Hi Debbie
We should thank you more believing in Macorner product. Your satisfaction is our business success. We are delighted and hope that Macorner product will always satisfy you and make your day.
If you need any further assistance, we are always happy to help
Please reach out to us at https://macorner.co/pages/contact-us
Hi Michael
We should thank you more believing in Macorner product. Your satisfaction is our business success. We are delighted and hope that Macorner product will always satisfy you and make your day.
If you need any further assistance, we are always happy to help
Please reach out to us at https://macorner.co/pages/contact-us
Hi Leigha
We should thank you more believing in Macorner product. Your satisfaction is our business success. We are delighted and hope that Macorner product will always satisfy you and make your day.
If you need any further assistance, we are always happy to help
Please reach out to us at https://macorner.co/pages/contact-us
Hi Rebecca
We should thank you more believing in Macorner product. Your satisfaction is our business success. We are delighted and hope that Macorner product will always satisfy you and make your day.
If you need any further assistance, we are always happy to help
Please reach out to us at https://macorner.co/pages/contact-us
Hi Debra
We should thank you more believing in Macorner product. Your satisfaction is our business success. We are delighted and hope that Macorner product will always satisfy you and make your day.
If you need any further assistance, we are always happy to help
Please reach out to us at https://macorner.co/pages/contact-us
Hi J B,
We're truly sorry to hear about your experience and understand how disappointing this must have been, especially as the order was intended to be a gift.
Unfortunately, we weren’t able to locate your order with the name provided on Trustpilot. Could you please send us your order number via our contact page at https://macorner.co/pages/contact-us? Our support team will prioritize your case and work with you to resolve it as quickly as possible.
We look forward to assisting you and improving your experience.
Hi Joan
We should thank you more believing in Macorner product. Your satisfaction is our business success. We are delighted and hope that Macorner product will always satisfy you and make your day.
If you need any further assistance, we are always happy to help
Please reach out to us at https://macorner.co/pages/contact-us
Hi Kristi
We should thank you more believing in Macorner product. Your satisfaction is our business success. We are delighted and hope that Macorner product will always satisfy you and make your day.
If you need any further assistance, we are always happy to help
Please reach out to us at https://macorner.co/pages/contact-us
Hi Wallace
We should thank you more believing in Macorner product. Your satisfaction is our business success. We are delighted and hope that Macorner product will always satisfy you and make your day.
If you need any further assistance, we are always happy to help
Please reach out to us at https://macorner.co/pages/contact-us
Hi beans1980,
Thanks so much for taking the time to leave us a review. Your feedback is important to us and we’d love to know how we can improve our services.
Unfortunately, we weren’t able to locate your order with the name provided on Trustpilot. Could you please send us your order number via our contact page at https://macorner.co/pages/contact-us? Our support team will prioritize your case and work with you to resolve it as quickly as possible.
We look forward to assisting you and improving your experience.
Hi there,
We’re truly sorry to hear that your experience did not meet your expectations and we appreciate you taking the time to share such detailed feedback.
We understand your disappointment regarding the mug size. The mug you ordered is our 11.8 oz size. We're sorry if it felt smaller than you expected. Your suggestion to offer a larger size option is appreciated and we'll certainly share it with our team as we continue to improve our product selection.
We're also sorry to hear about the difficulties you experienced when trying to place two personalized mugs with different photos. That certainly isn't the experience we want for our customers and we appreciate you bringing this to our attention so our technical team can review the customization process.
Regarding shipping, we sincerely apologize for the inconvenience caused by the inconsistent delivery experience. After reviewing the shipments, we confirmed that both orders were handled by the same carrier (GOFO Express) with one delivered on June 28th and the other on July 2nd. We'll share this feedback with the carrier to help improve the delivery experience.
We appreciate you giving us the opportunity to serve you and will use your comments to improve both our products and the overall customer experience.
Hi Dee
We should thank you more believing in Macorner product. Your satisfaction is our business success. We are delighted and hope that Macorner product will always satisfy you and make your day.
If you need any further assistance, we are always happy to help
Please reach out to us at https://macorner.co/pages/contact-us
Hi Elizabeth
We should thank you more believing in Macorner product. Your satisfaction is our business success. We are delighted and hope that Macorner product will always satisfy you and make your day.
If you need any further assistance, we are always happy to help
Please reach out to us at https://macorner.co/pages/contact-us
Hi R. Tom
We should thank you more believing in Macorner product. Your satisfaction is our business success. We are delighted and hope that Macorner product will always satisfy you and make your day.
If you need any further assistance, we are always happy to help
Please reach out to us at https://macorner.co/pages/contact-us
Hi Eric,
We sincerely apologize for hearing that you are not satisfied with the product received. We truly value your feedback and are sorry that we did not meet your expectations. Your satisfaction is very important to us, and we are taking your comments seriously to improve our services.
We've reached out to you via email to offer a solution for you. Could you please check your email including spam folder and confirm how you would like to proceed with your order?
We look forward to assisting you and improving your experience.
Hi Glenn,
We sincerely apologize for hearing that you are not satisfied with the product received. We truly value your feedback and are sorry that we did not meet your expectations. Your satisfaction is very important to us, and we are taking your comments seriously to improve our services.
We've reached out to you via email to offer a solution for you. Could you please check your email including spam folder and confirm how you would like to proceed with your order?
We look forward to assisting you and improving your experience.
Hi May
We should thank you more believing in Macorner product. Your satisfaction is our business success. We are delighted and hope that Macorner product will always satisfy you and make your day.
If you need any further assistance, we are always happy to help
Please reach out to us at https://macorner.co/pages/contact-us
Hi Tammy,
We are truly sorry to hear about your disappointing experiences with your orders and understand how upsetting it must have been to miss two meaningful occasions.
Unfortunately, we weren’t able to locate your order with the name provided on Trustpilot. Could you please send us your order number via our contact page at https://macorner.co/pages/contact-us? Our support team will prioritize your case and work with you to resolve it as quickly as possible.
We look forward to assisting you and improving your experience.
Hi Stephanie Hull,
Thank you so much for your feedback. We're terribly sorry to hear about your experience regarding the shipping process. We truly value your feedback and are sorry that we did not meet your expectations.
We’ve sent you an email with more details and options to help make this right. Kindly check your inbox (and spam folder just in case), and feel free to reach out with any questions.
Thank you for your patience and for giving us the opportunity to make it up to you.
Hi Sarah
We should thank you more believing in Macorner product. Your satisfaction is our business success. We are delighted and hope that Macorner product will always satisfy you and make your day.
If you need any further assistance, we are always happy to help
Please reach out to us at https://macorner.co/pages/contact-us