Your Watch, Your Rules!Upgrade your Apple Watch Ultra with premium luxury watch bands from Nava Bands. Discover the perfect design for timeless style and superior comfort.From sleek titanium designs to suit the Apple Watch Ultra, or a sporty silicone that is breathable and easy to clean for that next outdoor adventure, Nava Bands was developed to make that Apple Watch of yours 10x more exciting, durable, and stylish.
Written by the business, not verified by us.navabands.com (navabands.com) has a 3.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 70% rate it 4 stars or higher while 26% give 1 star; The business has replied to 10% of negative reviews; 31 of them were added in the last 12 months. Last updated 2026-10-24.
I would give zero stars, but that is not an option. Ordered on 9/28, as of 10/22 no product and no shipping confirmation. Contacted them to cancel the order and they said they would only refund if product is damaged. How about if you never receive the product?
I received the wrong colour item. When I tried to return it no reply. escalated with PayPal, and they said they would refund me if I paid for international priority shippin. Avoid this company; these are very overpriced cheap bands.
It's been 30 days and still no confirmation that my order has been shipped out. Reached out to them using contact function on their website, and radio silence. Will be disputing the charge on my credit card. Absolute scam.
Be aware that you’ll be shipped your band from out of the country and will be waiting up to a few weeks to get it. Tracking makes it appear like the item is in the US, but they’ve just pre-generated the shipping label. I can’t be sure, but these appear to be drop shipped. I was trying to find something more premium than what’s available on Amazon, but this doesn’t seem to be it.
Just crap china stuff! Mailed items back never received refund! Stay away from this scammer
I ordered 3 bands from them back in April 2026. Today is July 22, 2026 still have not received the bands and they refuse to refund me. Keep telling me items are shipped when the tracking link shows “USPS Awaiting Item Shipping Label Created” I asked for a refund in June based off their own website that says if you don’t receive your items by 30 days we will refund. Still refused to refund. Had to submit a chargeback with my bank. Would not recommend!
Return policy says if dissatisfied…email from them says only for damaged or wrong item.
Thieves! It’s been several months, and I still haven’t received my package or a refund. They also don’t respond to emails or messages on Messenger. Avoid them.
In the case of a customer complaint, you just reply with a crappy template message, and refer to an alleged change of ownership, which is why you can't see previous transactions, which you detailed in the two previous sentences! What you're doing is a real scam, even the Chinese are more correct than you! No one should buy from you, the products are crap, and the customer service sends a template text! What a disgusting company! 2 times I received exactly the same reply: "Thank you for taking the time to share your concerns, and we sincerely appreciate your detailed explanation. We fully understand your frustration regarding the issue and the expectations you have as a customer who purchased the product under the Nava Bands brand. However, while we would like to assist further, we regret to inform you that we are unable to accommodate your request. Your purchase was made under the previous ownership of the store, prior to our acquisition in January 2026. As a result, we do not have access to the transaction records required to properly review or process your case. We sincerely apologize for any inconvenience this may cause and appreciate your understanding in this matter. Best Regards, Marianne Nava Bands Support Team"
Terrible quality and worse customer service. One of the watch bands they sent was the wrong color. Another one they sent fell apart within weeks. I contacted the company within the 14 day return policy (which they did not make easy to find out how to contact them) and they did not respond until after that window. They then requested that I send photos, and after I did, they said it was after the 14 day window so they would not accept any returns nor replace the wrong watch band. Their website was also down for a period of time. DO NOT BUY. TERRIBLE COMPANY, BAD QUALITY, WORSE CUSTOMER SERVICE.
I ordered four watch bands. They never shipped. I have contacted support email over 10+ times with no response. No refund; no replacement of order. I cannot get anyone at this company to respond
Bought two bands in February. It’s May and I still haven’t received them. I send 3-4 emails to couple of messages on instagram but no response at all. I think I’ve been scammed big time. Shame!!
I ordered a band that was faulty. It kept popping open and I was worried I would lose a $1000 watch. I advised Nava Bands by email and they continuously ignore my correspondence. Disgusting customer service, actually non existent. I would not buy from them!!
So I ordered two Nava Bands I have multiple other Nava Bands that I’ve been very happy with and even with them not fitting. They were very kind and nice to exchange them for other bands, but this time the bands that I bought are the right size for the watch, my wrist is just so small that they literally go all the way around. Velcro goes all the way around the top of my watch. So how am I supposed to be able to use something like that very dissatisfied Customer Service it’s hard to get a hold of somebody. They don’t have a Customer Service Number so it’s very poor customer service if you want to satisfied, happy customer then you would help them out. I’ve also referred multiple friends of mine out to them, and this is what I get back. No GOOD don’t buy never again. hopefully they’ll get back to me and maybe help me out. All I wanted to do is exchange them for two different ones and return the other ones. if I could give it zero stars, I would.
I placed order #549451 and paid $119. I never received the package. The shipment was handled by Gofo, who claims the parcel was delivered. The only “proof” provided is a photo of the courier holding the package outside my building. That is NOT proof of delivery to me. I never received the package in hand. If the parcel was left unattended outside the building without my authorization, that is completely unacceptable and highly irresponsible. Leaving a $119 package outside and calling it “delivered” does not transfer responsibility to the customer. I have contacted Nava Bands multiple times and received no response. Zero accountability. Zero customer support. I paid for a product I never received, and instead of solving the issue, they are hiding behind a courier photo. Extremely disappointed. Until this is resolved with a proper refund, I cannot recommend this company.
Not a legitimate business, a drop shipper selling cheap products at a mark up. There is no customer service at all, my order was lost in the mail and they haven't responded to one of my messages across e-mail, facebook, instagram in a month. They've now blocked my email address. After investigating I found all of their products for less than half the price on Amazon.
Purchased a couple of bands, both turned up after some time, one was fine, the other turned up damaged. Emailed customer service, finally got a response one week later, followed up a week later and all my emails now bounce back. My advice is to stay away.
Ordered a silver watch strap but they sent me black, tried to contact them via the customer service email but that bounces back constantly, tried to contact them via Instagram but got no reply. I’ve now had to lodge a dispute with my credit card company to try and get a refund
Customers service email doesn’t work it bounces back. 8 hour window for a refund. Couldn’t actually get in touch even after sending an email within the 8 hour window. Buyer beware.
Durable and comfortable. Strong claps that stays together.
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