makesy

Thank you, Jeavoni! We appreciate you so much!

Thank you, Sandra! So glad the wood wicks are working out perfectly for you :)

Thank you, Lori! We appreciate you sharing this feedback! We know cost matters, especially for your customer base, and we do try to make sure our sales give a good opportunity to stock up. Glad the quality has held up for you!

Thank you, Cristen! We appreciate the feedback on availability, I'll pass that along to our team so we can look into it!

Yay! Thank you, Ismael! Love hearing your fragrances turned out so well! Happy making!

Thank you, Sue! So glad you're loving the Luxury Perfumer's Alcohol, and we're excited you found some new favorite fragrance oils too :)

Thank you so much! Glad our team could fix that quickly for you, enjoy making your candles :)

Thank you, Kurtis, and welcome to soap making! Please reach out to us at [email protected] with your order number! We are super happy to help!

Thank you so much! We're so happy every vessel arrived on time and in beautiful shape! Comments like this make our day! Happy Making :)

Thanks for the honest feedback! We're so glad the wooden wicks and scents are hitting the mark for your business! We hear you on processing times and pricing, and we appreciate you sticking with us while we improve. We take your feedback seriously.

Thank you, Kat! We're so glad you can count on us for fast, reliable products every time! Happy making!

Yay! Thank you so much! We're thrilled the jars arrived quickly and are a perfect fit for your fall line! Can't wait to see what you create! :)

Hi Brian, sorry to hear about your experience with shipping rates. We'd like to understand more about what happened, could you please email us at [email protected] with your order details? We want to look into this and make things right.

Thanks, Laura! SO glad your vessels and wax got to you in just a couple days! That's exactly the experience we aim for! Can't wait to see what you create! Happy making :)

Thank you, April! We're so grateful for your years of loyalty and glad you've had nothing but smooth experiences with us. Here's to many more orders ahead! :)

Thank you, Alice! We put a lot of love into the site and checkout experience, so it means a lot to hear that! And we'll pass the kind words to our support team too! We love being apart of your maker journey! :)

Thank you, Stacy! Glad our customer service team could help you swap items after the fact and still get it shipped out fast :) We are here for you always!

Thanks for the detailed review! We're sorry the oil blend was missing at first, but glad our team got it out to you quickly! And so happy to hear your soaps turned out great! Woohoo! Good callout on clarifying kit yields for larger batches; we'll pass that along to the team. Happy making!

Hi Mima, thank you for such detailed feedback, and we're glad Holly and Helena could help resolve the wick exchange. We're genuinely sorry about your experience! This feedback is being shared directly with our fulfillment ops team! We'd love to make this right! Please reach out to [email protected] so we can follow up personally. Thank you!

YAY thank you, Tammy! So glad you're loving the Coco Apricot Creme! It's a maker fave! :)