We greatly respect teacher Em for her…
We greatly respect teacher Em for her professionalism, responsiveness, and involvement. The learning results are excellent.
About Novakid
Data updated- Website
- novakidschool.com
- Category
- Education & Training
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 24 reviews
- Replies to negative
- 100% (12/12)
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Is Novakid legit?
Novakid (novakidschool.com) has a 3.9 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Education & Training and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; 24 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Improvement recommendations
The teachers are skillful, cheerful and supportive, and the overall program is well designed and engaging, but there are two potential improvement areas regarding the curriculum. 1. The curriculum lacks the element of teaching kids the basic ways to interact with teachers - like how to respond to "say ---", or how the kids should know when the teacher is asking questions. I taught my daughter the basics but it requires quite a bit of effort, and it feels there should be a more systematic approach to it. 2. The free offer for the group speaking lesson was helpful and I had my daughter try it out. She enjoyed it, but the content was way too advanced for her current level. The kids should be matched to peers at similar levels, or there should be some sort of guidance on what the conversation of that day will involve. There was no information in advance this time, and I was unable to get my kid prepared at all.
Lessons at NovaKid are wonderful!
Lessons at NovaKid are wonderful! You learn English by a very different method. With a lot of fun. The environment is nice and not stressfull. Come to NovaKid and learn languages!
Why don't you hire Nigerians who are…
Why don't you hire Nigerians who are also brilliant and native speakers? why reject them?
Reply from Novakid2026-07-08
Hello Cheers! Thank you for your question. At Novakid, all hiring decisions are based on our recruitment requirements, legal considerations, and business needs in the regions where we operate, rather than on nationality alone. We regularly review our recruitment processes to ensure they are fair, transparent, and consistent. Thank you for your interest in teaching with Novakid, and we wish you all the best in your career. Best regards, Elizabeth R., Director of Novakid Global.
The best partner we worked with
We've had the pleasure of working with this team and have been consistently impressed by their professionalism, innovation, and commitment to delivering value in the education technology sector. Their team is highly collaborative, responsive, and focused on creating solutions that genuinely improve their customers' learning experience. Throughout our partnership, we've seen a strong dedication to quality, continuous improvement, and customer success. It's always refreshing to work with an organization that combines technological innovation with a clear vision for making education more accessible and effective. We look forward to continuing our partnership and wish them continued success in their growth and impact within the EdTech industry.
Our experience with Novakid
Our experience with Novakid has been great so far. The lessons are interactive and engaging, and my child looks forward to each class. Teachers are kind and supportive, and the learning atmosphere feels comfortable and motivating. Everything works smoothly, and we are satisfied with the results.
we are very happy with everything
My daughter has been studying English with Novakid for about 5 years now, and we are very happy with everything. We found a favorite teacher whom my daughter absolutely adores. She speaks English very well now and even passed the exams to enter an English-speaking class. The service is very friendly, and they always help us with any questions we have. We are extremely satisfied. Thank you ☀️😊
Very Unprofessional!
I applied to NovaKid and was sent a link to self-record a demo lesson with no student. I wasn't told what was going to be on the "test," wasn't given any information or outline about what their requirements are. I clicked the link and had a timer with a 1 minute countdown for 4 questions. I had 1 minute to prepare and then about 1.5 minutes to record myself teaching acting as if a student were there and enacting all their stipulated demands on the side bar. I was emailed back saying I was rejected due to non-standard teaching practices with an attachment of "standard" teaching practices. Why didn't they send me those in the first place? Any other online school or real school lets the employee know what to expect, what they expect from them, and communicates that clearly. NovaKid did not. Their interviewing method of self-record is non-standard, doesn't replicate a real teacher-student relationship, and certainly doesn't replicate what goes on in a real lesson. There was no time to prepare and little time to demonstrate said teaching standards. I emailed them about this and they replied repeating the same as they stated before never addressing my points. If they cannot acknowledge that their method of interviewing is non-standard, that they failed to communicate their "standards" or requirements or expectations from a teacher, then they have no right to say I have no teaching standards. Very unprofessional! I literally quote from their reply email: "Self-recorded videos reflect the actual teaching context our instructors work in daily." So that means they have no students. How can anyone thoughtfully reply in such a manner? Is she even aware of what a teacher-student relationship looks like? If they can reply like that that means they have no clue about ESL and pedagogy. NovaKid failed to communicate, wasted my time, and insulted me at the end of it. I am a native speaker of English, have a Master of Arts in TESL and have 15 years of experience teaching 1st grade through university in 4 different countries. Update: Their reply doesn't address what I have written about and simply glazes over my negative feedback. If you read other reviews online, they report demonstrating the same negligent behavior.
Reply from Novakid2026-06-16
Hello! Thank you for sharing your feedback. We're sorry that the recruitment process did not meet your expectations. We understand that different educators may have different views on assessment methods and hiring practices. Our team has already been in contact with you to provide additional clarification. While we recognize your concerns, our recruitment approach is designed to assess skills relevant to the teaching environment at Novakid and is applied consistently to all candidates. We appreciate the time and effort you invested in the application process and wish you success in your future teaching endeavors. Best regards, Elizabeth R., Director of Novakid Global.
Fun lessons
We love our teacher Sheila very much. We have been using Novakid for 3 years and we are satisfied; she has reached a certain level. Thank you Novakid 🥰
It's a great and fun way of teaching English to non native speakers
Great variety of teachers and teaching methods, but the overall experience and result is great for elementary school children
Great Britain and then we can get some…
Great Britain and then we can get some of July
Reply from Novakid2026-04-30
Hello Khalifa Ahmed! Thanks for your message 😊 It looks like this might have been sent by mistake or got mixed up. If you meant to share feedback about your experience with Novakid, we’d be happy to hear more. Feel free to tell us anytime! Best regards, Elizabeth R., Director of Novakid Global.
Novakid excels at professional support…
Novakid excels at professional support and curriculum design. My experience has been great because the company actively invests in my growth-as seen with the two extra lesson provided. The interactive, gamified platform makes teaching seamless, while the transparent reward system keeps me motivated.
We really like Novakid
We really like Novakid. Its the most friendly and prof. Platform. My kids really enjoy learning with the amazing teachers, Esp. Lena.
Novakidschool is a great platform for…
Novakidschool is a great platform for our daughter to learn English. She is looking forward to the lessons and progresses fast. The only downside I can think of is that the app isn’t always working smoothly.
My child really enjoys the lessons
While it may vary depending on the teacher, our experience has been very positive. The teacher is always cheerful and interactive, asking many questions and keeping the lesson engaging. My child really enjoys the classes. Occasionally the lesson feels a bit short, and we would love to try longer sessions in the future. Overall, we are satisfied, and the response time to questions and messages has been quite fast.
The platform itself is buggy....
The platform itself is buggy and incredibly frustrating to use—I had to enter my child's name and age multiple times, and it kept sending me back to the start after the quiz. Completely unprofessional, especially given the price. Even if this service were free, I wouldn't recommend it. It's a waste of time and shows no respect for users. Stay away from Novakid.
Reply from Novakid2026-01-16
Hello Tunde Panczel! We’re truly sorry to receive such feedback. It’s upsetting to hear that technical issues stopped you from registering properly. Our team has already reached out to help you schedule your free lesson, and we've passed your complaint on to our developers. Now we’re working on fixing this. Please accept our sincere apologies. We're confident that once you experience our lessons, you’ll enjoy them! Best regards, Elizabeth R., Director of Novakid Global.
The learning system is well…
The learning system is well thought-through and adapted to kids. Teachers (especially native ones) are good, have usually great contact with kids. I seriously dislike the subscription system - automatic renewal is the only option, not giving option to use reduction codes (I got a reminder 1 day before renewal, but it wasn't enough). Disposable credit cards do not work. On top, it is possible to copy in the calendar only the next incoming lesson and reminders in-app work or don't, so it results in missed classes... The login on the platform is 2-step one and consequently, my kids can't login alone. My both kids are learning for couple of years now and they progressed well in English, but I am fed up and I already blocked future payments to Novakid - this subscription is the last one.
Reply from Novakid2026-01-15
Hello Rafal! Thank you so much for your kind words about our learning system and teachers. We’re really happy to hear your kids have made great progress with us over the years! This is the aim we strive for. We’re sorry to hear that you’ve decided to stop your subscription. Regarding the automatic renewal, please know that it can always be cancelled manually in your account settings. As for logging in, enabling a password makes it possible for your kids to log in on their own more easily. We’ve passed your feedback on the calendar, reminders, and discount codes to our product team. Thank you for sharing it with us. Best regards, Elizabeth R., Director of Novakid Global.
Worst online experience I ever had.
Worst online experience I ever had. Teachers were impatient and lessons were very low quality. The pricing and payments are very misleading. We paused the subscription but billing continued for another 4 months. When I tried to cancel my subscription it was practically impossible. Stay away from Novakid!!!
Reply from Novakid2026-01-13
Hello Rafi Camhi! We’re truly sorry to hear that this was your impression of Novakid. That’s definitely not the experience we want our families to have 😟 We’ve already requested your email via Trustpilot so we can locate your account and properly look into what happened. Once you provide it, we’ll review your lessons and teachers to make sure everything met our high standards. Regarding the subscription, if you intended to stop it and charges continued, we’ll treat this with care and resolve it in your favor. We’re here to help and want to make things right! Waiting for your answer! Best regards, Elizabeth R., Director of Novakid Global.
Great experience with Novakid
Great experience with Novakid! The lessons are engaging, teachers are friendly and professional, and my child enjoys learning English. The platform is easy to use and the lessons are well adapted to the child’s level. Highly recommended!
Novakid is without emotion.
I applied after I saw various publications from their recruiters on Facebook. They were initially excited after seeing my background (I met all their criteria). I talked to one of their recruiters named Polina. Everything went fine until they learned I had an expired passport. I have been out work for several months this year (which was explained in the initial emails). I explained I wouldn't be able to get one until my job gives us our Christmas bonus. They IMMEDIATELY rejected the application. Not even a "hey we understand your situation could you apply again when you get it?". Nope. No empathy, no nothing. I do not recommend applying to such a cold company they could care less what your situation is.
Reply from Novakid2025-11-06
Hello! Thank you for sharing your thoughts. We’re sorry to hear that your experience with our application process didn’t meet your expectations. Every application is reviewed with care, and we always aim to respond in a timely and respectful manner. While we understand your disappointment, we can assure you that all communication was handled with professionalism and kindness. We truly wish you all the best in your future endeavors. Best regards, Elizabeth R., Director of Novakid Global.