NJOY offers a variety of e-cigs and vaping products to help adult smokers make the switch. Save now with Auto-Ship.
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Is NJOY legit?
NJOY (njoy.com) has a 1.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is poor. 75% of reviews are 1 star, a relatively high share; The business has replied to 65% of negative reviews; 13 of them were added in the last 12 months. Last updated 2026-08-11.
Have been using product for several years, was great at first but now along with thousands of other reviews, the quality is awful. My problem is not only with the pods leaking or not working at all, the devices also don't work. The devices I have bought recently have failed to even be able to draw after a brand new pod. At 17$ for device and 18$ for two pods. I'm very disappointed with the horrible quality of their products. Time for all NJOY users to stop buying their products, cause they are not fixing the problem, they just keep taking our money. They make millions off us users who hope that maybe we might get a product that works, not gonna happen, too many bad reviews and looks like no remedy to the problem any time soon. So stop wasting your money!! STOP trying to hope for any resolution. If there was an answer to the problem they would be open to giving the consumer some kind of answers that they are working to remedy the problem. Not gonna happen as long as we keep buying their product. I'm switching to a brand that works every time and doesn't waste my money or time trying to return to place I bought them from, cause they won't reimburse your money, not their problem they say, contact the company. Don't waste your time, you'll just get the run around. So lets all come together and stop being their money makers and find some reputable company that backs their product.
I bought 5 njoy daily menthol ecig devices because it was my only option at the time due to being kinda stranded and between major towns. I quit smoking cigarettes 15 years ago and legitimately almost bought a pack of cigarettes instead of the njoys because of past experiences with their devices and it seems in the time I had my first njoy (the ones that looked like a cigarette) and the time I bought these devices nothing has changed in terms of quality control.
Two out of the five lasted less than 5 minutes straight out of the package, and one of the other three tasted burnt. The final two lasted a day, by that I mean both of them lasted the day and nothing more.
So out of 5 dailies, I had two of them barely even close to being worth it.
These things are 10 or so bucks a pop. I could’ve bought a pack and spent the same amount and at least had a couple days worth of smokes.
I don’t know how this company survives unless it’s because of people like me who didnt or don’t have better options.
I’m really only on my first disposable rich tobacco e- cigarette. I am trying to quit smoking cigarettes, I really like this product I get a consistent drag every time so far it tastes good and I like the throat hit. There are supposed to be around 400 drags depending on the strength of your hit. Seeing this is my first one I can’t say how long it will last, but I really like it so far. I will be back with another review after a week or so.
I’ve been using these since before they were a thing. One by one each store is getting the batches that taste like chemicals. I’m glad to know it’s not just me. I’ve been trying different stores thinking it was a bad batch but nope. I’ll find a place then in a couple of weeks or so they’ll have the same terrible smell and taste as the others. I saw someone said they changed to Vuse. Guess I’ll try that.
I'enjoy these 6% disposables,but there is No way u get as many puffs as they claim, lately I'm lucky to get 30 puffs.unexceptail for $9.00 each.So I'd say this co.is trying to deceive there customers
There's no way there is 30,000 puffs mine only lasted 9days I maybe puff on it maybe 25-40 puffs a day it's zero nicotine paid almost 32 dollars for it.Ive bought 2 in 1 month that's ridiculous.Why say there's 30,000 puffs that's misleading.Very disatisfied!!!!!
Pods now started leaking . Almost every pack at qt was leaking inside the package without it even being opened . They refused to replace them because I had already returned the defective pods to the qt
Let me help you out. Your products are trash. Your daily njoy claimed 300 puffs and lasted 20. Your pods now done 3/4 worked and that is being generous. Straight up your trash. I could not be happier your gone. The best gift to me would be you dissappearing all together from the market.
Njoy needs to come back, Juul sucks they don't even sale classic tobacco there puduct is not good at all plus thier pods don't last but day, as for Njoy thier product is good thier pods last for about 3-4 days. I hope they come back on the market I love the classic tobacco and the 2.4% nicotine pods.
I wish I could not give 1 star to NJOY, LLC under the company Altria. NJOY is no longer allowed to sale their pods, only what they had in stock until sold out. I purchased 4 boxes, all out of same batch. I Mailed 3 full pods in to get a refund. I mailed July 9, 2025. They do not want to give me the $35.61. If a company sales a product, then they need to honor their product. They are fighting in count to sale NJOY again. I feel we should boycott NJOY and Altria cause they do not care about their customers. Let's hope they loose in court. There are other companies that would welcome my business. Boycott NJOY-Altria.
I decided to try njoy yesterday as a means to an end. I found it to be completely horrible. Everything about it sucks!! The taste, the fact that it burns and it hits way to harsh. I choke every time I take a puff. I will never buy this product ever again. I wish I could get my money back but that will never happen. I don't recommend anyone else to buy this crap either. The funny thing is I have my own device and I normally use that with Coastal Clouds vape juice and it doesn't bother me.
I like the Njoy daily, except that they don't make them rechargeable, and the fact that they cost more than a pack of cigarettes, which makes me think I should just stick with real cigarettes. Saving money was a big reason why I quit! PLEASE make these same ones rechargeable. These were my only complaints until yesterday; I bought a new one, opened it, and it had no mouth piece! I could see down in it, so obviously it was unsmokable, as I would probably end up drinking the liquid. I was going to send pictures to the Njoy email, but there wasn't one available, only a phone number. I would like my money back, or a replacement for that one please!
HORRIBLE!!!
Bought njoy disposable.
They're disposable alright, open package, take a puff and throw your cash in the trash. Got 2-3 drags off it then quit working, started leaking, accidentally drank some nasty juice.
Worst, cheapest made, piece of junk I ever tried.
I will buy ANY other brand before I waste money on one of these again. JUNK
Ace pods, spend $15 for a package of 2. Only one that doesn't leak the fluid, throw the other one away! This has been a long time issue that has never been fixed! And try going to their website, easier to access a Federal Government site! The canned response from Njoy is a LIE!!
So tired of spending hard earned cash for dud pods that don’t work — Ive decided to quit vaping altogether. That way I can forget about your shitty product.
You would think that after being taken over by a bigger company that the quality issues addressed here would have been corrected! WRONG!! Same leaking JUNK for the past few years! Don't give me that canned response as others got, it's useless!!
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