Reviewers had a great experience with this company. Happy customers frequently praise the discreet packaging, professional handling, and consistently prompt delivery services provided when ordering their favorite items. Many enthusiastic consumers truly love the remarkably powerful vibrations, the exceptionally high build quality, and the seamless application integration designed for enjoyable long-distance play sessions.
However, some customers also noted occasional application connection troubles, unexpected software glitches, and random device disconnections during their interactive remote experiences. Furthermore, a few reviewers stated that certain purchased items experienced technical faults, stopped working prematurely, or required multiple product replacements over time.
The Gush was just alright. This was the 4th toy ive purchased for my Wife and I. This was the first negative experience. There is only one size which means if you are more girthy it will not fit around the shaft. I tried using the bands that came with the gush but they just rubbed me the wrong way where the skin was not covered by the toy. One positive thing is the vibration. Similar to other lovense toys. 2.5 stars is more of a realistic rating for me because I can see the potential if you had thinner willy.
Lovense 回复2022-11-15
Hi, we apologize for the inconvenience and sincerely appreciate your feedback. If you have any other inquiries or if there is anything else we can help you with, please contact us at https://www.lovense.com/contact. We'll try our best to help.
I bought a gush lovense and i m so happy to use it. the product arrive really quickly and i can use it soon. I suggest more powerful vibration with max level. but i think that it is the best toy that i ever have.
Lovense 回复2022-11-16
Hi! We sincerely appreciate your feedback. Please be assured that I'll forward it to the relevant department.
I love the toy, it is absolutely stunning and great with its vibrations and machine. How ever, on the second time that i decided to use it for my camming platform, it stopped reacting to tips
it does react to control links, which is what made my camming session great. I did notice that a floating pink square icon was present on my first session, but on the second one it no longer appeared (i remember that being the token counter and the countdown ''screen'' for my lush 3... and now seeing that its gone and my toy doesnt react, makes me thing there is a configuration issue... but how will I know if it doesnt even show?
Lovense 回复2022-11-08
Sorry to hear this. I understand how frustrating this is. Could you please reach out to us via Live Support in the Lovense cam extension? You can simply click the icon at the bottom right corner so you can reach out to us anytime and we will do our best to answer your questions immediately. If you cannot find it, please update the extension to the latest version.
The time taken to arrive wasnt long at all the toy itself is a little hard to move around so its touching all the right spots but giving up control to Someone else is always fun unless they bad at it
Haven’t even opened the max 2 yet to even try it. Those so called condoms you sent as free gift has my “member” begging for mercy. Please god don’t send them to anyone else! If that is what I should expect further I am highly thinking of returning it before it is even opened…….
Lovense 回复2022-11-03
We sincerely appreciate your feedback. Please be assured that I'll definitely forward it to the relevant department. If you have any inquiries or if there is anything else we can help you with, please contact us at https://www.lovense.com/contact.
Charger does not make connection and will not charge. Red indicator light briefly flashes and does not stay on regardless of how much effort you put in to it. Had it for about a month and have never had it fully functional.
Lovense 回复2022-11-03
Sorry about this issue. Please contact us at https://www.lovense.com/contact and let us know the issue you encountered. We would be glad to help with this. Hope to hear from you soon.
Arrived quickly and was packaged nicely. However,
I purchased the ferri with the intent to use it in public but it is too loud. If you're at a club or bar it would probably be okay but if you are somewhere that is quieter and has less people the vibrator can definitely be heard. Also it disconnects a lot and takes a couple of minutes to reconnect.
Lovense 回复2022-11-03
Hi, we apologize for any issue you might be having! Could you send details of the issue to our customer support at https://www.lovense.com/contact? We look forward to hearing from you.
Not only do these toys always have connectivity issues but when I contacted them after my lush2 had leaked battery acid inside my vagina they told me they would provide me a replacement at a discounted price since the guarantee was over. I paid the full price (69usd) for a discontinued lush1. I contacted them regarding their mistake, i cannot use a toy that has the control button inside my body… they told me they would keep a 20% restocking fee and I have to pay for shipping because of THEIR mistake! And that’s not even mentioning the support they give you when their toys aren’t working properly! After a back and forth of tons of screenshots they told me to add them on Skype to resolve the issue… I could never recommend lovense they are a NIGHTMARE save your money and headaches!!
Edit: I guess they scam people so often that they asked for more information about my case. =my review could be removed for some reason. Hey lovense, ask Elsa and she will be able to help you. She made me lose it like never before and I insulted her intelligence. Unless this is common practice for you guys? I can send the email thread if you’d like?... I will make a video about this since it got so out of hand because of lack of clarity and greediness. Silence me here but your emails and promises black on white will be shown around.
My girlfriend and i bought the Lovense lush 3, as we are a lesbian couple and i didnt want her to be 'bored' while doing me with a strapon. The idea came from all those camgirls having an orgasm as if lucifer himself is being exorcised. She is a 'virgin' when it comes to inserting stuff, i'm not. We're in our early 20's.
+ Quiet once inserted & Easy to clean
- Too big. She couldnt insert it, and honestly it was way harder for me than it should have been after the monstrous d*ck i've endured. Once inserted, it felt the same as sitting on a buzzing phone. I didnt feel much inside. Girlfriend cranked it up to the max, tried the app, the buttons etc, and i was just staring at her like, 'thats it?' The tail makes me feel like some weird kind of mewtwo and taking it out literally feels like birthing an egg.
Camgirls, you've led me astray. Shame on you.
Lovense 回复2022-11-03
Hi, we apologize for the inconvenience! Could you send details of what you are experiencing to our customer support at https://www.lovense.com/contact? We'll try our best to help.
The hyphy has a very strong vibration especially on the small end. Would be especially good for someone with a smaller clit. I have a large Clit, so the Domi works better for me. I have purchased multiple toys over the years from Lovense and they aim to please “pun intended” 😜 great products!
great app all round, for long distance, a blessing
love it <3 - will say wish it also was a bit more quiet in the lower settings or just went lower even because sometimes you don't need others knowing ;) but yesyes very enjoyable service, their app especially is pretty great: am hoping for more features :D
really fast delivery as well
Delivery was quick, everything else was not.
Very loud device, and is super light on the feeling. I wouldn't mind too much but it feels a lot cheaper than what I paid for considering I had to switch to a hole that cost 10% of the cost and felt way better.
Lovense 回复2022-10-27
We're genuinely sorry about this. I understand this is annoying. If you any need assistance or have any inquiries, please contact us at https://www.lovense.com/contact.
Product is good, it's straight to the point what you'd expect. Though it was hard to judge size off of the pictures, I wish I went a size up and it's too expensive and investment to get another (never been good with reading measurements). But also the vibration being as powerful as it is, could still be added upon get crazy with the range if it's going to cost so much.
One other thing that is actually worth mentioning is that the app has a Music feature that's supposed to sync vibrations, but it didn't seem to work very well. It almost feels like it's going based off the volume and not any actual tempo of the songs.
I'm a little hard to please when it comes to toys, so it's mostly just me problems. Still a good product.
TERRIBLE CUSTOMER SERVICE, AWFUL PRODUCTS, EXPENSIVE FOR NO REASON.
Not only is this toy (Lush3) the worst and most expensive toy I have ever purchased, it was defective at the time of purchase. Their customer service was horrible. I sent photos, videos, expressed by dissatisfaction, sent them a photo of the warranty it came with and NOTHING. Do yourself a favor and go with We Vibe - their brand has earned my loyalty with their spectacular products which are fairly priced and great customer service.
EDIT: Do not believe the response comment below from this awful brand- they have NOT assisted me. After emailing them several times and posting this review, they finally sent me and email - which is just honoring THEIR OWN warranty.. they also ignored my request to select another item since this one had so many poor reviews. Again I paid over $200 for this item, and this was their ultimate "solution":
"We are going to make an exception and issue you a replacement according to the 1-year warranty, please confirm the shipping information for replacement..."
This "exception" ONLY occurred after they read and responded to this review.
Lovense 回复2022-10-20
We apologize for the inconvenience caused by this situation. Our support has gotten back to you regarding the issue. If you have any further inquiries or concerns, please reach out to us again.
Bought the dolce for clit stimulation and no mater how hard I tried it would not fit and would sit way above the right spot. So sad I wasted my money on this.
Lovense 回复2022-10-13
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at https://www.lovense.com/contact? We'll get you up and running.
More fun with an electric toothbrush… don’t waste your money
I wish I read some reviews before buying this useless thing. Such an incredible waste of money. It was sold to me as a discreet ‘public play ‘ toy, so I thought it would be super fun to try. It is very much the opposite. The furtherest thing from DISCREET.
I’m so disappointed I spent a huge amount of money on a toy that can’t be used properly.
Additionally, the long distance control doesn’t work unless the phone is being held and touched the whole time, so it kind of defeats the purpose of both parties being able to be pleasured/ pleasure themselves. It’s super touchy/ glitchy and we spent the whole time trying to get to work rather than enjoying it.
On top of that, the toy was sold to me with the additional use of the tail doubling at a stimulation for the clit when in actual fact, it comes closer to the top of my bikini line, and nowhere near the front of my vagina.
Such an overpriced toy, as loud as anything in public, glitchy AND ergonomically/ anatomically inaccurate.
Would lovvvvve to send it back and get a refund cause It’s rendered useless, and would be a better paper weight.
Lovense 回复2022-10-11
We sincerely apologize for the situation I understand how frustrating this is. We have seen your support ticket and please be assured that we'll try our best to provide a solution for the issue.
Recently bought a Lovense Dolce, as my partner is 190 miles away and I thought this would be a fun way to stay connected. Not only is it the poorest toy I've ever experienced, which at £117 is pretty shocking, but there is no satisfaction guarantee. So by the time you realise it's only useful as a paperweight, it's too late, you've wasted your money.
Aside from being useless, it is so uncomfortable to insert, I actually dreaded having to remove it, which was accompanied by much deep breathing. It is also so noisy, it woke my 14 year old son, who was two rooms away, despite my attempts to cover the sound with a hairdryer running, which is a mood killer. Very embarrassing.
In all honestly, I find it hard to believe that the positive reviews are genuine, especially with regards to the noise and vibration which reverberated through the house. I even read a couple of reviews which stated you could wear it publicly, which I can't see would be possible unless you stood next to a pneumatic drill by roadworks.
My advice would be not to buy this item, unless you are in a position to gamble your money and throw it away. And in future, I will not buy from a company with no satisfaction guarantee, even if they have lots of amazing reviews. 😏
I cannot yet comment on customer service, as I have received no reply yet, to my complaint.
Lovense 回复2022-10-11
We sincerely apologize for the inconvenience caused. I understand how frustrating this is. We can see that you've reached out to us regarding the issue. Please be assured that we'll try our best to help.
Honestly...not what I was expecting. It doesn't really feel great except for maybe the vibrator. The contractions literally do nothing I actually find it harder to use with the contractions. Pretty disappointed cause I thought this toy would feel so much better. The opening looks pretty tight but its just not.
Lovense 回复2022-10-13
We're genuinely sorry about this. I understand this is annoying. I'll definitely forward this feedback to the relevant department. If there is anything we can help you with, please contact us at https://www.lovense.com/contact.
I did not receive my package. I ordered my toy over the weekend, and I was expecting it to arrive on Wednesday. I checked the status on my package and noticed it said delivered near porch. There was no package on my porch or in my mailbox. I am very upset about this.
Lovense 回复2022-09-22
Sorry to hear this. I understand this is very frustrating. Could you send details of the issue to our customer support at https://www.lovense.com/contact? We look forward to hearing from you.