Crystal, thank you for sharing your experience. I want to be straightforward about what actually happened. A packaging machine breakdown put us behind on fulfillment for several weeks, and our site's inventory status wasn't updating accurately during that time. That's a real gap on our end, not an excuse and I'm very sorry for both the shipping delay and the customer service experience you received. I'm also concerned about what you described seeing on the gummies, and I'm sorry that your questions weren't addressed directly. Please reach out to [email protected] with your order number and we'll investigate this immediately, provide you with a clear answer, and make this right.
Samuel, we're sorry for your experience. A one-month wait and lack of communication are unacceptable, and we understand your frustration. A packaging machine breakdown caused significant fulfillment delays, and our inventory status wasn't updating accurately during that time. While we've resolved those issues and are now shipping on schedule, that doesn't change your experience. Please email us at [email protected] with your order number so we can make this right.
Kent, I'm truly sorry to hear about your experience, and I completely understand your frustration. The delay was caused by a packaging machine breakdown that put us behind on fulfillment. We're now caught up and shipping on schedule, but that doesn't undo the inconvenience you experienced. Please email [email protected] with your order details so we can assist you and get this resolved as quickly as possible.
Tena, I'm very sorry to hear about your experience. I want to be transparent about what happened: a packaging machine breakdown caused significant fulfillment delays, and our inventory status wasn't updating accurately during that time. That's a gap on our end, not an excuse. We're now back to shipping orders on schedule. Please email [email protected] with your order details so we can look into your order, assist with a resolution, and discuss any refund options as quickly as possible.
Jenn, I'm truly sorry to hear about your experience. While I'm glad the product worked for you, I completely understand how frustrating the delays and inconsistent support must have been. The order delays were caused by a packaging machine breakdown that put us behind on fulfillment. We're now caught up and shipping on schedule, but that doesn't make up for the inconvenience or the experience you had. Please email [email protected] with your order details so we can assist you and get this sorted out as quickly as possible.
Krista, we're very sorry to hear about your experience and understand your frustration. We want to be transparent about what happened: a packaging machine breakdown caused significant fulfillment delays, and our inventory status wasn't updating accurately during that time. We're now back to shipping orders on schedule. Please email [email protected] with your order details so we can look into this for you and get it resolved as quickly as possible.
Dale, I'm truly sorry for the frustration and disappointment you've experienced. The delay was caused by a packaging machine breakdown that put us behind on fulfillment. We're now caught up and shipping on schedule, but that doesn't undo the inconvenience you went through. I'd much rather make this right directly than have you feel you need to involve the FTC or BBB. Please email [email protected] with your order number and we'll personally take a look at your order and get this resolved as quickly as possible.
Regan, I'm very sorry to hear about your experience, and I understand how frustrating this must have been. This is not the experience we want anyone to have. Please email [email protected] with your order details so we can personally review your account and get this resolved as quickly as possible.
Vivi, I'm truly sorry to hear about your experience and understand your frustration. The order delays were caused by a packaging machine breakdown that put us behind on fulfillment. We're now caught up and shipping on schedule, but that doesn't undo the inconvenience or the communication issues you experienced. We take your feedback seriously and would appreciate the opportunity to make things right. Please email [email protected] with your order details so we can review your case and get the matter sorted out as quickly as possible.
我们真的很喜欢 Moon Brew Extra Strength，然而，他们不再在他们的网站上列出它，而且其他销售它的人也没有它。现在，您可以在阳光下获得所有口味的 Moon Brew，除了唯一有效的配方 - Extra Strength。我们购买了焦糖巧克力味和睡眠饮料混合物，但配方发生了一些变化。两者都不能有效地帮助睡眠。我们还没有睡觉。味道不错。这就是你得到的全部。
