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购物与时尚

Mokaloha

275 条评价

3.5275 条评价
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关于 Mokaloha

数据更新
网站
mokaloha.com
分类
购物与时尚
所在地
中国
状态
待认证
近 12 个月
107 条评价
差评回复率
0%(0/88 条)
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Mokaloha靠谱吗?

Mokaloha(mokaloha.com)在 OK.one 的综合评分为 3.5 分(满分 5 分),基于本站收录的 275 条用户评价,属于购物与时尚分类,口碑一般。评价两极分化:65% 给出 4 星及以上,同时 29% 打了 1 星;商家尚未回复差评;评价主要围绕产品、质量、使用体验。数据最后更新于 2026-10-25。

评价综述

AI 生成

Most reviewers were somewhat happy with their experience overall. Consumers generally find the digital platform extremely easy to use, deeply appreciating the smooth website navigation for browsing items and quickly placing daily orders. Many people also mention that the clothing styles look attractive and the available colors are genuinely fantastic. However, some customers also noted that the sizing charts can be quite confusing and entirely unpredictable for buyers. Some reviewers were not happy with the unusually long delivery times and missing shipping confirmations from the team. Other buyers experienced significant issues regarding poor product quality, stating items frequently do not match online promotional photos.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

I was offered a 15% discount but could…

I was offered a 15% discount but could not apply it at checkout. I was seriously thinking about canceling my order. Your products are decent quality but the sizes are inconsistent and shipping and receiving your products takes an unbelievably long time

Great customer service

Great customer service! I needed to change the size on my order (from L to XL), so I sent an email to customer service requesting the change. I was afraid that it might have been too late, and it would ship without the change. The very next morning I got a very nice email stating they made the change in time before it shipped. Nice work Mokaloha!

Horrible quality and Poor Customer Service

Horrible quality and vast differences between advertised products and what was eventually delivered (took roughly 3 weeks). For instance, an ordered shirt, advertised and pictured as stone-washed cotton, feels entirely synthetic—so much so that the fabric tag had been ripped off the shirt (perhaps to make it less obvious). When I told them I wanted a full refund, they quoted their return policy that requires customers paying for return postage—which seemed absurd even before realizing their return address is China! They’ve offered to refund 30% and let me keep the clothing. But this stuff is such poor quality I won’t wear it so I’m insisting on a full refund—and will continue to report reviews until they do what’s right: return my money and they can have this crappy stuff.

The shirts are terrible quality

The shirts are terrible quality. The company doesn't understand when you want to return items for a refund as opposed to exchanges. The shirts delivered were totally different than what was advertised. The brand is not on the items nor is there any paperwork accompanying the items.

Not even close!

The items ordered were nothing close to the picture nor the description on the website. There was no label on the clothing, which was described as 100% cotton, but instead was some sort of synthetic material. Trying to return them for a refund has proven challenging as you must email them with specific information about the items as well as to provide pictures of them. I’ve done all of that and haven’t received a response. There’s no way to call or even chat (website says 24/7 chat available- it’s not). Don’t waste your money or your time. This company is a sham!

You charged me for 2 separate orders…

You charged me for 2 separate orders and both had the wrong color. I only wanted one shirt. The color was a khaki color.(not sure of the exact name of the color). I have ordered from you a couple of times and never had a problem. Hopefully you get this corrected. Thanks in advance. Stan Keneipp

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