Most reviewers were somewhat happy with their experience overall. Consumers generally find the digital platform extremely easy to use, deeply appreciating the smooth website navigation for browsing items and quickly placing daily orders. Many people also mention that the clothing styles look attractive and the available colors are genuinely fantastic.
However, some customers also noted that the sizing charts can be quite confusing and entirely unpredictable for buyers. Some reviewers were not happy with the unusually long delivery times and missing shipping confirmations from the team. Other buyers experienced significant issues regarding poor product quality, stating items frequently do not match online promotional photos.
I liked the different fabric and designs, especially all the different color options for the same design and fabric. I will definitely keep that in mind when I order my next pair of shorts. The only disappointing issue would be is that they appear to be made in China and for that I have my reservations about ordering again.
So far my experience was great as far as ordering product. I hope I can keep this 5 star after getting my order in a timely matter and getting quality products. Giving company a chance even after some negative reviews
Very good website. Easy to navigate. Attractive clothing items. Prompt confirmatory email with order number. Seems like it’s taking a tad long to ship though.
This review is written on 8/10/2025
Can’t even begin to express how totally unhappy I am with this Company. From false and deceptive advertising to poor poor quality…ordered shirts, what was delivered not even close to what was displayed . Sloppy fit poor quality of material, hangs half way to my knees. For $40/shirt they will be used as rags. I should have known from first contact they lied and misrepresented. Won’t contact them again…Very Very slow delivery!!
I ordered three t-shirt which claimed to be cotton, when I received my order, the label inside the t-shirt said polyester. I contacted Mokaloha for a refund, I received a response saying, they were sorry to hear I was not satisfied with the product I had ordered and they would exchange the order for something else. I mentioned I would like a refund and where do I send these t-shirt. They won't refund my money but they keep saying they will exchange for something else. I made a different selection and was informed they didn't have the selection I was looking for so I made another selection and got the same response. This company won't refund my money and I'm stuck with t-shirts that I don't want.
Garbage communication.
Response email written like a 6-year-old without answering the primary question which is: what is your fulfillment policy?!!!!!
3 days and counting and no fulfillment.
Subpar relative to industry standards.
Do yourself a favor and avoid this garbage company who I now recognize, having researched, is rubbish on all counts including returns.
Also, understand your product will literally be shipped from China not the US. All in, over 2 weeks to receive product.
Took forever to receive product. Quality was terrible and way too thin (see through). Khaki color was actually peach. I paid $10 shipping for 2 pairs of shorts and after I FINALLY received them I got told I would have to pay for the return shipping. I was specific in my return info. as they had requested and their email response was they would give me 20% off my next order and didn't have to return shorts we had. Then they said let us know.
I was very specific from the get go that I just wanted to return the product and get my money back, and would not shop from the website again, but here we go....
I kept receiving discount codes and when I want to apply them, I got messages that said they weren't "stackable", whatever the hell that means. Why do you keep sending codes I can't use? Very frustrating.
Do not give Mokaloha your business. This is not a quality product. It is falsely advertised as a clothing brand that began out of a pure desire to create the best hawaiian shirts rooted in adventure, art and boundless exploration. The product that will actually arrives are the worst quality garments you could possible imagine that is actually from a fake company out of China. The actual products are reminiscent of what park districts and grade schools give their sports players for basketball and soccer uniforms. When you try to return the product, a rep named Kyle will tell you that he will give you a refund only if you go to their pages and leave a five star review. So essentially, they’ll just blackmail you to keep your mouth shut. Do not buy anything from this brand. And if you did, attempt to return and get a refund. If that doesn’t work, then dispute the charge to get your money back.
Customer service was great. I had a problem and asked questions. They were very quick to response and answered my questions to help me with my purchase.