NewSmile

Thank you for your review!

Hi Denise, Thank you for your kind feedback. We’re glad we were able to help and answer all your questions. If you need anything else, feel free to reach out anytime.

Hi there, Thank you for your kind words! We're glad we could answer your questions and provide a great experience. We truly appreciate your feedback and are always here if you need anything else.

Hi Rowan, Thank you for the wonderful feedback! We're thrilled to hear Raych provided such a positive experience. We'll be sure to share your kind words—5s across the board and an A++ truly mean a lot to us!

Hi Jamie, Thank you for your kind words! We're so glad Raych could help and make your onboarding smooth. We really appreciate your feedback!

Hi Tracie, We're very sorry to hear about your experience and understand your frustration. This is not the level of service we strive to provide. Please keep an eye out for a reach-out from one of our team members, who will connect with you directly to review your concerns and work toward a resolution.

Hi Samar, Thank you for your kind words! I'm glad Marion was able to assist and provide the information you needed. We appreciate your feedback.

Hi Monica, Thank you for your kind words. We truly appreciate the feedback, and we are glad we could help resolve your concerns efficiently. We are always here to support whenever you need assistance.

Hi Binahi, Thank you for your kind feedback! We're glad Sofia was able to guide you through the process. We'll be sure to pass along your comments and hope your impressions turn out great!

Hi Terese, Thank you so much for your kind words! We’re very happy to hear Marion was helpful and supportive throughout your experience.

Hi Arpan, Thank you for your kind feedback! We truly appreciate your words and are glad to hear you had a positive experience with our team.

Hi Jeff, Thank you for your feedback! We’re glad we could accommodate your request and that you had a great customer service experience.

Hi Val, We’re very sorry to hear about your experience. We’ve sent a request for more information so we can review your account further and reach out to you as soon as possible.

Hi Karina, Thank you so much for your kind words and support! We’re very happy to hear you’ve had a wonderful experience so far. We’ll be sure to share your feedback with Joanna, and we’re excited for you to receive your aligners soon!

Hi Fran, Thank you so much for your kind feedback! We’re glad to hear Raych was able to assist you clearly and helpfully throughout the process. We truly appreciate your support!

Hi Anni-Mac, We’re very sorry to hear about your experience. We have sent a request for more information so we can locate your account and properly look into this matter. Once identified, our team will reach out to you directly to assist and provide an update.

Hi there, Thank you so much for your kind feedback! We’re very glad to hear the issue was clearly explained and that the follow-up communication was helpful and accurate. We truly appreciate your patience and are happy we could provide a clear plan of action for you.

Hi Brandon, Thank you for your kind feedback. We’re glad to hear JM was able to assist you and that you had a positive experience. We truly appreciate your recommendation to friends and family.

Hi Huide, We’re sorry to hear about your experience. Kindly keep an eye out for a call from one of our team members so we can discuss your account issue directly with you.

Hi Heidi, Thank you for your kind feedback! We’re glad you had a great experience and appreciate your recommendation.