Thank you for reaching out. Please contact our friendly Customer Service team online, by email at [email protected], or by phone at 1-833-ASK-NJOY for assistance or to provide feedback.
Thank you for reaching out. Please contact our friendly Customer Service team online, by email at [email protected], or by phone at 1-833-ASK-NJOY for assistance or to provide feedback.
我已经使用 njoy 几年了,但现在我使用的每个 pod 都在泄漏。现在我发现这是一个持续存在的问题,变得非常昂贵并且非常恼火。请解决这个问题
NJOY 回复2022-12-11
Thank you for reaching out. Please contact our friendly Customer Service team online, by email at [email protected], or by phone at 1-833-ASK-NJOY for assistance or to provide feedback.
Thank you for reaching out. Please contact our friendly Customer Service team online, by email at [email protected], or by phone at 1-833-ASK-NJOY for assistance or to provide feedback.
We’re sorry to hear about your experience. We ask people to contact our customer service team directly so we can get additional information, including the specific products at issue and where they were purchased. Unfortunately, we’re only able to refund products when they’re returned to us. Additional information about our 30-Day 100% Satisfaction Guarantee is available here https://njoy.com/us/limited-warranty/ .
我从 2019 年开始使用这个产品,一开始,它们很棒!随着时间的推移,我注意到薄荷醇荚的薄荷味越来越少,而更多的是烧焦的烟草味。然后最近我买的大多数豆荚都泄漏了,我注意到这一点已经快一年了。以前是时不时地有一个 Pod,现在是每 19/20 个 Pod 就会泄漏一次。我和我的丈夫每 2-3 天购买一包,但在看到所有这些评论后,我们很高兴地说我们将改用其他东西。质量下降了,请把钱花在除了这些以外的任何东西上。
NJOY 回复2022-12-06
Thank you for reaching out. Please contact our friendly Customer Service team online, by email at [email protected], or by phone at 1-833-ASK-NJOY for assistance or to provide feedback.
Thank you for reaching out. Please contact our friendly Customer Service team online, by email at [email protected], or by phone at 1-833-ASK-NJOY for assistance or to provide feedback.
Thank you for reaching out. Please contact our friendly Customer Service team online, by email at [email protected], or by phone at 1-833-ASK-NJOY for assistance or to provide feedback.
Thank you for contacting NJOY via TrustPilot. Following up on the email we sent earlier, your refund was processed on December 1. If you didn’t receive it or if you have any further questions, please contact our customer service team at 1-833-ASK-NJOY or via email at [email protected].
Thank you for reaching out. Please contact our friendly Customer Service team online, by email at [email protected], or by phone at 1-833-ASK-NJOY for assistance or to provide feedback.
Thank you for reaching out. Please contact our friendly Customer Service team online, by email at [email protected], or by phone at 1-833-ASK-NJOY for assistance or to provide feedback.
Thank you for reaching out. Please contact our friendly Customer Service team online, by email at [email protected], or by phone at 1-833-ASK-NJOY for assistance or to provide feedback.
Thank you for reaching out. Please contact our friendly Customer Service team online, by email at [email protected], or by phone at 1-833-ASK-NJOY for assistance or to provide feedback.
Thank you for reaching out. Please contact our friendly Customer Service team online, by email at [email protected], or by phone at 1-833-ASK-NJOY for assistance or to provide feedback.
Thank you for reaching out. Please contact our friendly Customer Service team online, by email at [email protected], or by phone at 1-833-ASK-NJOY for assistance or to provide feedback.
Thank you for reaching out. Please contact our friendly Customer Service team online, by email at [email protected], or by phone at 1-833-ASK-NJOY for assistance or to provide feedback.
Thank you for reaching out. Please contact our friendly Customer Service team online, by email at [email protected], or by phone at 1-833-ASK-NJOY for assistance or to provide feedback.
We’re sorry to hear about your experience. NJOY asks for information such as the product at issue and place of purchase, and that information is shared with our Quality team. If you’re dissatisfied with a product, we’re happy to provide a pre-paid shipping label so you can return the product, with proof of purchase, for a full refund. Additional information about our 30-day 100% satisfaction guarantee is available at https://njoy.com/us/limited-warranty/. If you would like further assistance, please don’t hesitate to contact our customer service team at [email protected] or 833-ASK-NJOY (833-275-6569).
我一直从 kg local 711 或我当地的 Love's 商店购买豆荚,在过去的 4 个月里,我经历过豆荚泄漏,最糟糕的是他们用来清除的烧焦的油,现在我得到的只是深棕色液体,你们真的是在欺骗人们吗?吸盘
NJOY 回复2022-10-20
Thank you for reaching out. Please contact our friendly Customer Service team online, by email at [email protected], or by phone at 1-833-ASK-NJOY for assistance or to provide feedback.