MultCloud is a multiple cloud storage manager which helps users to migrate, move, sync, copy, backup and transfer cloud files across clouds, it supports Dropbox, Box, Google Drive, Mega, OneDrive and FTP, etc.
以上内容由商家自行提供，未经平台核实。Multcloud（multcloud.com）在 OK.one 的综合评分为 3.3 分（满分 5 分），基于本站收录的 216 条用户评价，属于电子与科技分类，口碑一般。评价两极分化：58% 给出 4 星及以上，同时 37% 打了 1 星；商家回复了 59% 的差评；评价主要围绕客户服务、使用体验。数据最后更新于 2026-10-24。
Reviewers had a great experience with this company. Customers frequently praise the dedicated support team for their prompt, helpful, and entirely professional assistance when resolving various account inquiries. Many individuals truly appreciate the remarkably quick response times and the effective solutions provided when connecting their different cloud services. However, some customers also noted frustrating issues with unexpected transfer errors, empty folders appearing after syncs, and technical glitches during complex cloud migrations. A few people experienced significant delays, mentioning that the platform felt unreliable and rather inefficient for handling larger sets of personal files. Others reported that support communication regarding billing and account cancellation was sometimes unresponsive.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。Doesn't work if you have large quantity of files. Transfer rates are around 1MB/s! Eventually it crawls to a stop. Terrible customer service. After submitting 2 requests for refund, still haven't heard anything. Looks like a scam.
I'm actually astonished at the negative reviews of MultCloud, because my experience has been extremely positive. I use a TON of cloud storage, with probably 20 different providers/accounts. MultCloud's ability to transfer between them, to move or to sync folders, to access them through Webdav or FTP if necessary, is a life saver for people who move alot of files. The speed is sometimes good, sometimes not so good, but in every case it is faster than downloading data from one drive and uploading it to another. Moreover, it's a good value. I bought a lifetime subscription, and have moved over 11 terabytes of data through MultCloud, with rarely a problem. And when there has been a problem, their customer support has always responded very quickly, often within the hour (depending on time zones.) In short, MultCloud does a great job at what it is supposed to do, and I highly recommend it.
Multicloud doesn't work as advertised (doesn't work at all basically), support won't help you either. Worst company ever. Such a shame, because the idea is good and would really benefit us if it would work.
The software was not working as I expected but the support gave me prompt response and also refund the money.
Thanks for your support. We're sorry that MultCloud didn't work as you expected, and we will keep on improving it based on users' suggestions and feedbacks.
This company is a total scam. It does not work at all and the customer support doesn't respond. Avoid at all costs. I did email them several times at support @ multcloud.com and they did not even acknowledge receipt of the emails. Worst company ever.
Hello, we welcome and care about every review of users, because your review will make us continue to improve. You said it was a scam, what did you get scammed? MultCloud will never deceive any user, there must be some misunderstanding. You also mentioned that MultCloud does not work at all, and we want to know the specific situation you encountered when using MultCloud, so that we can solve the problem for you in a targeted manner. Because your email address will not be displayed on the Trustpilot platform, if possible, please contact us at [email protected]. We have always been attentive to reply to every user email. Hope we can further solve the problem for you, waiting for your contact. MultCloud Team
They send my information to another organization And yesterday there was a hacker from Germany talking to me from my account!! They don't have a privacy policy Be careful and stay informed and away from this scam company
First of all, thanks for your support to MultCloud, but there must be some misunderstanding. MultCloud will never give user information to any other organization. When you try to visit one of your cloud drive accounts via MultCloud, a connection will be built up automatically between the two servers: MultCloud and the cloud drive you request. MultCloud only works as a channel. And all the files and data that you visited via MultCloud will not be saved on our server and they are still kept in their original cloud drives. Thus, there is no need for you to worry about the privacy and security of your data.
I set up a simple sync of a folder between Dropbox and OneDrive to test the service, on a free plan limited to 5GB a month. On the plus side, I like the interface and the set-up was very easy. HOWEVER, even though the folder was only 1.7GB, they kept insisting that I had used up the full 5GB and cut off any further syncing until the next month. This left me with the feeling that if I had had a paid plan with capped monthly transfers, they would have pulled a similar bad faith stunt and short-changed me. Pay them at your own risk! UPDATE - to reply to the useless response from Multcloud shown below: of course I tried Technical Support, that's who kept insisting I had used 5GB syncing a 1.7GB folder! Wasted enough time with these guys, trying the better-known alternatives instead (not going to name them, don't want to seem like I'm shilling for them)
Thanks for your reply. You mentioned "they kept insisting that I had used up the full 5GB", I wonder if you have contacted our Technical Support before? If so, please provide us with the ticket number for contacting Technical Support, and we will further verify the issue you mentioned. Meanwhile, we need to make it clear that MultCloud absolutely did not use any "bad faith stunt" to reduce the amount of traffic available to users. As for the issue you mentioned, we will give you further solutions after determining the specific reasons with you. Thanks again.
They State that if you are not satisfied within 30 days they will refund you but this is a LIE. The service was not able to transfer my large amounts of data from google drive to dropbox, it just kept failing the transfer over and over again. Customer support was not able to solve the issue, and when I requested a refund they just keep ignoring me over and over again. Extremely frustrating as I paid for the unlimited lifetime account and now its basically of no use to me. False advertising from a terrible company
Hi, thanks for your review. You mentioned that you failed to transfer files from Google drive to Dropbox again and again, there are many reasons why the transfer failed, and we need to confirm with you further. Because your contact information will not be displayed on Trustpilot, if possible, please contact our technical support again. For the problems you mentioned, we will give you further solutions after confirming the specific reasons. The last thing I need to promise you is, we have a 30-day unconditional money back plan. If you are not happy with the service during the money back period, we will provide with a refund. Waiting for you to contact us again, thank you.
I signed up and started a file transfer from Dropbox to google. I gave Multicloud access to Dropbox and Google drive. I checked after a few minutes and 3% transfer was started. Later I tried to login to check progress. Couldn't log in. The login link was blocked. Tried resetting password. Followed instructions and it looked like everything would be OK but then could not submit password change. The submit button was blocked. Never going to trust someone with my data if I can't login to their system anytime I want.
Dear, when you encounter such a problem, you can directly contact our technical support for help: [email protected] MultCloud doesn’t store user’s data in any form. And all the files and data that you visited via MultCloud will not be saved on our server, and they are still kept in their original cloud drives. Thus, there is no need for you to worry about the privacy and security of your data.
Update - You have finally got in touch with me and I am being refunded for your abysmal service but its has taken numerous emails, etc. My review will stand - DO NOT BUY _ NO SUPPORT _ NOT A GOOD SYSTEM. Paid £100 for a year 2 days ago. I can't login, can't even change my password emails don't arrive, they advertise 24/365 support well that's a joke. So I am stuck with a product that I can't use, the company don't respond and I can't get anything done. They say send screenshots.....what can a screen shot do when all it says is logging in. Plus they have raised a ticket for me that I cant even add notes to. DONT WASTE YOUR MONEY
We will definitely help you solve the problem. Due to your contact details not being available on trustpilot.com. Please contact our support team to explain the situation and let us solve it for you.
Product didn't work. Support tried to fix the issue then gave up and stopped replying to emails.
We will definitely help you solve the problem of not working. Since your email cannot be reached on trustpilot.com. Please contact the support email address again to explain the situation and let us solve it for you.
Multcloud mess up your data. I bought a license to migrate from Onedrive to Google Photo. After several trial I gave up. The transfer stops about half way and you have no clue of what has been transferred and not. Error message is not understandable and the support cannot explain nor help. All photos transferred loose original time stamp and are uploaded with todays date. A complete mess.
Multcloud only provides services and can be used without any rlicense code. We provide 30GB data traffic per month for free，and supports more than 30 cloud services like Google Drive, Dropbox, MEGA etc. Multcloud does not require a separate license to migrate from Onedrive to Google Photo. If you have any questions about the use of MultCloud, please contact our support email, we will sincerely help you solve
Do not buy this product. I paid for the unlimited transfer. I didn't want to deal with moving files manually from my college account to my personal account. In the end, a bunch of files failed. To start with, the interface is so badly designed, that I can't even read why they fail, or even worse, read the full path and name file of the files that fail! I contacted the technical support and they give me some cryptic reasons why these files fail: "MultCloud as a third-party tool can not export/transfer MIME google documents over 10MB. Please download them manually from Google Drive/Workspace then upload to other clouds." This renders the service useless. I feel scammed, I would have never paid for this service if I would know it is not able to do the job. Now I'm stuck with this useless unlimited plan and I have to move my files manually. For the files shared with me in google drive, the result is even worse but I do not dare to contact the support because I can imagine their answer: "Sorry, you have to move them manually". If you plan to move between google drives, DO NOT PAY FOR THIS SERVICE!
''Cannot export/transfer MIME google documents exceeding 10MB'' is a limitation of Google API, MultCloud can't solve it temporarily.
the file transfer speed is extremely slow, its about 10-200 kbps. Then i brought the premium version, also in the premium version the speed is not going over 500kbps. what a wast of money and time. Don't use this site for file transfer, just download them with your bandwidth and upload them to a another cloud storage. it is faster then using multcloud.
This is the worst site I ever met. I can even transfer files from mega to onedrive, it says there was an error and the other thing is even in the premium version the transfer speed is so low it takes 10-20 minutes to transfer a 500mb folder, then i download all the mega files myself and upload then to onedrive. doing it yourself is faster than using multcloud.
Hello, we are the MultCloud technical team. After seeing your review, we would like to provide you with help to solve these problems you met. You said that you had an error when transferring files from mega to onedrive. What's the specific error? Different problems have different causes and different solutions. Regarding the issue of transfer speed, a lot of factors should be taken into account, like the size of your files, the type of your files, the number of the files, the type of your clouds, the API restrictions of the cloud providers to third-party services like MultCloud, and so on. For example, if the big size folder you transferred has too many and too small files, then it would take much time to count these files. Actually, you can see the changes of the files number to measure the speed. Since we do not have your contact information, if you can, please contact us at [email protected]. We are waiting to solve the problems for you as soon as possible. Thanks for your support.
Seems a good idea but the free version is really slow (I tried to transfer a 650MB file from FTP to Google Drive). In the end I just downloaded & uploaded the file with my own Internet connection which completed while I was still waiting for the Multcloud job to creep along.
Dear Andrew： We have been committed to providing users with the best cloud service. Regarding your question about the slow speed of the file transfer, there are many reasons for the slow speed. I don't know if it is due to the stuck during the transfer process? I suggest that you can contact our technical support staff via [email protected] and describe your specific situation to them. They will provide you with specific reasons and solutions for the process of cloud files transmission. Thanks again for your review.
Super slow - that is all. Not sure what to tell but it just slow.
Great service as a free service. Was able to transfer 60GB of data. Beware, their bandwith (at least for free users) is around 2MB/s so you'd better start the tasks the day before you want them completed. I woulnd't buy this as a paid service considerating their network speed. It's too slow.
I was extremely happy about transferring and updating 2 different clouds. However, I noticed that there were some missing files and I realised that my PhD research was in the Drive bin. When checking the Delete time, it was when it was synching, so be careful. It is a really good tool but if handling sensitive info, double-check with other providers.
They had excellent communication and their service worked as advertised. They didn't actually provide service to the specific cloud I needed it to work for, but they were quick to give a refund. I would consider using them in the future.
共 216 条符合条件的评价
Palabra.ai
Tad AI
CrewLounge AERO
PXN STORES LK
Gcprimo
RewardJoy
Valuescout
Bitesy