I had a sizing issue and Mooyius offered to send me a new dress in a smaller size.
Mooyius 回复2026-01-19
Thank you for your positive feedback on Mooyius! Your support is the greatest encouragement for us. If you have any ideas during your subsequent usage, please feel free to contact us at any time. We also look forward to your recommending our product to your friends!
We received our item 4 months lateto the wrong address.
This is a huge scam
We returned it immediately and still they have not refunded the money! I have sent tracking information several times to no avail.
Beware!!!!
Mooyius 回复2026-01-19
So sorry for the delayed delivery, wrong shipping address, and return policy confusion. We want to clarify: refunds are processed after we receive the returned package—we haven’t gotten yours yet, so please check with the logistics carrier first to track it.
We can’t find your order with your review ID. Could you contact us at [[email protected]] with your order details? We’ll help you resolve this ASAP.
Thanks for your understanding!
Mooyius Team
Terrible quality and unreliable customer service. Mooyius makes no effort to correct their deficiencies.
MY80393- I ordered and paid for this item. After waiting for some time, I inquired about the order and was advised that it was out of stock. I am still, months later, waiting on the refund. They said nothing until I inquired, yet as of January 17, 2026, no refund.
MY74932- Purchased a black dress. It bunched in the front and was like the design of a child. Had to pay a seamstress $140 to create a wearable dress. Mooyius said they would make it right if I would remove a bad review. To date, they have done nothing.
Mooyius 回复2026-01-19
Hi, Linda. We’re reaching out to say we’re really sorry about the trouble with your recent order—both the quality issue of the clothing and the two items being out of stock. That’s totally on us, and we feel terrible that your shopping experience wasn’t up to par.
We want you to know we’ve already refunded the full amount for all three orders to your account—no need for you to do anything extra. The refund should be back in your original payment method shortly if it hasn’t arrived yet.
We’ve taken your feedback to heart: we’re double-checking our quality checks for every garment before shipping, and we’re fixing our stock system to avoid running out of popular items unexpectedly.
We know our mistake disappointed you, but if our solution has made things right for you, could we ask a tiny favor? Would you consider adjusting your review to reflect the resolution? It would be a huge help to our store, and we’d be so grateful.
Thanks a million for your understanding. If there’s anything else we can do for you, just let us know!
Mooyius Team
I must say this company has been wonderful to respond back ti me so quickly. The Dress I ordered for my son’s wedding was a bit too tight. I instantly messaged them and was connected with Chloe. She told me they are sending me out a bigger size and to go ahead and keep this one. The customer service was top notch and so far this dress quality is really good. Pleasantly surprised and I will definitely do more business with them in the future.
Mooyius 回复2026-01-17
Thank you for your positive feedback on Mooyius! Your support is the greatest encouragement for us. If you have any ideas during your subsequent usage, please feel free to contact us at any time. We also look forward to your recommending our product to your friends!
Timely responses to my questions and concerns. Straight forward and easy to understand responses made for a low stress experience!
Mooyius 回复2026-01-17
Thank you for your positive feedback on Mooyius! Your support is the greatest encouragement for us. If you have any ideas during your subsequent usage, please feel free to contact us at any time. We also look forward to your recommending our product to your friends!
I love the items.
My wife loved the black & white halter midi dress. It looked fantastic
on her! Great fit!
Mooyius 回复2026-01-16
Thank you for your positive feedback on Mooyius! Your support is the greatest encouragement for us. If you have any ideas during your subsequent usage, please feel free to contact us at any time. We also look forward to your recommending our product to your friends!
The goods provided were of high quality and the service met a strong professional standard. However, improvements are needed in delivery efficiency and customer communication regarding same. More consistent updates and clearer timelines would enhance the overall experience. Despite this, I would recommend the business based on product quality and service.
Mooyius 回复2026-01-17
Thank you for your positive feedback on Mooyius! Your support is the greatest encouragement for us. If you have any ideas during your subsequent usage, please feel free to contact us at any time. We also look forward to your recommending our product to your friends!
This is a high quality coat. Very flattering. I accidentally ordered the wrong size. BUT. The customer service put me at ease immediately and processed my request for a different size.
I’m 5’9”, 125lbs. I accidentally ordered a small , but need a larger size. The customer service was great; .she processed a new order immediately.
Mooyius 回复2026-01-17
Thank you for your positive feedback on Mooyius! Your support is the greatest encouragement for us. If you have any ideas during your subsequent usage, please feel free to contact us at any time. We also look forward to your recommending our product to your friends!
Aurora, answered my questions quickly and in a very professional manner. Aurora was very prompt and made the process very easy. Aurora is very well versed on customer service and I would recommend friends and family to buy from Mooyius. Great company with knowledgeable staff. Thank you for all your assistance.
Mooyius 回复2026-01-15
Thank you for your positive feedback on Mooyius! Your support is the greatest encouragement for us. If you have any ideas during your subsequent usage, please feel free to contact us at any time. We also look forward to your recommending our product to your friends!
Quick customer service, very professional Thank you
Mooyius 回复2026-01-16
Thank you for your positive feedback on Mooyius! Your support is the greatest encouragement for us. If you have any ideas during your subsequent usage, please feel free to contact us at any time. We also look forward to your recommending our product to your friends!
I had a great experience with this clothing company. The quality of their clothing is excellent—everything feels well-made and durable. They have a great selection of styles, and I really appreciate that the sizing is true to size, which makes ordering so much easier. On top of that, their customer service is top-notch: friendly, responsive, and genuinely helpful. I’ll definitely be shopping here again and would highly recommend them to anyone looking for quality clothing and a smooth shopping experience.
Mooyius 回复2026-01-16
Thank you for your positive feedback on Mooyius! Your support is the greatest encouragement for us. If you have any ideas during your subsequent usage, please feel free to contact us at any time. We also look forward to your recommending our product to your friends!
This dress arrived remarkably fast and was packaged with care. The fabric feels high quality, the fit is flattering, and the color is even richer in person. I reached out with a sizing question and received a prompt, friendly response that solved everything. The entire experience felt personal and professional. It’s refreshing to shop with a company that values customers as much as craftsmanship. I’m thrilled with my purchase and will confidently order again and recommend them to everyone always.
Mooyius 回复2026-01-15
Thank you for your positive feedback on Mooyius! Your support is the greatest encouragement for us. If you have any ideas during your subsequent usage, please feel free to contact us at any time. We also look forward to your recommending our product to your friends!
I ordered my top jan 6th. To my knowledge, this pkg has not shipped. The company just says we have your order.
Very upet
Where is ny order
Update, still no delivery.
Mooyius 回复2026-01-14
Hi, Mary. We’re so sorry to hear about the shipping delay that ruined your shopping experience—we totally get how annoying this is.
We tried to check your order with your review ID, but we can’t find matching order details in our system. Could you please contact us at [[email protected]] with your order number or registered contact info?
Once we have your details, we’ll sort this out quickly for you. If we can make things right, we’d really appreciate it if you could consider editing your review later.
Thanks for your help!
Mooyius Team
My experience was great. I contacted customer service in reference to the suit being snug in the breast and shoulder areas. I would hate to wear it and lift my arms and the suit tear. I love this suit because it demands attention when you walk in the room. The fabric is awesome and I can’t wait to wear it when I get the replacement. I would definitely be ordering again. The quality is extradinary.
Mooyius 回复2026-01-13
Thank you for your positive feedback on Mooyius! Your support is the greatest encouragement for us. If you have any ideas during your subsequent usage, please feel free to contact us at any time. We also look forward to your recommending our product to your friends!
I purchased the Mooyius Batwing dress in white and it is stunning! True to size, flattering design and well made. Customer service via chat and email has been prompt and accommodating. I will be buying more items from them.
Mooyius 回复2026-01-14
Thank you for your positive feedback on Mooyius! Your support is the greatest encouragement for us. If you have any ideas during your subsequent usage, please feel free to contact us at any time. We also look forward to your recommending our product to your friends!
There are a few things that makes the purchase experience an splendid one:
1) Quality of the fabric. The site description of the pieces are the real deal. Clothes are of good quality and fits perfectly on me.
2) The design of the pieces. It'not easy to find clothes with such a feminine and modern design.
3) The customer assistance. When I needed help with my orders, they replied really fast on Instagram.
Mooyius 回复2026-01-14
Thank you for your positive feedback on Mooyius! Your support is the greatest encouragement for us. If you have any ideas during your subsequent usage, please feel free to contact us at any time. We also look forward to your recommending our product to your friends!
I bought several items from Mooyius and they were beautiful. I loved their service and quick response. They have good customer service and I hope they continue like this.
Mooyius 回复2026-01-14
Thank you for your positive feedback on Mooyius! Your support is the greatest encouragement for us. If you have any ideas during your subsequent usage, please feel free to contact us at any time. We also look forward to your recommending our product to your friends!
The customer service was quick to respond and offered me an exchange st no charge.
Mooyius 回复2026-01-14
Thank you for your positive feedback on Mooyius! Your support is the greatest encouragement for us. If you have any ideas during your subsequent usage, please feel free to contact us at any time. We also look forward to your recommending our product to your friends!
Customer service was quick to respond to my inquiry and provided a very reasonable solution to my issue. They went above and beyond to make sure I was taken care of. I am pleasantly surprised and happy with the service I have received. Thank you!
Mooyius 回复2026-01-14
Thank you for your positive feedback on Mooyius! Your support is the greatest encouragement for us. If you have any ideas during your subsequent usage, please feel free to contact us at any time. We also look forward to your recommending our product to your friends!
Thank you for your positive feedback on Mooyius! Your support is the greatest encouragement for us. If you have any ideas during your subsequent usage, please feel free to contact us at any time. We also look forward to your recommending our product to your friends!