Hello Robert,
We are sorry you are having trouble, but more information is needed. When you say you bought our software, we need more specifics. Did you purchase an old scanner with software from a 3rd party or online? Neat hasn't sold scanners with corresponding software since around 2017. We would love to get to the bottom of this for you as quickly as possible. Please copy this link and paste it in a browser to submit more details so we can contact you ASAP https://support.neat.com/customerservice/contact-support-team
4/4/2025 - Robert, we've been looking for new cases from you since Mar 21, 2025 when we first messaged you here, but have not found one. Please share the case number you were provided when you opened a case so we can locate your case and help you.
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Lin Pruett · 写过 3 条评价 · 体验于 2025-02-16 ·
★★★★★
这家公司收费多少？
The Neat Company 回复2025-02-18
Hi Lin,
You can view our prices here: https://www.neat.com/pricing
You can also fill out this form so we can call or email you directly. See here: https://support.neat.com/customerservice/contact-support-team
L
Lennox · 写过 1 条评价 · 体验于 2024-02-08 ·
★★★★★
可靠的
可靠的。使用了两次，两次都一致。
The Neat Company 回复2024-07-29
The Neat Company thanks you for leaving a 5-star review!
X
Xenophon · 写过 1 条评价 · 体验于 2023-12-07 ·
★★★★★
交互作用
交互作用。工作人员很友好，但并不虚伪。让这个过程充满乐趣。
The Neat Company 回复2024-07-24
Thanks so much for the 5-star review! We appreciate you choosing Neat!
Lisa 非常擅长将我的旧文件传输到整洁的云，并且当我不理解某些项目时非常耐心......而且我听了一些 Zoom 聊天并且非常有帮助......我实际上已经使用 Neat 20 多年了，现在正在过渡到他们的新软件。
The Neat Company 回复2024-02-05
Thanks for leaving a 5-star review for Liza! Glad you had a smooth migration. We will continue adding new content to our webinars page and it can be found here: https://www.neat.com/webinars
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customer · 写过 1 条评价 · 已认证 · 体验于 2024-01-31 ·
★★★★★
加布里埃尔快速有效地修复了……
加布里埃尔在确定连接正确后快速有效地解决了我的问题。
The Neat Company 回复2024-01-31
So nice to hear Gabriel was quick and efficient in helping you with your Neat Scan Utility concerns. Thanks for choosing Neat!
Thanks for leaving such a great review for Liza! We appreciate you having been a Neat customer since 2014!
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Michael · 写过 1 条评价 · 已认证 · 体验于 2024-01-15 ·
★★★★★
丽莎很棒。
The Neat Company 回复2024-01-16
The Neat Company thanks you for leaving a 5-star review for Liza! Looks like she was able to get your items processed quickly once she was aware of the situation.
The Neat Company thanks you for leaving a 5-star review! We appreciate you being a Neat customer since 2008. So glad to know that Liza provided the help you needed!
