the most part ...I was satisfied with it. The only thing was the patterns on the dress were not in the same place as it was on their site... but I can live with that. My issue with them is every single review on their website is a five-star review...you will see nothing less... I hate that they are writing fake reviews for their site...that is dishonest!!!! And when you personally try to review items... they won't allow you to ...that's why you get a 3-star!!!!
LovelyWholesale 回复2019-12-07
dear, the reviews are all true from our customers, and you can put the reviews on our website.
I read the reviews before ordering, but I became suspicious when I saw some pictures from a local boutique. The woman in some of the pictures is the owner of the boutique...think I'll alert her to this.
LovelyWholesale 回复2019-11-28
Most of photos of our product are being shot by our own Photographer. can you tell me the link about the pictures?
I send an email to customer service about a shipping problem and items not being delivered and within 24 hours I received a respond.Customer service is a big deal to me. You guys has exceeded my expectations.
Thanks
LovelyWholesale 回复2019-11-20
thanks for your feedback, hope to deal with you again.^_^
Lovelywholesale.com
The items I ordered took maybe a month or so to come. Some pieces came separately I really didn't like that. The shipping price is ridiculous. I must say everything I bought looked just like it does on the site.
LovelyWholesale 回复2019-11-14
Hello,
We are so sorry about that.
After you received the order and have any questions or doubt, pls submit a tickets and pictures on our website or send an email to us. We need check it first. We will try our best to fix it for you asap. Hope you understand, thanks.
tickets Link: http://erp.lovelywholesale.com/support.php
Email Adress: [email protected]
Have a nice day.
Lovelywholesale.com
I have ordered from lovelywholesale.com in the past and future. If any problem I have which is slim, I always get a fast response or if any error on their part they are willing to give you a credit for the inconvenience.
LovelyWholesale 回复2019-11-09
thanks for your feedback, hope to deal with you again.^_^
Lovelywholesale.com
Pretty good website only issue i have is not able to use my points right other then that clothes are pretty nice shipping don’t take forever
LovelyWholesale 回复2019-11-06
Hello, if you want to know how to use your points, you can check this link : http://www.lovelywholesale.com/article-37-How+to+use+points.html thanks.
Have a nice day.
Had a great shopping experience and my customer service agent was very helpful and on time. Some of the fastest customer service I've had. I haven't received my package yet, but so far I'm satisfied. Website needs a little work though. Todah foreverything.
LovelyWholesale 回复2019-11-06
thanks for your feedback, hope to deal with you again.^_^
Lovelywholesale.com
I received my order last month which was a jumpsuit that was way to big and I wanted to exchange it for a smaller size so I emailed the company on how to return item back and no one has emailed me back with details so I am stuck with something I cannot wear. First time ordering from company, can't say I will use them again. It's not that I wanted my money back.🤔
LovelyWholesale 回复2019-11-02
Hello,
We are so sorry about that.
After you received the order and have any questions or doubt, pls submit a tickets and pictures on our website or send an email to us. We need check it first. We will try our best to fix it for you asap. Hope you understand, thanks.
tickets Link: http://erp.lovelywholesale.com/support.php
Email Adress: [email protected]
Have a nice day.
Lovelywholesale.com
My order came on time for my trip the customer service was good when I wrote my ticket but when I got my one piece and tried it on the zipper broke but overall I got good service and fast delivery.
LovelyWholesale 回复2019-10-30
thanks for your feedback, hope to deal with you again.^_^
Lovelywholesale.com
I have been happy with all the other merchandise I purchase from lovelyWholesale.com. Currently I am waiting on an order, which tracking number reflected no information I put a help ticket in to check on the tracking of my order and I was contacted the same day. They also gave me the information which showed my package was well on its way. I’ll also share my reviews once I receive my merchandise.
LovelyWholesale 回复2019-10-30
thanks for your feedback, hope to deal with you again.^_^
Lovelywholesale.com
They have such amazing products! I have all my swimsuits from here and some really cute summer outfits as well! I love this store! The customer service is also excellent! If there is ever an issue with my order (if it's too small or something) then they always fix the problem!
LovelyWholesale 回复2019-10-24
thanks for your feedback, hope to deal with you again.^_^
Lovelywholesale.com
I'm back again and I love shopping with Lovely Wholesale. My items always come as pictured and now they have started shipping via USPS so orders are received quicker. I'll will forever patronize them!!
LovelyWholesale 回复2019-10-24
thanks for your feedback, hope to deal with you again.^_^
Lovelywholesale.com
I’ve ordered a few times from the website, for the most part I’m pretty satisfied with the items I’ve received. I’ve had 1 issue, but after a few messages it was resolved. The only thing that I wish was better was the shipping cost. Will order again.
LovelyWholesale 回复2019-10-24
thanks for your feedback, hope to deal with you again.^_^
Lovelywholesale.com