Amazon

Delivery practices have to be reviewed

Mostly good but deliveries have to sharpen up. They take pictures of parcels at addresses that AREN'T MINE!! This has happened on 4 occasions now, including just this Monday. Unfortunately not everyone is honest enough to return the wrongly delivered parcels and deny receiving EVEN WHEN PRESENTED WITH PHOTOGRAPHIC EVIDENCE. Therefore when this happens I'm left with no choice but to contact HelpDesk, which is a rigmarole in itself. I'm in a block of flats. Since the pandemic deliveries are just dumped in the foyer where people steal things. If they just delivered to my front door, no-one would lose any money as items wouldn't get stolen. Delivery practices need to be reviewed. Amazon loses points in this area.

Amazon really need to get domestic…

Amazon really need to get domestic employees who speak English as a native language. I get so tired of having to spell words and repeat myself multiple times.

AMAZON WONT LET ME BUY STRAWBERRY JAM…

AMAZON WONT LET ME BUY STRAWBERRY JAM OR ANYTHING THAT I KNOW THATS ALLOWED WITH EBT CARD HERE IN HOUSTON TEXAS THEY LOST A CUSTOMER IVE CALLED A THOUSAND TIMES IN THIS ISSUE THEY WONT DO NOTHING AT ALL THEY DONT CARE SO I WONT BUY ON AMAZON PERIOD

Zero Customer service since Bezos left

What a total shambles Amazon is. I received an email from Amazon saying an associate account was at risk of closure in 30 days unless links were updated. I promptly updated links and contacted them via their contact form and said the changes had been made. I didn't receive a response to the information sent, instead I received another email saying - Your account is at risk of closure in 10 days.... I then contacted customer services in the UK which are clueless as they deal with Retail only and there is no specialist team for Associates, they only deal with it via the contact form.... Bottom line, Amazon has gone down hill, there is no accountability, just automated bots and no customer service in certain areas when needed.

Amazon’s deceptive practices

Seems everytime I order something and when picking out an item I find ones that say I will get the item the next day, but after completing the purchase it says I will get the item in two days not including the day I order. I just ordered 7 items and each said if u order within the next 4 hours and 42 mins I will get all seven items tomorrow which is important because I’m having a party tomorrow night but after I made the purchase it said I will get my items on Saturday a day after my party. I had to call and cancel all the items. This is a deceptive practice Amazon uses to get you to buy products. Every item I ordered stated it was in stock. I am also a prime member which now means nothing at all. It use to but I will be canceling my membership. Amazon needs to be held accountable for misleading the consumer and wasting people’s time. Had u not caught he shipping time after my purchase it would have ruined my sons and his wife’s gender reveal party tomorrow night. Amazon decieves the consumer and, misleads them by stating the item you want is in stock and will be delivered the next day. After you make the purchase they change the delivery date. I’m sure I’m not the only one to have this happen. It’s happen to me quite a few times and guess it will take a class action law suit to get Amazon to deal fairly with the consumers. Simething I plan on talking to my attorney tomorrow about. Amazon will lie just to make money so maybe a lawsuit that hurts thete thete profit will get them to change there ways and be honest with things they have in there site

Amazon uses ups for picking up…

Amazon uses ups for picking up returning packages.the worst shipping company.the scam is pick up is promised.driver lies about reason for not picking it up.leaves a label.driver never seen again.amazon advises deliver it myself.a well thought out scam by ups & amazon.both profit from the lie.

The response from their support was…

The response from their support was delayed and the case wasn't later resolved, i have been sending mails since

Thanks Amazon

Thanks Amazon Re ently bought an Amazon warehouse return pallet for £38.09 via anzboxluck. My pallet arrived today 7th August and it was delivered through the letter box!!! Huge pallet!!! I got an exercise watch....wonderful for me as I am disabled and unable to walk. Thanks Amazon. What a waste of my money. Dave Burgess

I only use Amazon for 1 day shipping

I only use Amazon bc it supposed to have speedy 1 day delivery. Lately I noticed it says one day delivery so I buy it then it changes to however many additional days. Amazon sucks along with the quality

Reliable shopping with fast delivery

I shop on Amazon pretty often because it's easy to find almost anything I need in one place. Shipping is usually fast, and I've had good experiences with returns whenever something wasn't right. I also like being able to compare products and read customer reviews before buying. Overall, it's been a reliable shopping experience for me.

Amazon Customer Services is farce

Don't waste your time contacting Amazon Customer Services. It's manned by untrained staff, who have no clue what they're doing. They don't listen (or read if on chat) to what you're saying. Their stock response to everything is "please don't worry" which is off a script. Amazon may as well just stick to BOTS because there's no difference . Amazon should rename "Customer Services " to "Don't bother contacting us because we're clueless "

100% disappointment with Amazon

I am so sad that my experience with Amazon is getting worse over time. I habe an audible account that just went down and it happened before. Amazon helped me then to restore it. But now there is no support from Amazon at all. I even had a chat with then, that was just killed by the operator after 15 minutes. There is no place anymore in Amazon where I can get real support. Everything is Q and A and automated and nothing in response. From a world class customer support company to an absolute nightmare. Amazon is gone.

My order total changed from $184.55 in…

My order total changed from $184.55 in my cart to $201.55 when I completed the purchase, with no warning. Then the package was lost, leaving my little boy without his birthday present while I wait for a resolution. Customer service has been horrible—no real answers, just delays. This has been a very frustrating experience and has me wondering if other orders have increased in price without me noticing. Double-check your total before placing your order.

It is online company

Packages come nicely

Packages come nicely, although sometimes it’s hard to weed out bot reviews to get good quality items. It’s a bit ridiculous how long I have to spend to deduct whether or not a product is good or not.

Once bitten, twice shy

Once bitten, twice shy. Ordered something on the 30th of July. And 1 arrived and 1 arrived and passed free delivery twice over and still waiting and had to call Amazon to ask of my items delay. Been told the 9th August. No regards, no live chat, no communication and I cannot use Amazon again. More money than sense. Spoke to 3 people and Amazon are so awful, to say the least. Order from a shop you get them straight away.

Of the last 8 deliveries most have had issues

Of the last 8 deliveries most have had issues, 2 deliveries ordered for same day and paid for failed to show up on the day, 4 deliveries ordered for next day prime membership failed to be delivered an one item ordered was wrong product. Gone absolutley useless

Amazon's scam

I ordered a air conditioner on June 20 2026, buy August 3rd three delivery dates were missed. After holding my money for over a month I was promised the air conditioner and a refund. Weeks after Amazon realized this Chinese company was a scam Amazon continued to claim the item was still on the way. To this day my account tells me the items on the way. Amazon did refund my money a month later but has done nothing to make up for this. We waited for a air conditioner for the hottest mouths of the summer believing this scam Amazon put us through.

Before purchasing the Sony INZONE H9 II…

Amazon broke a written promise Before purchasing the Sony INZONE H9 II headset, I contacted Amazon Customer Service to ask if there were any discounts available. A customer service representative offered me a $50 refund after delivery. To make sure everything was clear, I confirmed it multiple times. Amazon then sent me an official email confirming that after my headset was delivered, I should contact Amazon to receive the $50 refund. I was also given a refund request ID. Based on that written promise, I purchased the headset. After the item was delivered, several Amazon representatives refused to honor the promise, stating that it was against Amazon's internal policy. They acknowledged that the previous representative had given me incorrect information, but they still declined to honor the written commitment that influenced my purchase. I have the official email, the chat transcripts, and the refund request ID documenting the promise. Based on my experience, I would encourage other customers to get important promises in writing and not rely solely on what customer service representatives say. Even when I had written confirmation, Amazon ultimately refused to honor the commitment. This experience significantly reduced my trust in Amazon Customer Service, and I hope Amazon improves its internal processes so customers can rely on the information they receive from support.

Locked in residence

I’ve had multiple experiences where the delivery person displays incompetence and a lack of common sense by placing the package against my glass door. Please consider how the customer can get out their residence when Amazon creates a hazard by blocking an entry/ exit point.