Marriott Vacation Club

Thank you for sharing your feedback. We’re sorry to hear that your experience has been frustrating and that you haven’t yet received a response after reaching out. We understand how important communication is, and we apologize that this has been your experience. Your comments regarding the reservation process and the lack of follow‑up from both management and customer service are concerning and help identify areas of improvement. If you’re willing, we’d appreciate the opportunity to assist you further and ensure your inquiry is addressed. Please contact our Owner Services team at 800-845-4226 for further assistance.

Thank you for sharing your experience. We’re very sorry to hear about the difficulties you’ve faced during the process of returning your ownership. Your comments are important, and we apologize if the process did not feel clear or seamless. We would appreciate the opportunity to review your case directly and ensure your concerns are given to the appropriate team for resolution. Please contact our Customer Advocacy team at 800-860-9384 or [email protected] to explore any solutions. Thank you again for your feedback, it helps us to improve.

Thank you for sharing your feedback. We’re truly sorry to hear about your experience with Owner Services and the frustration it caused. That is certainly not the level of support we strive to provide. Your comments about the focus on apologies over solutions and the overall decline in assistance are concerning, and we appreciate you raising these concerns. We’re committed to enhancing the guest experience and your input helps us to achieve that. Thank you again for sharing your feedback.

Thank you for sharing such a detailed account of your experience. We’re very sorry to hear how overwhelming the presentation felt for you and your family. Your comments are taken seriously, and we are committed to addressing them. We encourage you to contact our Customer Advocacy team at 800-860-9384 or [email protected] to explore any solutions.

Thank you for sharing your experience. We’re very sorry to hear about the frustration you encountered when trying to book your stay. Your feedback regarding availability, the guidance you received when calling to book, and the suggestion to dispute the charge with your credit card is concerning. This is not the type of support or clarity we want our guests to experience. We would appreciate the opportunity to look into this further and assist you directly. Please contact our Customer Advocacy team at 800-860-9384 or [email protected]. Thank you again for your feedback.

Thank you for your review. We’re very sorry to hear about the frustration you’ve encountered regarding your promotional stay. We’re also concerned to hear that your reservation was cancelled and that you are still working to resolve the refund. This is not the experience we want for any of our guests. We would appreciate the opportunity to review your situation directly and ensure your concerns are routed to the appropriate team. Please contact our Customer Advocacy team at 800-860-9384 or [email protected] to explore any potential solutions.

Thank you for sharing your feedback. We’re very sorry to hear that the sales presentation and follow‑up process left you feeling misled and frustrated. Your comments regarding the clarity of program information are important. We also take seriously your feedback regarding the interactions you described with the sales representative. Professionalism and respectful communication are core expectations for our teams, and we apologize if this is not what you experienced. We encourage you to contact our Customer Advocacy team at 800-860-9384 or [email protected]. We would welcome the opportunity to review your concerns directly and provide guidance on any options that may be available to you. Thank you again for sharing your perspective.

Thank you for sharing your experience. We’re very sorry to hear about the difficulties you’ve encountered regarding your ADA room request at Sheraton Desert Oasis. We understand how important accessible accommodations are, and we apologize for any frustration and inconvenience this situation has caused. We would appreciate the opportunity to look into this further and explore any possible options to assist you. Please contact our Customer Advocacy team at 800-860-9384 or [email protected]. Thank you again for your review.

Thank you for sharing your experience. We’re very sorry to hear that the sales presentation and the information provided during your upgrade left you feeling misled and frustrated. Your feedback regarding communication and pressure during the presentation are taken seriously. If you are open to it, our Customer Advocacy team would appreciate the opportunity to discuss your concerns in more detail and review any available options. Please contact them directly at 800-860-9384 or [email protected]. Thank you again for sharing your feedback.

Thank you for sharing your feedback! We’re so glad to hear that you’ve consistently enjoyed the quality and comfort of our accommodations. Providing a relaxing and reliable experience is something we take great pride in, and it’s wonderful to know that has been reflected in your stays with us. We truly appreciate your review!

Thank you so much for sharing your feedback! We’re thrilled to hear how much you’re enjoying your ownership and the opportunities it provides. It’s wonderful to know the flexibility and experiences have been such a great fit for you. We truly appreciate your recommendation, hearing that you’d suggest our company to others means a great deal to us.

Thank you so much for sharing this wonderful feedback. We’re truly delighted to hear that Marriott Vacation Club has become so meaningful for your family. Knowing that your ownership gives you the chance to create traditions is exactly the experience we hope to provide. We’re thrilled that the comfort and consistency of the villas, along with the flexibility to explore new destinations, have made your vacations both memorable and enjoyable. It’s always our goal to make every stay feel special, and hearing that we’ve helped your family means a great deal to us.

Thank you for sharing your experience. We are very sorry to hear about the difficulties you encountered during your stay. What you've described is concerning, and we understand how upsetting this must have been. We also recognize the seriousness of the concerns you raised regarding billing. We highly encourage you to reach out to our Customer Advocacy team directly at 800-860-9384 or [email protected], to assist you greater. Thank you again for your honest feedback.

Thank you for sharing your feedback and for outlining your experience in detail. Marriott Vacation Club Points, Bonvoy point conversions, and deeded ownership each function differently and are designed to offer varying types of flexibility. The value derived from these options depends on how an owner chooses to use their benefits. We encourage you to contact our Customer Advocacy team directly if you would like to discuss this further. They can be reached at 800-860-9384 or [email protected]. Thank you for sharing your perspective.

Thank you for sharing your honest feedback. We’re sorry to hear that you feel your ownership experience has not provided the value or ease you expected. We’re continually working to improve both our digital tools and the overall owner experience, and feedback like yours helps identify areas where change is needed. If you’re open to it, our Owner Services team would welcome the opportunity to discuss your concerns in more detail and see if there are options that better meet your needs. Please feel free to contact them at 800-845-4226. Thank you again for sharing your perspective.

Thank you for sharing your experience. We’re very sorry to hear how frustrating this situation has been for you. Your concerns regarding the sales presentation are very serious, and do not reflect the standards we strive to uphold. We apologize for any inconvenience caused by this situation. If you are willing, we would appreciate the opportunity to review your situation in more detail and ensure your concerns are relayed to the appropriate team for further evaluation. Please contact our Customer Advocacy team at 800-860-9384 or [email protected] and reference this review so we can assist you more effectively.

Thank you for sharing your experience. We’re sorry to hear that your ownership has not delivered the value or flexibility you expected. Your feedback is important, and we recognize that different owners use their ownership in different ways. If you’d like to discuss your situation further or explore available options that may better align with your goals, please contact our Customer Advocacy team at 800-860-9384 or [email protected].

Thank you for sharing your concerns. We’re very sorry to hear about the experience you described. Guest well‑being is extremely important to us, and we take all reports of this nature seriously. If you have not already done so, we encourage you to communicate directly with our Customer Advocacy team at 800-860-9384 or [email protected]. Thank you for sharing your perspective.

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and that you feel misled regarding the program structure and value. Your comments regarding clarity, program details, and overall value are important and help us to improve. If you’re willing, we’d appreciate the opportunity to speak with you directly to better understand your concerns and address any outstanding questions. Please contact our Customer Advocacy team at 800-860-9384 or [email protected].