Hi Loretta
We should thank you more believing in Macorner product. Your satisfaction is our business success. We are delighted and hope that Macorner product will always satisfy you and make your day.
If you need any further assistance, we are always happy to help
Please reach out to us at https://macorner.co/pages/contact-us
Hi Nina,
We sincerely apologize for hearing that you are not satisfied with the product received. We truly value your feedback and are sorry that we did not meet your expectations. Your satisfaction is very important to us, and we are taking your comments seriously to improve our services.
We've reached out to you via email to offer a solution for you. Could you please check your email including spam folder and confirm how you would like to proceed with your order?
We look forward to assisting you and improving your experience.
Hi M clarke,
We're sorry to hear about your recent experience, and we truly apologize for any frustration this has caused. After reviewing your order, the tracking said that the replacement package was delivered to your shipping address on June 29th. To assist you further, we have sent an email to help you locate the package. Could you kindly check your email inbox (and spam/junk folder just in case)? The email includes detailed instructions and tips to help you find your package.
If you’re still unable to locate it, please don’t hesitate to respond to our email so we can assist further.
Hi Cheryl
We should thank you more believing in Macorner product. Your satisfaction is our business success. We are delighted and hope that Macorner product will always satisfy you and make your day.
If you need any further assistance, we are always happy to help
Please reach out to us at https://macorner.co/pages/contact-us
Hi Andrea
We should thank you more believing in Macorner product. Your satisfaction is our business success. We are delighted and hope that Macorner product will always satisfy you and make your day.
If you need any further assistance, we are always happy to help
Please reach out to us at https://macorner.co/pages/contact-us
Hi Customer
We should thank you more believing in Macorner product. Your satisfaction is our business success. We are delighted and hope that Macorner product will always satisfy you and make your day.
If you need any further assistance, we are always happy to help
Please reach out to us at https://macorner.co/pages/contact-us
Hi Jill Close,
Thank you so much for your feedback. We're terribly sorry to hear about your experience regarding the shipping process. We truly value your feedback and are sorry that we did not meet your expectations.
We’ve sent you an email with more details and options to help make this right. Kindly check your inbox (and spam folder just in case), and feel free to reach out with any questions.
Thank you for your patience and for giving us the opportunity to make it up to you.
Hi Katie
We should thank you more believing in Macorner product. Your satisfaction is our business success. We are delighted and hope that Macorner product will always satisfy you and make your day.
If you need any further assistance, we are always happy to help
Please reach out to us at https://macorner.co/pages/contact-us
Hi John
We should thank you more believing in Macorner product. Your satisfaction is our business success. We are delighted and hope that Macorner product will always satisfy you and make your day.
If you need any further assistance, we are always happy to help
Please reach out to us at https://macorner.co/pages/contact-us
Hi Judie,
Thanks so much for taking the time to leave us a review. Your feedback is important to us and we’d love to know how we can improve our services.
Unfortunately, we weren’t able to locate your order with the name provided on Trustpilot. Could you please send us your order number via our contact page at https://macorner.co/pages/contact-us? Our support team will prioritize your case and work with you to resolve it as quickly as possible.
We look forward to assisting you and improving your experience.
Hi Deborah
We should thank you more believing in Macorner product. Your satisfaction is our business success. We are delighted and hope that Macorner product will always satisfy you and make your day.
If you need any further assistance, we are always happy to help
Please reach out to us at https://macorner.co/pages/contact-us
Hi Pelin Yildiz,
Thank you for sharing your feedback. We sincerely apologize for the frustration and disappointment caused by this experience.
After reviewing your case, we have processed a full refund for your order, including the shipping cost. Your feedback regarding our customer service has been taken seriously and shared with the relevant team for review. We are continuously working to improve both our support processes and communication to prevent situations like this from happening again.
We sincerely apologize for the inconvenience and disappointment caused, and we appreciate you taking the time to bring this matter to our attention.
Hi J&S,
Thanks so much for taking the time to leave us a review. Your feedback is important to us and we’d love to know how we can improve our services.
Unfortunately, we weren’t able to locate your order with the name provided on Trustpilot. Could you please send us your order number via our contact page at https://macorner.co/pages/contact-us? Our support team will prioritize your case and work with you to resolve it as quickly as possible.
We look forward to assisting you and improving your experience.
Hi Susan,
We sincerely apologize for hearing that you are not satisfied with the product received. We truly value your feedback and are sorry that we did not meet your expectations. Your satisfaction is very important to us, and we are taking your comments seriously to improve our services.
We've reached out to you via email to offer a solution for you. Could you please check your email including spam folder and confirm how you would like to proceed with your order?
We look forward to assisting you and improving your experience.
Hi Christina
We should thank you more believing in Macorner product. Your satisfaction is our business success. We are delighted and hope that Macorner product will always satisfy you and make your day.
If you need any further assistance, we are always happy to help
Please reach out to us at https://macorner.co/pages/contact-us
Hi Debra Hanley,
Thank you for your feedback. We're sorry to hear that you're dissatisfied with your order.
Upon checking, our team have been actively assisting you via email and requested photos of the item so our team could investigate the concerns you raised regarding the design. Unfortunately, we have not yet received the requested photos. To determine whether there is a production issue and identify the root cause, we need clear photos of the product for review. Please reply to our email and provide photos of the item you received. Once we receive them, our team will promptly review your case and do our best to assist you.
We appreciate your cooperation and look forward to resolving this matter with you.
整个过程非常简单,最棒的是它准时到达。我丈夫很喜欢这件 T 恤。他喜欢背面印有格言的衬衫,这是我认为你应该提供的唯一东西。如果可以的话,请告诉我,我会再订购一个。
Macorner 回复2026-06-23
Hi Savr
We should thank you more believing in Macorner product. Your satisfaction is our business success. We are delighted and hope that Macorner product will always satisfy you and make your day.
If you need any further assistance, we are always happy to help
Please reach out to us at https://macorner.co/pages/contact-us
Hi V.Craft
We should thank you more believing in Macorner product. Your satisfaction is our business success. We are delighted and hope that Macorner product will always satisfy you and make your day.
If you need any further assistance, we are always happy to help
Please reach out to us at https://macorner.co/pages/contact-us
Hi Dean
We should thank you more believing in Macorner product. Your satisfaction is our business success. We are delighted and hope that Macorner product will always satisfy you and make your day.
If you need any further assistance, we are always happy to help
Please reach out to us at https://macorner.co/pages/contact-us
这家公司的客户服务很糟糕!我的产品来了,但做错了,他们说不是! 我之前在这里发表过评论,他们回复说找不到我的订单! 非常有趣,因为他们一直在与我联系有关我电子邮件中的订单的信息!一直试图给我 10% 的折扣,然后下一封电子邮件就收到了 20% 的折扣!我所要求的只是让他们尊重他们的更换,因为我想要更换而不是保留有缺陷的 T 恤!我之前写过一篇关于该产品的评论,但他们表现得好像找不到订单!所以吸取教训,我试图让每个人都知道不要从这家公司购买!
Macorner 回复2026-06-23
Hi Kristin,
We sincerely apologize for the frustration and confusion you experienced.
After reviewing this matter again, we discovered that the order number provided in your previous review was incorrect. The order number shared was MA#2732556, while the correct order number is MA#2732566. Because of this discrepancy, we were initially unable to locate your order history and related conversation.
At the moment, we are now able to find the email conversation and our support team has since responded to your email and arranged a replacement for your order in accordance with our resolution process. We kindly ask that you check your email inbox for our latest update regarding the replacement order.
We understand how frustrating this situation must have been, please be assured that this was caused by the incorrect order number provided rather than any intention to dismiss your concerns.
Thank you for giving us the opportunity to review and resolve this matter.