Novakid

Hello Cheers! Thank you for your question. At Novakid, all hiring decisions are based on our recruitment requirements, legal considerations, and business needs in the regions where we operate, rather than on nationality alone. We regularly review our recruitment processes to ensure they are fair, transparent, and consistent. Thank you for your interest in teaching with Novakid, and we wish you all the best in your career. Best regards, Elizabeth R., Director of Novakid Global.

Hello! Thank you for sharing your feedback. We're sorry that the recruitment process did not meet your expectations. We understand that different educators may have different views on assessment methods and hiring practices. Our team has already been in contact with you to provide additional clarification. While we recognize your concerns, our recruitment approach is designed to assess skills relevant to the teaching environment at Novakid and is applied consistently to all candidates. We appreciate the time and effort you invested in the application process and wish you success in your future teaching endeavors. Best regards, Elizabeth R., Director of Novakid Global.

Hello Khalifa Ahmed! Thanks for your message 😊 It looks like this might have been sent by mistake or got mixed up. If you meant to share feedback about your experience with Novakid, we’d be happy to hear more. Feel free to tell us anytime! Best regards, Elizabeth R., Director of Novakid Global.

Hello Tunde Panczel! We’re truly sorry to receive such feedback. It’s upsetting to hear that technical issues stopped you from registering properly. Our team has already reached out to help you schedule your free lesson, and we've passed your complaint on to our developers. Now we’re working on fixing this. Please accept our sincere apologies. We're confident that once you experience our lessons, you’ll enjoy them! Best regards, Elizabeth R., Director of Novakid Global.

Hello Rafal! Thank you so much for your kind words about our learning system and teachers. We’re really happy to hear your kids have made great progress with us over the years! This is the aim we strive for. We’re sorry to hear that you’ve decided to stop your subscription. Regarding the automatic renewal, please know that it can always be cancelled manually in your account settings. As for logging in, enabling a password makes it possible for your kids to log in on their own more easily. We’ve passed your feedback on the calendar, reminders, and discount codes to our product team. Thank you for sharing it with us. Best regards, Elizabeth R., Director of Novakid Global.

Hello Rafi Camhi! We’re truly sorry to hear that this was your impression of Novakid. That’s definitely not the experience we want our families to have 😟 We’ve already requested your email via Trustpilot so we can locate your account and properly look into what happened. Once you provide it, we’ll review your lessons and teachers to make sure everything met our high standards. Regarding the subscription, if you intended to stop it and charges continued, we’ll treat this with care and resolve it in your favor. We’re here to help and want to make things right! Waiting for your answer! Best regards, Elizabeth R., Director of Novakid Global.

Hello! Thank you for sharing your thoughts. We’re sorry to hear that your experience with our application process didn’t meet your expectations. Every application is reviewed with care, and we always aim to respond in a timely and respectful manner. While we understand your disappointment, we can assure you that all communication was handled with professionalism and kindness. We truly wish you all the best in your future endeavors. Best regards, Elizabeth R., Director of Novakid Global.