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Hobbies & Crafts

makesy

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100 reviews

4.4100 reviews
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About makesy

Data updated
Website
makesy.com
Category
Hobbies & Crafts
Location
United States
Status
Unclaimed
Last 12 months
100 reviews
Replies to negative
91% (10/11)
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About this business

Makesy is a DIY candle, fragrance, home, and beauty supply company dedicated to empowering makers, small businesses, and DIY enthusiasts. We provide high-quality fragrance oils, candle-making supplies, and beauty ingredients, paired with the education and support our community needs to create with confidence.Quality and transparency are at the core of everything we do. We're committed to offering premium ingredients and components, along with clear, honest information about what goes into our products. Sustainability and eco-conscious practices are woven into our sourcing and operations, because we believe in nurturing the earth as much as we nurture creativity.Beyond supplies, Makesy is a resource offering guidance, recipes, and how-to content to help makers at every level, from first-time hobbyists to growing small businesses, bring their ideas to life. Whether someone is pouring their very first candle, formulating a new fragrance blend, or building out a full product line for their own brand, we want them to feel equipped, supported, and inspired every step of the way.We know that making is personal, and no two makers' journeys look the same. That's why we focus not just on supplying great ingredients, but on building real relationships with the people we serve, answering questions, sharing knowledge, and celebrating the creativity of our community.At Makesy, we believe great products start with great ingredients, and great communities start with support, honesty, and a shared love of making.

Written by the business, not verified by us.

Is makesy legit?

makesy (makesy.com) has a 4.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 84% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 91% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the wonderful product quality, beautiful vessels, and accurate scent descriptions that make shopping extremely enjoyable and satisfying. People also mention that orders are processed quickly, websites are easy to navigate, and shipping is fast and reliable. Some reviewers were not happy with delivery delays, long processing times, and unfulfilled orders causing significant frustration. Consumers also reported receiving damaged items, missing components in kits, or experiencing poor customer service and unresponsiveness when seeking help. A few individuals noted that certain core products required unexpected shipping fees or lacked clear guidance on proper usage.

Auto-generated from all reviews of this business. For reference only.

What people say

Once received seems good.

Delivery took a while but once received seemed ok. Didn't have a heavy alcohol smell.

Reply from makesy2026-08-10

Hi there, thank you for reaching out and I'm sorry for the delay in receiving your order. We definitely want to get this sorted for you right away. Could you send us your email [email protected] so we can look into the shipping status and get you an update as soon as possible? Thank you!

Very disappointed

Very disappointed. Got charged $125 for postage, once I realised within 5 mins I cancelled the order. This got ignored and 4 days later it arrived. 5 days later the cancellation was rejected. Very disappointed at lack of customer service and no fix for ignoring the cancellation.

Reply from makesy2026-08-06

Hi Bek, thank you for taking the time to share this, and I'm really sorry for the frustration here. I'd like to look into this directly and see what we can do to make it right. Could you please send us an email at [email protected] with your order number #707553 so we can pull up the order and sort out a resolution for you? Again, I apologize for the inconvenience! We want to make this right!

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