来自……的非常快速且有用的反馈
客户服务的反馈非常快速且有用!
Hi Isabella, Thanks for reaching out. We're so glad our customer service team was able to assist you. Please email us at [email protected] if anything else. -Kate
洛杉矶设计 - 每周新品上架。满 50 美元全球免运费。立即前往 www.lucyinthesky.com 购买
以上内容由商家自行提供,未经平台核实。Lucy in the Sky(lucyinthesky.com)在 OK.one 的综合评分为 4.4 分(满分 5 分),基于本站收录的 201 条用户评价,属于购物与时尚分类,口碑良好。87% 的评价为 4 星及以上,8% 为 1 星;商家回复了 78% 的差评;评价主要围绕产品、客户服务、质量。数据最后更新于 2026-08-12。
绝大多数评论者都对这家公司有很好的体验。客户经常赞扬卓越的客户服务,强调工作人员的乐于助人以及他们解决任何订单问题的速度。令人惊叹的服装、精美的面料以及服装的整体品质给许多消费者留下了深刻的印象。 然而,有些人偶尔提到了有关尺码差异和退货流程的问题。购物者指出,商品有时无法正确贴合,退货选项仅提供商店积分,而不是直接退款。一些人在尝试跟踪订单时还经历了令人沮丧的运输延误或通信故障。
本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。客户服务的反馈非常快速且有用!
Hi Isabella, Thanks for reaching out. We're so glad our customer service team was able to assist you. Please email us at [email protected] if anything else. -Kate
客服速度很快,完美地回答了我所有的问题!
Hi Adi, Thanks for reaching out. We're so glad our customer service team was able to assist you. Please email us at [email protected] if anything else. -Kate
绝佳的购物选择,无忧退货
Hi Kirsten, Thanks for reaching out. Glad that the process was easy. Please email us at [email protected] if anything else. -Kate
Leeza D. 非常善解人意,乐于助人。 在向邮局询问我们丢失的包裹一无所获后,Leeza 提供了两个很好的选择,让我女儿能及时拿到参加舞会的衣服。这件衣服几天之内就到了(通过 UPS),挽救了局面!
嗨,詹妮弗, 感谢您伸出援手。我们很高兴我们的客户服务团队能够为您提供帮助。 如果还有其他问题,请发送电子邮件至[email protected]。 -凯特
Leeza D. 帮助我轻松退货缺货商品!几分钟之内就解决了!
Hi Kasey, Thanks for reaching out. We're so glad our customer service team was able to assist you. Please email us at [email protected] if anything else. -Kate
不诚实的公司! 如果您想获得公平的退货政策,我建议您到其他地方购物。我为女儿的学校舞会订购了两件衣服,但最终都太小了。公司收回了一份,但立即将另一份寄回给我。当我打开包裹时,我惊呆了。裙子上沾满了白色的除臭剂痕迹,像是有人故意弄脏的。这是一件黑色连衣裙,所以当我收拾它时我不可能会错过它。整个事情给人一种不诚实的感觉。我不会再在这里购物了。
Hi Stacey, Thanks for reaching out. We're sorry to hear about this. We did take a photo of the dress immediately after we processed the return. Unfortunately per our return policy we are not able to take back return with any deodorant stains on it. -Kate
他们错误地给我发送了错误的衣服尺码,但是当我注意到他们这一点时,他们很快就给我发送了正确的尺码
Hi Martina, Thanks for reaching out. We're so glad our customer service team was able to assist you. Please email us at [email protected] if anything else. -Kate
这是一次很棒的体验,因为他们快速响应解决方案,没花几天时间就解决了问题,我真的很感激,最重要的是,他们非常友善和理解!
Hi Keina, Thanks for reaching out. We're so glad our customer service team was able to assist you. Please email us at [email protected] if anything else. -Kate
订购产品进展顺利。不幸的是,尽管测量并订购了合适的尺码,但这件衣服还是不太合身。我们已退回这件衣服,正在等待退货和商店信用的确认。虽然我更愿意退回我的信用卡,但我希望我们将来可以使用商店积分。我对你们的退货政策及其运作方式有疑问,你们的员工很快就回答了我的初始问题和后续问题。 4/5 星只是因为退货政策是商店积分,这不太方便,而且我必须发送第二封电子邮件才能得到我在第一封电子邮件中询问的答案。
嗨亚当斯, 感谢您伸出援手。听到任何问题,我们深表遗憾。如果您需要任何订单帮助,请随时与我们联系。如果还有其他问题,请发送电子邮件至[email protected]。 -凯特
我收到了一件漂亮但损坏的衣服。当我联系客服时,他们很快就回复了。他们立即纠正了这种情况。我对结果非常满意。
Hi Eso, Thanks for reaching out. We're so glad our customer service team was able to assist you. Please email us at [email protected] if anything else. -Kate
我从 Lucy in the sky 那里买了两件衣服,它们质量非常好,设计也很可爱,但我买的第一件衣服是 xs 码,因为那是我的尺码,但穿起来有点短,我身高 5 英尺 4 英寸,体重 110 磅,所以请记住这一点!我买的第二件衣服我决定买S号,这一次它的长度很完美,正好适合我的胸部,它对我来说有点大,但这只是取决于人,但即使它们看起来很漂亮!
Hi Gaby, Thanks for reaching out. Sorry to hear there was issues with sizing. If ever you need help with sizing, please email us at [email protected] if anything else. -Kate
我女儿很喜欢她的衣服!这是最重要的事情。 到达那里的旅程经历了一些坎坷。 我们订购的第一件衣服没有后拉链,所以她甚至无法穿上它(而且她很小)。她找到了另一个,但很难通过聊天获得帮助;它并不总是有效,并且不想让我们找到一个活生生的人。一旦我们这样做了,艾玛就非常乐于助人,第二件衣服在舞会前一天到达,她很喜欢。 感谢您的帮助艾玛!
嗨玛丽安, 感谢您伸出援手。我们很高兴我们的客户服务团队能够为您提供帮助。 如果还有其他问题,请发送电子邮件至[email protected]。 -凯特
积极的客户服务。快速而有礼貌的电子邮件回复。
Hi Lesley, Thanks for reaching out. We're so glad our customer service team was able to assist you. Please email us at [email protected] if anything else. -Kate
快速运输,轻松退货。
Hi Liv, Thanks for reaching out. Glad that you were able to get your item fast and the return process was easy. Please email us at [email protected] if anything else. -Kate
我从来没有拿到过这件衣服。几天来我一直在检查跟踪号码,它说它在加利福尼亚州仍处于发货前状态。这意味着衣服从未离开过仓库。我联系了他们并向他们解释这是为了我女儿的返校舞会,他们只是说很抱歉它在运输途中丢失了,他们没有再寄一份。糟糕的客户服务和体验。永远不会再从他们那里购买。
Hi Maria, Thanks for reaching out. We're so sorry to hear about your disappointment. We're sorry that the dress was sold out and we were not able to ship it out again. I'd love to check on the refund for this. Please email us at [email protected] if you still have not gotten it. -Kate
我们订购的衣服太小了。退货过程超级简单快捷,与 Leeza D 合作非常愉快。
Hi Erica, Thanks for reaching out. We're so glad our customer service team was able to assist you. Please email us at [email protected] if anything else. -Kate
天空露西的客户服务非常出色。他们对询问的响应时间很及时,并且致力于解决可能出现的任何问题。
Hi Anna, Thanks for reaching out. We're so glad our customer service team was able to assist you. Please email us at [email protected] if anything else. -Kate
如果我能给他们 0 分,我会的。 糟糕的客户服务,我不会因为收到衣服时的污渍而退还我的钱! 质量差,客户服务差!!!!!!!
Hi RM, Thanks for reaching out. We're so sorry to hear about your issues. Please reach out to us at [email protected] so we can find a resolution for the faulty style. -Kate
我很快得到了回复,这就是我所需要的,而且客户服务很好!
Hi Jenna, Thanks for reaching out. We're so glad our customer service team was able to assist you. Please email us at [email protected] if anything else. -Kate
我真的从来没有为一家服装公司写过不积极的评论。这太可怕了。我遇到过一些最粗鲁的客户服务。我的包裹被退回发件人,所以我要求重新发送。提供运费。他们对我非常粗鲁和简短。告诉我我不能“弥补选择”。据称他们已退款给我,但我怀疑我能否得到退款。这些衣服是最终销售的,所以我不能重新订购。当我要求与其他人交谈时,他们阻止了我。
Hi Dianna, Thanks for reaching out. We're so sorry to hear about your experience. We would like to look into this for you and see if the refund has already gone through. Please email us at [email protected] so we can further assist you. -Kate
共 201 条符合条件的评价