Your Watch, Your Rules!Upgrade your Apple Watch Ultra with premium luxury watch bands from Nava Bands. Discover the perfect design for timeless style and superior comfort.From sleek titanium designs to suit the Apple Watch Ultra, or a sporty silicone that is breathable and easy to clean for that next outdoor adventure, Nava Bands was developed to make that Apple Watch of yours 10x more exciting, durable, and stylish.
I previously had a Nava band for my last Apple Watch and recently decided to order two more for my Ultra. I was unhappy with the colour of one of them and emailed their customer service team. They responded very quickly and sent me out another band in a different colour I requested. I asked them about sending back the one I no longer needed and they said I could keep it! I dealt with Kaye and Nicole, who were so helpful. Service like this gives me the confidence to buy from them again in future.
I ordered one of the magna loop bands just before Christmas. It came in a timely manner considering the weather conditions at the time. Shortly after we ordered my wife a band but we messed up on our end and ordered the wrong style. I emailed and spoke with Kaye and the team. They worked quickly to get us the right band at no charge, and was even gracious enough to let us keep the band that we ordered incorrectly at no charge as well, which I was able to give to a good friend of mine I work with. Not only are the bands a great product which I would recommend to anyone, their customer service team is kind, responsive and easy to work with. Great product and a great company.
Despite a problem with one of the 4 bracelets I bought, I am very satisfied. Nava bands provides the metal bracelets adjustment tool. And they sent me back a free bracelet to replace the one that had a problem (maybe it was me who had been not very careful when I adjusted it).
My bracelets are great (letter or metal)
The band I purchased for my son’s new Apple Watch was also purchased for him by another family member so the exchange process was easy and timely. My son is very satisfied with the bands functionality and smart appearance.
I ordered a magnetic type watch band and the functionality is great as I have the use of only one arm.
Secondly I ordered the wrong size and naval bands were outstanding to deal with to organise a return and replacement I’d give more stars if I could
I purchased four high-quality bands. When Canada Post was on strike, I contacted customer support, and my order was stuck in transit. They sent me a replacement order and left the first one for me.
Excellent customer service!!
There are many options for Apple Watch bands but I liked one of Nava Brands bands so I ordered it online. Unfortunately when I received it the band was not as thick as I was expecting so I emailed customer service about a return. They asked if I wanted to exchange for a different thicker band instead so I looked and found another Nava band that I liked. The customer service rep shipped me the new band and said I could keep the old one as well.
Great products, great customer service, great company!!
Band is solid quality, I had a slight defect issue and contacted customer support. They immediately replaced the band free of charge. Very happy with their customer service. Would order again.
Great quality bands, shipping took a bit long (3 weeks) to Denmark and tracking number didn’t work. But support replied within 24 hours so all good. 5 stars when shipment is faster :)
Outstanding customer service
I have ordered from Nava bands several time and have always been pleased with the quality of the products. On my most recent order there was a small difference in the size of one product I ordered vs what I received. I reached out to the team who immediately corrected the problem with excellent customer service. Will continue to buy from NAVA bands!
worst customer service avoid at all costs
do not buy you will be lucky to get your order within a month ships out from china
and if it takes longer they will not adhere to there 30 day refund policy.
Bands extremely poor quality must cost them 1 dollar to make in china and you will pay over 30 dollars. DO Not BUY!
liars and scam artists! reply is also a lie they did not ship replacement!
navabands.com 回复2024-11-11
Hello Leo,
I'm truly sorry to hear about your experience, and I appreciate your feedback. I understand how frustrating shipping delays and quality concerns can be, and it's important for us to address them. Before the 30-day window closed, we had already processed a reshipment to ensure your parcel reached you. While we don’t have direct control over the courier's delivery times, we work hard to resolve any issues that arise.
Replacement tracking: https://t.17track.net/en#nums=9400111899561455700108
Also, we have been in the industry for over 4 years now, we always value our truthfulness when it comes to handling replacement. You can see it in every 4-5 star reviews that we have.
We take your concerns seriously and are committed to finding a solution that leaves you satisfied. If there’s anything more I can do or if you have additional questions, please let me know—I’m here to help!
Great experience with customer support, made of kind and helpful people. I bought three band (titanium and magnetic loop) and they are good quality products. I'm satisfied with this brand.
I ordered 2 watch bands for Apple Watches. The tracking was very bad, said it was waiting for pickup from usps for weeks. Because of the delay, the bands came while we were gone for a month and wouldn’t be home until after the 30 day return was past. I was in contact with Kaye and she said because of the delay, we could return or exchange after the 30 day return policy. When we got home, I tried the bands and they were of excellent quality and fit perfectly. I’m very pleased with the bands and couldn’t have asked for better customer service. The only issue was the delay in delivery and the inability to track. If you are aware of the tracking problem and delay in delivery, I would highly recommend this company.
Great selection of bands and design! Great customer support. Professional and quick to respond. I had a problem with the locking mechanism of the magna link that i received and got a replacement right away!
Seure
Apexloops
Eskiin
Bioma.Health
Babybub 
SAGUARO
Bakers Bands Limited
Qwertee