Macorner

Hi pavith anne, Thank you so much for taking the time to share your feedback. We're truly grateful for your patience and are delighted to hear that you're happy with the quality of the product. Your comments about the delivery time are greatly appreciated, and we'll continue working with our shipping partners to improve the overall delivery experience. Thank you again for your understanding and support. We hope to have the opportunity to serve you even better in the future!

Hi LisaW, Thanks so much for taking the time to leave us a review. Your feedback is important to us and we’d love to know how we can improve our services. Unfortunately, we weren’t able to locate your order with the name provided on Trustpilot. Could you please send us your order number via our contact page at https://macorner.co/pages/contact-us? Our support team will prioritize your case and work with you to resolve it as quickly as possible. We look forward to assisting you and improving your experience.

Hi Debbi We should thank you more believing in Macorner product. Your satisfaction is our business success. We are delighted and hope that Macorner product will always satisfy you and make your day. If you need any further assistance, we are always happy to help Please reach out to us at https://macorner.co/pages/contact-us

Hi Darlene Masengo, Thank you for sharing your feedback, and we are sorry to hear that the item did not meet your expectations. According to our records, you selected the 11.5" x 5.5" size with the Walnut option, which exactly matches the product you received. We always display all available sizes (11.5" x 5.5" and 15" x 7") clearly on our product page so customers can choose what best fits their needs. Regarding your concern about food safety, we want to reassure you that this cutting board is made of 100% solid walnut hardwood, which is completely safe for food preparation. It features a dual-sided design: one side is laser-engraved for display, and the other side is fully functional for daily food prep. We always aim to provide high-quality, durable, and long-lasting products. If you have any further questions or need assistance, please feel free to reach out to our customer support team.

Hi Elisabeth We should thank you more believing in Macorner product. Your satisfaction is our business success. We are delighted and hope that Macorner product will always satisfy you and make your day. If you need any further assistance, we are always happy to help Please reach out to us at https://macorner.co/pages/contact-us

Hi Alice Marie Slaughter, Thanks so much for taking the time to leave us a review. Your feedback is important to us and we’d love to know how we can improve our services. Unfortunately, we weren’t able to locate your order with the name provided on Trustpilot. Could you please send us your order number via our contact page at https://macorner.co/pages/contact-us? Our support team will prioritize your case and work with you to resolve it as quickly as possible. We look forward to assisting you and improving your experience.

Hi Mutima We should thank you more believing in Macorner product. Your satisfaction is our business success. We are delighted and hope that Macorner product will always satisfy you and make your day. If you need any further assistance, we are always happy to help Please reach out to us at https://macorner.co/pages/contact-us

Hi Edward We should thank you more believing in Macorner product. Your satisfaction is our business success. We are delighted and hope that Macorner product will always satisfy you and make your day. If you need any further assistance, we are always happy to help Please reach out to us at https://macorner.co/pages/contact-us

Hi Sarah, Thank you for your feedback. We're truly sorry to hear that you were disappointed with your order. After reviewing your case, we found that our support team responded to your inquiry and sent two follow-up emails to request a short video showing the issue so we could investigate it with our supplier and determine the best solution for you. Unfortunately, we have not yet received a response. We genuinely want to resolve this for you. Please check your inbox (and spam/junk folder if needed) and reply to our email with a video of the watch and the issue you're experiencing. Once we receive the requested proof, we'll review it with our production team as quickly as possible and work toward a fair resolution. Customer satisfaction is important to us, and we hope to hear from you soon so we can make this right.

Hi Chris We should thank you more believing in Macorner product. Your satisfaction is our business success. We are delighted and hope that Macorner product will always satisfy you and make your day. If you need any further assistance, we are always happy to help Please reach out to us at https://macorner.co/pages/contact-us

Hi Vijen Subramoney, We are truly sorry to hear that you were disappointed with your experience. After reviewing your order history, we would like to clarify that your order was placed on June 12, while your request to change the shipping address was sent on June 17. By that time, the order had already been handed over to the shipping carrier, which meant we were unfortunately no longer able to modify the delivery address. Although we immediately contacted the carrier and did our best to explore every possible option after receiving your request, once a package is already in transit, address changes are subject to the carrier's policies and are often not possible. We sincerely regret that we were unable to achieve the outcome you had hoped for. Our support team has also reached out to you via email with further assistance. Please kindly check your inbox and reply to our latest email so we can continue working with you toward the best possible resolution. Thank you for taking the time to share your experience.

Hi Mike We should thank you more believing in Macorner product. Your satisfaction is our business success. We are delighted and hope that Macorner product will always satisfy you and make your day. If you need any further assistance, we are always happy to help Please reach out to us at https://macorner.co/pages/contact-us

Hi Mrs Rudge, Thanks so much for taking the time to leave us a review. Your feedback is important to us and we’d love to know how we can improve our services. Unfortunately, we weren’t able to locate your order with the name provided on Trustpilot. Could you please send us your order number via our contact page at https://macorner.co/pages/contact-us? Our support team will prioritize your case and work with you to resolve it as quickly as possible. We look forward to assisting you and improving your experience.

Hi Rebeca We should thank you more believing in Macorner product. Your satisfaction is our business success. We are delighted and hope that Macorner product will always satisfy you and make your day. If you need any further assistance, we are always happy to help Please reach out to us at https://macorner.co/pages/contact-us

Hi Catherine We should thank you more believing in Macorner product. Your satisfaction is our business success. We are delighted and hope that Macorner product will always satisfy you and make your day. If you need any further assistance, we are always happy to help Please reach out to us at https://macorner.co/pages/contact-us

Hi Kacey We should thank you more believing in Macorner product. Your satisfaction is our business success. We are delighted and hope that Macorner product will always satisfy you and make your day. If you need any further assistance, we are always happy to help Please reach out to us at https://macorner.co/pages/contact-us

Hi Claire We should thank you more believing in Macorner product. Your satisfaction is our business success. We are delighted and hope that Macorner product will always satisfy you and make your day. If you need any further assistance, we are always happy to help Please reach out to us at https://macorner.co/pages/contact-us

Hi Kevin, Thanks so much for taking the time to leave us a review. Your feedback is important to us and we’d love to know how we can improve our services. Unfortunately, we weren’t able to locate your order with the name provided on Trustpilot. Could you please send us your order number via our contact page at https://macorner.co/pages/contact-us? Our support team will prioritize your case and work with you to resolve it as quickly as possible. We look forward to assisting you and improving your experience.

Hi Klaus We should thank you more believing in Macorner product. Your satisfaction is our business success. We are delighted and hope that Macorner product will always satisfy you and make your day. If you need any further assistance, we are always happy to help Please reach out to us at https://macorner.co/pages/contact-us

Hi Amanda We should thank you more believing in Macorner product. Your satisfaction is our business success. We are delighted and hope that Macorner product will always satisfy you and make your day. If you need any further assistance, we are always happy to help Please reach out to us at https://macorner.co/pages/contact-us