Great service
Great service. Easy set up and get started quickly.
关于 Multcloud
数据更新- 网站
- multcloud.com
- 分类
- 电子与科技
- 所在地
- 新加坡
- 状态
- 待认证
- 近 12 个月
- 72 条评价
- 差评回复率
- 59%（53/90 条）
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商家自述
MultCloud is a multiple cloud storage manager which helps users to migrate, move, sync, copy, backup and transfer cloud files across clouds, it supports Dropbox, Box, Google Drive, Mega, OneDrive and FTP, etc.
以上内容由商家自行提供，未经平台核实。Multcloud靠谱吗？
Multcloud（multcloud.com）在 OK.one 的综合评分为 3.3 分（满分 5 分），基于本站收录的 216 条用户评价，属于电子与科技分类，口碑一般。评价两极分化：58% 给出 4 星及以上，同时 37% 打了 1 星；商家回复了 59% 的差评；评价主要围绕客户服务、使用体验。数据最后更新于 2026-10-24。
评价综述
AI 生成Reviewers had a great experience with this company. Customers frequently praise the dedicated support team for their prompt, helpful, and entirely professional assistance when resolving various account inquiries. Many individuals truly appreciate the remarkably quick response times and the effective solutions provided when connecting their different cloud services. However, some customers also noted frustrating issues with unexpected transfer errors, empty folders appearing after syncs, and technical glitches during complex cloud migrations. A few people experienced significant delays, mentioning that the platform felt unreliable and rather inefficient for handling larger sets of personal files. Others reported that support communication regarding billing and account cancellation was sometimes unresponsive.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
It works. Tested for different clouds
It works. We have tried a couple of different clouds. Microsoft365 Sharepoint, onedrive, onedrive for business, Google Workspace, Google drive. At first we had an issue with Sharepoint not connecting but that was due to another migration tool being active at the same time to the same tenant. Support is okay. A bit slow in response but eventually you will get there.
The transfer and sync function are easy…
The transfer and sync function are easy to use
Service unfortunately wasn't right for my needs
I tried to transfer some fairly large files between 2 different platforms, one of them being Dropbox, which is notoriously slow when downloading. I hoped that transferring to Google Drive and then downloading from there would be faster, but unfortunately not. I contacted Multcloud support and told them that the service didn't work out for me, and they very graciously refunded my money straight away.
Not suitable for large volumes of data
The service only works for small amounts of data. When I tried to move millions of files for a project, it took forever. I asked support if there was a way to speed things up, even if it meant paying more, and they just told me to break it into several smaller transfers instead, which wouldn't have really helped. They blamed it on bandwidth limitations and the capabilities of the clouds we were using. Personally, I don't think AWS has these kinds of bandwidth or speed issues. Basically, the tool isn't designed for large projects and won't be useful if you have a lot of data to move. And then, there's also the issue that the tool isn't reliable. Clearly, if I'm leaving a bad review, it's not just because I had a bad experience, but also because the company isn't clear about what their service can do.
Multcloud 回复2024-04-09
Hi Mickael, We apologize that our product did not meet your expectations and did not solve your problem as anticipated. We would like to assure you that we take your concerns seriously, and customer satisfaction is our top priority. We've offered a 14-day unconditional money-back guarantee and if you wish to proceed with a refund, kindly provide us with your reference number, and we will expedite the refund process promptly. We value your feedback and are committed to continuously improving our product and service. Your experience will be taken into account as we work towards resolving the issues and providing a better user experience in the future. Best regards,
Scamed
The service doesn't work
Multcloud 回复2024-03-19
Hi Vico, We apologize for any inconvenience you've experienced. To better assist you, please feel free to contact: [email protected], and they will handle it. We're committed to resolving this matter promptly. Sincerely,
very simple
very simple, fast, with notification, veru grateful
Don't waste your money if you are…
Don't waste your money if you are trying to do a large one time sync. 70Gb transfer between Dropbox and OneDrive.. after 30min calculation their speed is 80kb/s.. that'll take 240hrs. Do it manually
Multcloud 回复2024-03-05
Hi Tom, We apologize for any inconvenience you may have experienced. Have you contacted our support team yet? Our dedicated team will promptly address your concerns and provide feedback to our IT development team. We are committed to resolving any issues you encounter and delivering the best possible service to ensure your satisfaction. Please don't hesitate to reach out to us at [email protected], and we will do everything we can to assist you. Best regards,
Your website works really well
Your website works really well, easy, fast, smooth, it is a good and helpful internet tool Thank you for your work
game changer service
MultCloud is a game-changer for anyone who utilizes multiple cloud storage providers. Whether you're a professional managing files for work or an individual juggling personal data across different platforms, MultCloud streamlines the process with its intuitive interface and robust features. One of the standout features of MultCloud is its seamless integration with popular cloud storage services such as Google Drive, Dropbox, OneDrive, Box, and many more. With just a few clicks, you can connect all your accounts to MultCloud, giving you centralized access to your files scattered across different platforms. Transferring files between cloud services has never been easier. MultCloud's intuitive file transfer interface allows you to effortlessly move files from one cloud platform to another with lightning speed. Whether you're migrating large datasets or simply organizing your files, MultCloud ensures a smooth and efficient transfer process. But MultCloud isn't just about file transfer – it's also a powerful file management tool. With features like file syncing, scheduled transfers, and cloud-to-cloud backup, MultCloud empowers you to take control of your data and optimize your cloud storage workflow. Security is a top priority for MultCloud. Your data is encrypted during transfer, ensuring that your files remain secure and protected throughout the process. Plus, MultCloud adheres to strict privacy standards, giving you peace of mind knowing that your sensitive information is in safe hands. What truly sets MultCloud apart is its convenience and versatility. Whether you're migrating files between personal and work accounts, consolidating data from multiple cloud platforms, or simply looking for a more efficient way to manage your files, MultCloud delivers unparalleled convenience and flexibility. In conclusion, MultCloud is a must-have tool for anyone who relies on cloud storage services. With its seamless file transfer capabilities, intuitive interface, and robust features, MultCloud simplifies the process of managing files across multiple cloud platforms. Say goodbye to the hassle of manual file transfers and embrace the convenience of MultCloud today.
Don't waste your money!
As the title says, don't waste our money! First of all, they are advertising features that are limited, for instance “Real-time synchronization between two cloud drives” is limited to two (2) tasks, and they don’t tell you that until you have signed up and try to enable more than 2 tasks. Secondly, the platform is not stable! I created 6 scheduled sync tasks, but 2 of them does not run as scheduled. Thirdly, their support is almost non-existing. When I encountered the issues with the above mentioned tasks, they fixed the problem the first time, but just 9 days later the tasks stopped working and they have not been able to fix it (same issue with the same tasks), Since their ‘fix’ did not work , I asked to be refunded the money I paid for the ‘Lifetime – Unlimited’ subscription I had purchased, but I was told that they couldn’t as I was outside the 30-day refund policy, which I can’t find anywhere on their webpage, and which should not have any bearing, as I am not asking for a refund because I changed my mind, but because the service is not stable and they can’t fix it! After pushing for a solution (or a refund) several times, they have stopped answering my emails. Update February 20, 2024 It's getting better (sarcasm)... They finally replied on February 18, 2024...5 days after I informed them that their 'fix' did not work. They apologized the delay and blamed it on 'holidays and mountains of email responses'...which begs some questions...1) why do they advertise 24/7/365 Support on their website when they apparently shut down over the Chinese New Year...and 2) are the 'mountains of email responses' other angry customers? Anyway, they came up with the brilliant (sarcasm again) fix, that I create two new tasks. So I did that...and yes, now those two tasks have been working for a little over 24 hours, but at the same time, two other tasks stopped working... So save yourself the headache and stay away from this product...it's not worth it!
Multcloud 回复2024-02-20
Dear Boe, We sincerely apologize for any inconvenience caused. To expedite the resolution of your concern, kindly share your Customer Service Ticket Number with us. Our support team will promptly verify and address your issue. If you are unsure where to find the Customer Service Ticket Number, please refer to the email automatically sent to you when you first contacted customer support. In the email, you will find a ticket link. Click on the link to discover your assigned ticket number. Sincerely,
Seemed promising, but poor support
Seemed promising, but then as time went on and we started to do bigger migrations on an unlimited and paid account files and folders starting going everywhere! Sent support emails and no answer whatsoever. I don't think service has any commercial value or relevance in our opinion
Multcloud 回复2024-02-20
Hi Jack, We apologize for any inconvenience you've experienced. We have checked and our support team has now responded to you. You can check your email box. Your feedback is important to us, and we want to assure you that we are actively addressing the issues mentioned. Sincerely,
I'm new to Multcloud
I'm new to Multcloud, i did transfer data from my onedrive to Gdrive and it is amazing
Terrible Company and Product
I reached out to their customer service on behalf of two different companies from two different emails. They did not respond or follow up. One company decided to go ahead and use the service. Multcloud was not able to perform the functions required and in my opinion their advertising was deceptive. Overall a terrible company that doesn't want your money and doesn't even bother to respond to customers.
Multcloud 回复2024-02-01
Dear M B, We sincerely apologize for any inconvenience caused. To expedite the resolution of your concern, kindly share your Customer Service Ticket Number with us. Our support team will promptly verify and address your issue. If you are unsure where to find the Customer Service Ticket Number, please refer to the email automatically sent to you when you first contacted customer support. In the email, you will find a ticket link. Click on the link to discover your assigned ticket number. Sincerely,
The platform so far is easy to use for…
The platform so far is easy to use for any simple being who just wish to make some movement of files from one cloud drive to another. No bad experience yet, though, I may attribute the slowness of transfer from the traffic bandwidth i suppose. But overall, things are doing good! Thumbs up to all of you MULTCLOUD TEAM!
Every functionality is working very…
Every functionality is working very well and i really love using it.
Very easy to setup my FTP backup
Very easy to setup my FTP backup, reliable, and secure. The user interface is amazing.
I had such optimism for this service
I had such optimism for this service, but sadly it was a frustrating experience. Having purchased a subscription with 100GB data transfer allowance, I thought I could easily transfer my data (under 100GB) from Box to OneDrive. However, for no clear reason my data allowance was exhausted after only transferring approx 30GB. The account was reset by their support (in a timely manner), but was then exhausted again shortly afterwards. This happened once more, before their support stopped replying to my emails. Not sure what the issue was, but from the transfer logs it seemed like their platform processed far more data than the actual size of data being transferred. - which from a customers perspective is simply wrong. The platform itself was easy to use and if it worked as expected and paid for, I would have been satisfied. Shame really!
Multcloud 回复2023-12-19
Hi Ben, We apologize for any inconvenience you've experienced. Under normal circumstances, MultCloud will only deduct the traffic consumed by the user. To better assist you, you can send the problem to customer service:[email protected]. Once a customer service representative has confirmed your case, we will provide corresponding compensation. Sincerely,
Works seamlessly
Works seamlessly, love it!
Painfully slow speeds mean this isn't a…
Painfully slow speeds mean this isn't a solution for all people. You can ask Apple/Google for a "takeaway" via API download (then do the new sync yourself). I'm a fan of the product; just remember it's got a particular use case that's not for everyone. Paid Lifetime Subscriber.
Multcloud 回复2023-12-13
Dear Dan, We sincerely apologise for the experience you've had. Your feedback is important to us, and we want to assure you that we are actively addressing the issues mentioned in your review. Our commitment is to continuously improve and elevate the overall user satisfaction. Best regards,
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