Maxfind has developed the best long range electric skateboard with highest performance. Use the best materials and the latest innovations for fun and convenience.
Most reviewers were somewhat happy with their experience overall. Customers frequently praise the electric skateboards for their truly impressive speed, strong operational power, excellent overall build quality, and exceptionally smooth daily ride. Many consumers also warmly appreciate the highly responsive and exceptionally helpful support team that readily assists individuals with necessary replacement parts and troubleshooting.
Some reviewers were not happy with occasional component failures, specifically mentioning premature battery degradation, reduced capacity, and broken mechanical parts. A few people additionally experienced frustrating delivery delays, long waiting times, and major difficulties getting a response when trying to resolve their service issues.
Never buy from this company unless you want to risk your whole house burning down! For your own safety stay away! (They threaten to sue anyone who writes a bad review about the company, trying to scare you into deleting the comment)
Please help me share this information. I want to post this to help others avoiding, Maxfind Electric Skateboard Official, brand electronic Skateboard. Do not purchase Maxfind. I own a few different brand of electric skateboard like Meepo and others. None have this issue while charging. Maxfind asked me to remove the bad reviews and they will send me a new board. After I removed the bad review they make excuses one after another to avoid. Even after I send them copy of the on line store I purchased. They said it’s not from a Maxfind website so they can avoid refunds or send new board. Their products are not safe. Nearly burned my house down. If any negative reviews on their website they will block or remove.
Really cost effective ,reliable and nice company to order accessories and boards from
Maxfind has cost effective boards that are reliable and have no issues and has really smooth control, they take their time to release products and don’t rush like other brands too and release a bad batch .They have great customer service and have been kind and very responsive I think their shipping is pretty great in comparison to other companies where I’ve easily had to wait double the time wether it’s parts or accessories .This makes them worth the buy cause you’re able to receive your board or replacement part and get back to riding and enjoying their great boards , great job Maxfind.
Bought a board which is in clearance sale and isn't available in my Location (didn't saw that befour I payed), Support Contacted me and offered the newer Version for a Social Media Post which seems fair because the new board is about 50 buck more expensive. Thx Maxfind for the easy experience
If I could give zero stars I would.
I bought a Max 6 in May and received it at the end of June. I rode it about 6 times and it complete died.
After numerous emails back and forth maxfind did send out a new motherboard, a new battery, new fiberglass plate and grip tape. Now this is where things go down hill.
The battery that was in the board was blue and smaller, looks like an LG from their website, which has three connectors on it. The battery and motherboard they sent were completely different than what was inside the board. The battery was a samsung with two connectors, power and an XT30 connector to charge it. I sent them numerous emails and we corresponded through WhatsApp and they kept telling me I was hooking it up wrong. After finally proving to them that I could not hook up the charging port, and obviously talking to someone that knew what I was saying, they never apologized just said, "if we send you a new board will that make you happy"?
That was over a week ago and nothing. I ended up just buying and xt30 connector from Amazon and a new charger, as I told then repeatedly the charger was also fried, and just fixed it myself.
Never, ever, ever buy from this company. They will also threaten with a lawsuit, which I have screenshots of if you leave a bad review.
I was told if I took down all the negative reviews they would send a new board. I initially said not until I recieve the new board, but ended up caving as they said they had boards in Canada and would ship me one. After all the reviews were deleted they then said I had to send the old board back before they would even send the new board and that the new board wasn't through customs.
I have been dealing with this for over 2 months, have all the emails, and no way am I sending the board back so I have to wait another 2-3 weeks before I even recieve a new board.
Warning, stay far away from maxfind. At least I have this one working, but as soon as it's dead, I'm done. Get something more reliable and definitely do more research.
Response to Maxfind. If i was a fraudster how would I have emails from Maxfind Dawn? I have all the receipts in my email and you have nit responded back.
Update 2. I have every single email from Maxfind Dawn, even stating they would send a new board. I have the board ripped apart and pictures of everything. How can this company flag this as fraudulent when I have all the evidence. They have not emailed me to correct this in over a week.
Update 3: Maxfind did contact me but refused to do anything until I removed the review. I refused to remove the review until I recieve a new board and they booted me out of their Facebook group and have stopped responding to emails. The reason I refused was because I had preciously wrote a review, was promised a new board if review was deleted, deleted the review and they stopped responding.
I think people need to see that spending nearly $800 Canadian, having it die after 6 times, replacement parts that don't work and the company refusing to replace the board is a valid complaint.
Maxfind 回复2024-09-04
You are a professional electric skateboard fraudster. We have contacted you by email before, but you did not reply to our email and want us to resend you a new electric skateboard. We will report your untrue and fraudulent evaluation.
I had a few problems with my order.
I then wrote to the support team and what can I say, it was really very good.
The messages are written in an understandable way and helped me to find a solution to my problem. I can only recommend the MaxFind support service!
Thanks MaxFind.
Maxfind team answered all my questions before I bought it, and now that I have the board, I’m blown away by the power and range. The lights are a really cool feature that always gets compliments.
Overall the worst experience I've had as an online shopper. I ordered the Maxfind FF plus back in 2020. After months of delays, UPS trackings that didn't work, and customer service that barely could speak english, they promised me a refund.
The refund never came. And in the end they just stopped replying to my emails and taking my calls.
Dealing with this company cost me over $1200. What did I get for my money? Stress, lackluster customer service, ghosting - everything but the electric skateboard I ordered. My advice is stay away.
Great customer service! I bought a board from them but I found a cheaper brand so I asked for a refund the next day and they were okay about it! I'll for sure get my second board with them just because of how great the customer service is!
The time zone difference causing replies to be delayed is my only issue. The maxfind rep (dawn) replied to my initial email a day later and offered a discount on a battery, which they believed to be the issue. Upon providing them proof that I had in fact just purchased a new battery 2 months ago, they just provided the new battery! Hopefully I don't need customer support again but I know they're there if I do!
A skateboard of high quality, very nice finish, at a unique price, which you will never see elsewhere, fast communication, always present for good advice …
I thank the team of MaxFind
The response time was very quick, my helper was Kevin and he was very understanding. They also sent a new battery for free like they promised. The battery arrived quickly.
Amazing FF BELT board, never ever used a board or skate in my life and this is amazing as a first and long term board. Had some issues with the ESC after ~2 months of use, but hats off to the support team especially Kevin, he helped me out on replacing the parts and also quick response time. The Cloudwheels are worth every penny.