The Neat Company（neat.com）在 OK.one 的综合评分为 4.7 分（满分 5 分），基于本站收录的 101 条用户评价，属于电子与科技分类，口碑优秀。好评高度一致，92% 的评价为 4 星及以上；商家回复了 100% 的差评。数据最后更新于 2026-08-10。
内容非常丰富，非常值得花时间，如果没有这次培训，我会完全迷失方向， 很难按计划进行
The Neat Company thanks you for leaving a review! Glad you decided to get back into Neat using 1-on-1 training with a Neat Expert. You can also check out our webinar series which is great for beginners or those looking to refresh their skills: https://www.neat.com/webinars
我得到了客户应有的关注程度。我正在考虑从 NeatVault 转换回 Neat Year（在停止 Neat Web 体验一年后），但不确定这是否是正确的做法。 丽莎听了我的话，并让我相信我会从转变中受益。此外，她还给了我价格优惠和按比例退款的 NeatVault，我很高兴地接受了。 我现在快乐多了:)
Welcome back, so glad you decided to upgrade your subscription! We are happy to have you as a Neat customer since 2012!
我必须说我的问题花了好几次会议才解决，但帮助我的技术有乔布斯的耐心。 我一直搞乱下载，但她一直与我联系并确保我的问题得到解决。 向她致敬。
Thank you for leaving a 5-star review for Dolly! Looks like she was able to successfully migrate thousands of your files to the Neat Cloud. Well done, Dolly!
丽莎很棒，但需要更容易联系支持人员
The Neat Company thanks you for the 5-star review! Support is provided for active Neat subscribers. Looks like you just signed up for the Neat Cloud. Welcome! To easily contact support from within the Neat web app, click Help & Support, at the bottom left of your screen. From there, you can opt to chat with us or schedule an appointment for tech support or training.
我参加过一次培训网络研讨会，记得一种复制文件夹的方法，但无法回忆起该过程。这次电话会议是为了恢复该技术并使用它，为明年的申请做准备。 代理人非常乐于助人，并带我找到了解决方案。
Thank you for the 5-star review! You can see all of our webinars here: https://www.neat.com/webinars
Neat support tec Liza 案例 #00516143 非常理解我的问题。 Liza 高效且及时地解决了我使用 Neat Utility 驱动程序的问题。
Thank you for leaving a 5-star review for Liza! So good to know you had a great experience. We are thrilled to have had you as a Neat customer since 2015!
丽莎代表，非常有帮助。这是一个惊喜，因为我之前在 Neat 支持方面的大部分经历都不是很好。
The Neat Company thanks you for leaving a 5-star review! So glad to know you had a great experience with Liza! Thank you for being a Neat customer for more than 10 years!
我需要帮助在我的主页上获取这个简洁软件的图标。感谢 Lisa C. 的帮助，我们在创纪录的时间内完成了这项工作。谢谢。 NEAT 确实需要为那些只跟踪税收收入的人制作一个更简单/更便宜的版本。
The Neat Company thanks you for leaving a 5-star review for Liza! We appreciate your feedback, and we thank you for being a Neat customer since 2015!
丽莎的客户服务很棒。一般来说，订阅很贵，我不喜欢我不能批量下载pdf，而且我对我的数据在你的服务器而不是我的电脑上感到不舒服。也就是说，我还没有找到替代方案。如果我可以指定“常用”文件夹，并且打开的树保持打开状态，以减少导入多个文档时的点击次数，那就太好了。
The Neat Company thanks you for leaving a 5-star review! So glad you have a great interaction with Liza. We appreciate your feedback and your suggestions on the frequently used folder designation and open trees.
代理人很有耐心，在你收到之前一直陪着你，没有任何问题。他知识渊博，我们成功地完成了任务。:)
Thank you for leaving such a great review for your Neat Expert, Steven! So nice to have you as a Neat customer since 2013!
我一个。仍然无法编辑/归档我昨天扫描的记录。我确实通过聊天获得了一些信息，但问题尚未解决。
Hello! Thanks for letting us know you are still having an issue. A Neat Expert will contact you today to continue working with you. We appreciate your patience.
过去两次，当我尝试编辑和归档项目时，我扫描了项目，但屏幕是空白的<在此之前一切都运行良好。自从记录保存在您自己的计算机上以来，我已经使用 NEAT Force 多年，这是我最喜欢的版本。它总是有效。
Thank you for leaving feedback. We are sorry you experienced issues viewing your items in Neat. Looks like you were able to get the help you needed by communicating with us via chat earlier today. We apologize for the inconvenience to you, and we thank you for choosing Neat!
非常令人愉快和乐于助人。以简单的细节进行解释，因此很容易遵循说明。
Thank you for choosing Neat! We truly appreciate the 5-star review!
在那里工作的人都很棒。 知识渊博、有礼貌、乐于助人、有礼貌，希望提供优质的客户服务并邀请您回电。
The Neat Company thanks you for leaving a 5-star review! Our aim is to provide stellar customer service for an optimal product! Thank you for choosing Neat!
Liza 出色地完成了将所有数据从已退役的 Neat 应用程序转移到新应用程序的工作。虽然花了一段时间，但是，她做到了。 谢谢丽莎！
The Neat Company thanks you for leaving a review for Liza! So glad to have you as a Neat customer since 2014. Way to go, Liza!
优秀的交货。我期待听到更多的网络研讨会。她非常耐心并且信息丰富。
Thank you for joining our webinar! We appreciate you being a Neat customer since 2015!
The Neat Company thanks for leaving a 5-star review for Liza! Thank you for choosing Neat! Way to go, Liza!
我与 LizA 进行了建设性的互动，她指导我下载 Neat 文件柜。我认为，如果在当前的网络系统中，有一种简单的方法可以将 Neat 中存储的数据移植到计算机或其他不需要年度订阅的存储设备上，那么该产品会更好。当公司处于活跃状态时，Neat 很有用，但除了使用不受支持的遗留软件之外，还需要有一个可用的解决方案来帮助在企业关闭后进行强制存储。
We are glad you had a solid interaction with Liza! We appreciate your feedback on Neat and we thank you for being a customer since 2012!
我今天与丽莎聊天，解决了查看图像时遇到的问题。她向我提供了修复它的说明，非常快速且简单。我还请她向我展示如何清理我的一些图像，她已经准备好了相关说明。这是一次很棒的经历！
The Neat Company thanks you for leaving a 5-star review for Liza! Happy to hear you are now able to view your images and can perform bulk editing successfully!
我的任何文件夹中都出现没有文档显示的问题。我联系了客户服务，并在指导下完成了清除缓存的过程（这在 NEAT 完成更新后导致了问题，但没有通知用户所造成的问题）。
Rick, so sorry for the inconvenience to you! Glad we were able to help you resolve this. We posted this issue on our site along with the fix, some time ago, as it had not been a widely reported issue. Please see here: https://support.neat.com/private-articles/neat-status
共 101 条符合条件的评价