要求退款
当我以为自己只购买了一首音乐时,意外地注册了订阅服务,客户服务非常出色。 他们第二天立即处理了退款。
Hello, Thank you for this review. It is such reviews that help us make our Support Service better. Kind regards, Aydar Community manager
MuseScore(musescore.com)在 OK.one 的综合评分为 1.6 分(满分 5 分),基于本站收录的 136 条用户评价,属于爱好与工艺品分类,口碑较差。79% 的评价为 1 星,差评比例偏高;商家回复了 99% 的差评;评价主要围绕价格、退款、产品。数据最后更新于 2026-09-01。
看了1420条评价,大多数评价者对整体体验都不满意。顾客们经常提到,购买单份乐谱会不小心让他们订阅了定期扣费的服务。很多用户表达了深深的沮丧,因为他们很难联系到真人来取消意外扣费或获得应有的退款。 不过,也有部分顾客提到网站提供了庞大的歌曲库和实用的练习工具。还有一些人觉得客服有帮助,指出客服代表在了解情况后最终全额退款了。
本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。当我以为自己只购买了一首音乐时,意外地注册了订阅服务,客户服务非常出色。 他们第二天立即处理了退款。
Hello, Thank you for this review. It is such reviews that help us make our Support Service better. Kind regards, Aydar Community manager
自动给我订阅并收费。当我提出质疑时,我没有得到卖家的回应。
Hello, Thank you for taking the time to share your feedback. We'd be happy to review your account, including your purchase history, subscription status, and any previous communication with our support team. Please contact us at [email protected] using the email associated with your account and include the relevant payment details so we can investigate your case thoroughly and provide further assistance. MuseScore is committed to operating transparently, complying with all applicable laws, and continuously improving both our services and customer support experience. We appreciate the opportunity to assist you. MuseScore Support team ([email protected])
确实很糟糕,掠夺性的订阅模式。 2027 年感恩将被定为非法
Hello, Thank you for taking the time to share your feedback. We appreciate hearing different perspectives about our subscription experience, as they help us continue improving our platform and the way information is presented during the purchasing process. If there is anything specific regarding your account, subscription, or billing that you would like us to review, please contact our support team with the email associated with your account and the relevant payment details so we can investigate and assist you. MuseScore is committed to operating transparently, complying with all applicable laws, and continuously improving both our services and customer support. We value every customer's feedback and appreciate the opportunity to help. MuseScore Support team ([email protected])
撕掉!以 6.99 欧元购买了乐谱。花了 150 多欧元买了一个我从未注册过的高级 abo。 客服态度很差,我的邮件都不回复。 你欠我 150 欧元!你有我的电子邮件联系方式,我给你写了好几次信。我想要回我的钱!
Hi, Thank you for taking the time to leave your review. We'd like the opportunity to review your account, the subscription history, and your previous correspondence with our support team. Please contact us at [email protected] using the email associated with your account and include the relevant payment details so we can investigate your case thoroughly and assist you further. MuseScore operates in accordance with all applicable laws and is committed to treating every customer inquiry fairly while continuously improving our services and support experience. MuseScore Support team ([email protected])
他们按月收费,我无法联系他们,现在我必须更改我的 nank 帐户
Hey, Thank you for sharing your experience. We'd be glad to review your account, your subscription status, and the billing associated with your purchase. Please contact our support team at [email protected] with the email linked to your account and the relevant payment details so we can investigate your case and provide further assistance. MuseScore is committed to operating transparently, complying with all applicable laws, and continuously improving both our platform and customer support. We appreciate the opportunity to help resolve account-related questions. MuseScore Support team ([email protected])
我同意之前的评论,认为这不是一家值得信赖的公司。上周,我花了 1 欧元购买了一首乐谱,今天我的帐户因不需要的三个月订阅而被收取了 46 欧元。这太丢脸了!除非您主动取消,否则您将自动注册为付费订阅,这一点绝对不够明确。此类网站/公司会损害信任,并使信誉良好的网站/公司的处境变得更加困难。
Hello, Thank you for sharing your feedback. We'd be happy to review your purchase, subscription, and account history to ensure all the details are carefully examined. Please contact us at [email protected] with the email associated with your account and the relevant payment information so we can investigate your case and provide any available assistance. MuseScore is committed to operating transparently, honoring all applicable laws, and continually improving both the purchasing experience and customer support. We value feedback that helps us enhance our services. MuseScore Support team ([email protected])
=> 开始免费试用。 => 下载了一张。 => 自动升级到他们的顶级高级订阅。 => 没有收到切换通知。 => 我从未使用过的服务被收取了超过 200 美元的费用。 => 尝试取消,但在他们的网站上找不到取消按钮。 不要使用此服务。
Hi, Thank you for sharing your feedback. We'd be happy to review your account, including your trial, subscription history, billing records, and account settings, to better understand your case. Please contact our support team with the email associated with your account and the relevant payment details so we can investigate everything thoroughly and provide assistance. MuseScore is committed to operating in accordance with all applicable laws while continuously improving both our platform and customer support experience. Your feedback is valuable to us. MuseScore Support team ([email protected])
骗子和小偷。在搜索乐谱时一遍又一遍地浏览他们的网站后,我终于付了钱。巨大的错误。我注册了一个我从未同意的订阅服务,并收取了高达 69.99 欧元的费用,后来他们拒绝退还给我。我目前正在尝试通过 PayPal 取回资金。他们应该被起诉。
Hi, Thank you for leaving your feedback. We'd appreciate the opportunity to review your purchase, subscription status, and any communication you've already had with our support team. Please contact us with the email associated with your account and the relevant payment information so we can carefully investigate your case and provide further assistance. MuseScore always operates in accordance with applicable laws and is committed to maintaining a transparent purchasing experience while continuously improving our platform and customer support. MuseScore Support team ([email protected])
MuseScore 不小心向我收取了 3 个月的高级订阅费,但他们回复并退款的速度之快让我感到惊喜。他们的支持团队非常高效。乐谱也很棒——我已经学了两首了! 🎶
Hello! We appreciate your feedback. It will help us enhance the app and make music composition and learning better for everyone. Kind regards, Aydar Community manager
很难找到如何取消。
Hello! Thank you for your message. Please contact us regarding your subscription so we can review your case and clarify everything for you. Kind regards, Aydar Community manager ([email protected])
使用 musescore 创建乐谱既简单又有益。 伟大的!极其满足。
Hello! Thank you for your feedback! Together we can make MuseScore better and more enjoyable for all musicians. Kind regards, Aydar Community manager
我试图以 1.5 英镑左右的价格购买单曲,但结果却被收取了超过 70 英镑的费用。没有任何迹象表明我要支付如此昂贵的费用——我只想购买一首音乐。 更糟糕的是,我无法让聊天机器人工作,所以我不得不向客户支持发送电子邮件。到目前为止,我还没有收到回复。 我对整个体验感到非常失望,希望这个问题能尽快解决,但目前我当然不能推荐这项服务。
Hey, Thank you for taking the time to leave your review. We'd be glad to review your purchase, account, and any correspondence you've already sent to our support team. Please contact us with the email associated with your account and the relevant payment details so we can investigate your case carefully and provide assistance. MuseScore always operates in accordance with applicable laws and is committed to continuously improving both the purchasing experience and customer support. We appreciate the opportunity to help resolve account-related questions. MuseScore Support team ([email protected])
我忘记了我有一年的订阅,我想退款,所以我向他们的支持团队提出了请求,我得到了非常快速的回复,他们帮助我找到了一个非常合理的解决方案。
Hello, Thank you for this review. It is such reviews that help us make our Costumer Support better. Kind regards, Aydar Community manager
您尝试购买单曲,但在您不知道的情况下会被收取 70 欧元的订阅费用。然后您就无法联系任何人,因为他们的客户支持不存在,并且 PayPal 会以对他们有利的方式解决争议。 70 欧元付诸东流,因为该网站完全不透明,整个系统只是为了窃取您的信息而设计的。请永远不要使用 musescore 谢谢。
你好, 感谢你花时间提供详细反馈。我们很希望能有机会核查你的账户、购买记录、订阅状态,以及关于你案例的任何过往沟通记录。请联系我们的支持团队,提供与你的账户关联的邮箱和相关付款详情,以便我们仔细调查所有情况并提供帮助。 MuseScore 的业务开展遵守所有适用法律法规,并致力于公平处理客户咨询,同时持续改进购买体验和客户服务。 MuseScore 支持团队 ([email protected])
再也不会了。你花 1 美元购买音乐并自动获得订阅,而且很难取消。 他们是骗子。不要买任何东西!
您好, 感谢您留下反馈。我们很乐意查看您的账户,包括您的购买历史和订阅状态,并回答您关于账单的任何问题。如果您需要账户或订阅方面的帮助,请通过您购买时使用的邮箱和相关支付详情联系我们的支持团队,以便我们调查您的案例并提供进一步帮助。 MuseScore致力于透明运营、遵守所有适用法律法规,并持续改进我们的服务和整体用户体验。 MuseScore支持团队 ([email protected])
远离这个网站,我年仅 16 岁的女儿试图一次性购买一些乐谱,但最终得到了订阅,我们曾尝试向他们发送电子邮件,他们不断发送表格以取消,但当我们完成表格时无法提交它们,这绝对是可耻的
您好, 感谢您分享您的经历。我们很乐意查看您女儿的账户、相关购买记录和订阅详情,以便更好地了解情况。如果您在提交取消或退款表单时遇到困难,请直接通过账户邮箱和相关支付信息联系我们的支持团队,以便我们调查您的案例并提供进一步帮助。 MuseScore始终遵守适用法律法规,致力于提供透明的购买体验,同时持续改进我们的支持流程和服务。 MuseScore支持团队 ([email protected])
自动续订订阅。我从未使用过这项服务,也不存在获得退款的情况。您将无法与任何人交谈。不惜一切代价避免使用 MuseScore。买家当心。
您好, 感谢您抽出时间分享您的反馈。我们很乐意查看您的账户,包括您的订阅历史和任何之前的退款请求,以确保您的案例得到全面审查。请通过您账户关联的邮箱和相关支付详情联系我们的支持团队,以便我们进行调查并为您提供进一步帮助。 MuseScore致力于透明运营、遵守所有适用法律法规,并持续改进我们的服务和客户支持体验。我们感谢用户的反馈,因为这帮助我们让平台变得更好。 MuseScore支持团队 ([email protected])
我的经历非常糟糕,我尝试创建帐户时输入了错误的电子邮件地址,因此无法激活我的帐户。我已按照步骤联系支持中心,但情况太糟糕了,聊天机器人已经 3 天没有人回复了!已经 3 天没有人回复支持电子邮件了!
您好, 感谢您抽出时间告诉我们您的经历。我们很乐意帮助您解决账户邮箱和激活问题。如果账户是用错误的邮箱地址创建的,我们的支持团队可以查看详细信息并帮助您更新账户信息。请发送给我们错误的邮箱地址和 intended 邮箱地址,以及关于您请求的任何其他详细信息,以便我们进行调查并尽快帮助您恢复访问。 MuseScore致力于透明运营、遵守所有适用法律法规,并持续改进我们的客户支持和账户管理体验。 MuseScore支持团队 ([email protected])
支持非常人性化,反应很快,谢谢
您好, 感谢您的评价。正是这样的评价帮助我们改进支持服务。 此致问候, Aydar 社区经理
作为一名声乐老师,我一直在寻找声乐乐谱。 MuseScore 有多种可供下载。
您好!我们很高兴您加入MuseScore社区!您的参与帮助我们为各地的音乐家创造更好的体验。 此致问候, Aydar 社区经理
共 136 条符合条件的评价