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Novelship

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866 条评价

3.0866 条评价
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关于 Novelship

数据更新
网站
novelship.com
分类
爱好与工艺品
所在地
新加坡
状态
待认证
近 12 个月
218 条评价
差评回复率
60%(194/322 条)
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商家自述

Welcome to the official Trustpilot x Novelship page. We appreciate your reviews of our products and services - let us know how we can do better. How It Works? We strive to be the Marketplace of Current CultureOur mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.Novelship Is LegitNovelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.Learn more about our authentication process here.The Power's In Your HandBuying on NovelshipWith over 500,000 verified items, you can Buy Now or Make an Offer with confidence. Shop seamlessly and elevate your style with Novelship!SHOP NOW!Selling on NovelshipNovelship makes selling easy and secure for sneakerheads and collectors. List your 100% authentic items, set your price, and connect with thousands of buyers across the world. With streamlined verification and fast payouts, selling on Novelship is as seamless as buying.

以上内容由商家自行提供,未经平台核实。

Novelship靠谱吗?

Novelship(novelship.com)在 OK.one 的综合评分为 3.0 分(满分 5 分),基于本站收录的 866 条用户评价,属于爱好与工艺品分类,口碑一般。23% 的评价为 1 星,差评比例偏高;商家回复了 60% 的差评;评价主要围绕客户服务、退款。数据最后更新于 2026-10-24。

评价综述

AI 生成

Most reviewers were unhappy with their experience overall. Customers frequently complained about delayed deliveries, extended waiting times, and orders failing to arrive on schedule. Many buyers also expressed frustration regarding unhelpful support teams, difficulties cancelling orders, and very long delays in receiving refunds. Additionally, numerous people claimed that the items received had quality issues or arrived damaged. Some reviewers were happy with the fast delivery and authentic products they received. A few consumers additionally mentioned that prices were great and customer support was very helpful. Other buyers appreciated that items arrived in good condition after overseas shipping.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

5 Star

Item was well received.. The shoebox was in tip top condition as well.. Recommended for all sneakers head!!!

Novelship 回复2024-04-19

Hi Muhammad, Thank you so much for your kind words! We're thrilled to hear that you received your item in excellent condition and that you're satisfied with the quality of the shoebox. Your recommendation means a lot to us, and we're delighted to have earned your trust as a destination for sneaker enthusiasts. If there's anything else we can do to enhance your experience or if you have any questions in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again soon! Regards, The Novelship Crew

Would give it 5 stars if your delivery…

Would give it 5 stars if your delivery service didn't just leave 200 hundred dollar shoes outside my door without a knock or a bell ring. Ridiculous

Novelship 回复2024-04-19

Hi Ali, Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you experienced with our delivery service. This is certainly not the level of service we aim to provide. We'll investigate this matter thoroughly and take necessary steps to ensure it doesn't happen again in the future. Your feedback is invaluable in helping us improve our services. If there's anything else we can assist you with, please don't hesitate to reach out to us directly. We appreciate your understanding and hope to have the opportunity to serve you better in the future. Best Regards, The Novelship Crew

Fuss-free experience and fast delivery.

Novelship 回复2024-04-19

Hi Lily, Thank you for sharing your positive experience with us! We're delighted to hear that you found our service fuss-free and that your delivery was fast. Providing a seamless and efficient experience for our customers is always our goal, and we're thrilled to know that we've met your expectations. Your feedback means a lot to us, and it serves as motivation for us to continue delivering exceptional service. If there's anything else we can assist you with in the future, please don't hesitate to let us know. Thank you for choosing us, and we look forward to serving you again soon! Regards, The Novelship Crew

ok went ok!,,,will see any more cheaper…

ok went ok!,,,will see any more cheaper nike vapourmaxes on your website

Novelship 回复2024-04-08

Hi Joshua, Thank you for reaching out and for your interest in our products! We're glad to hear that your experience with us went well. Regarding your inquiry about Nike VaporMax sneakers, we regularly update our inventory to offer the latest styles at competitive prices. While we can't guarantee specific products or prices, I encourage you to keep an eye on our website for any new arrivals or promotions. Additionally, you can sign up for our newsletter to stay informed about exclusive deals and discounts. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! Thank you for considering Novelship for your footwear needs. We look forward to serving you again soon. Best regards, The Novelship Crew

it was a great and fast delivery..the…

it was a great and fast delivery..the shoes feels me very comfortably..

Novelship 回复2024-04-08

Hi Rod, Thank you so much for sharing your feedback with us! We're delighted to hear that you had a great experience with our fast delivery service and that your Nike VaporMax shoes are providing you with comfort. Ensuring customer satisfaction and delivering quality products promptly are our top priorities, and we're thrilled that we were able to meet your expectations. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out to us. We're here to help! Once again, thank you for choosing Novelship. We truly appreciate your support and look forward to serving you again in the future. Best regards, The Novelship Crew

Easy as and arrived faster than expected

Novelship 回复2024-04-08

Hi there, Thank you for taking the time to share your feedback with us! We're thrilled to hear that your experience with Novelship was smooth and exceeded your expectations. Ensuring a seamless shopping experience for our customers is our top priority, and we're delighted to know that your order arrived faster than expected and was hassle-free. If there's anything else we can do to further enhance your experience or if you have any questions in the future, please feel free to reach out to us. We're always here to help! Once again, thank you for choosing Novelship. We truly appreciate your support and look forward to serving you again in the future. Best regards, The Novelship Crew

Good buying experience.. nice..

Good buying experience… nice..

Novelship 回复2024-04-08

Hi there, Thank you for sharing your experience with us! We're thrilled to hear that you had a good buying experience and found it to be nice. At Novelship, we always aim to provide exceptional service and ensure our customers are satisfied with their purchases. Your positive feedback is greatly appreciated and serves as motivation for us to continue delivering top-notch service. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We're here to help! Thank you once again for choosing Novelship. We look forward to serving you again soon. Best regards, The Novelship Crew

Shoes as good as advertised

Good price. Shoes as good as advertised. Reasonable delivery time (about a week). Happy with purchase.

Novelship 回复2024-04-01

Hi Kevin, Thank you for taking the time to leave us such a wonderful review! We are glad that you had a positive experience with us. We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. We appreciate your kind words. Your feedback motivates us to continue providing top-notch service to customers like you. Thank you for choosing Novelship and for your continued support. We look forward to serving you for many years to come! Regards, The Novelship Crew

you can easily shop here not only hyped…

you can easily shop here not only hyped models of nikes, but also limited ones. I was always dreaming about buying jordan in collab with travis scott, and I saved money from a rather long period for this purchase. fortunately, the dream came true with these guys, novel ship! there is a great assortment, a lot of sneakers up to every taste, I suppose I found a new place for shopping boots. delivery wasn't that quick, it's a pity, of course... still, this minor thing doesn't eclipse those emotions after getting that niiiice pair of sneakers.

Novelship 回复2024-04-01

Hi Lorenzo, Thank you for taking the time to share your feedback with us! We're thrilled to hear that you've had a great experience with Novelship, and we appreciate your kind words. Our team works hard to provide excellent service to every customer. Additionally, if your item is coming from an overseas seller, it might need a longer time due to shipping movement which out of our control. However, we will always try to make sure that the buyer receives the item within our fulfillment period. We really appreciate your feedback. Thank you for choosing Novelship, and please don't hesitate to reach out if you need anything in the future. We look forward to continuing to provide you with the best possible shopping experience. Best regards, The Novelship Team

Legit.

Great deals! Legit items. 💯

Novelship 回复2024-04-01

Hi Kate, Thank you for taking the time to share your positive feedback with us! We're thrilled to hear that you've had a great experience with Novelship, and we appreciate your kind words. Our team works hard to provide excellent service to every customer, and we're so glad that our efforts have made a difference for you. Thank you for choosing Novelship, and please don't hesitate to reach out if you need anything in the future. We look forward to continuing to provide you with the best possible shopping experience. Best regards, The Novelship Team

good service

Novelship 回复2024-03-27

Hi there, We're delighted to hear that you had a positive experience with our service! Providing excellent service is a top priority for us, and we're thrilled that we could meet your expectations. Thank you for your kind words and for choosing us. If you ever need assistance in the future, please feel free to reach out. We appreciate your support! Regards, The Novelship Crew

Transactions were smooth and…

Transactions were smooth and transparent. Most items were affordable too though confusing when it increases to the tune of the shoe sizes.

Novelship 回复2024-03-27

Hi Benny, Thank you for sharing your experience with us! We're glad to hear that your transactions were smooth and transparent. Ensuring a seamless and transparent process is important to us, and we're pleased that we could meet your expectations in this regard. We appreciate your feedback regarding our pricing structure. We strive to offer affordable prices for our items, and we understand that clarity in pricing, especially regarding shoe sizes, is crucial. We will certainly take your feedback into consideration as we continue to improve our processes and communication. If you have any further questions or concerns, please don't hesitate to reach out. We're here to help! Thank you for choosing us. Regards, The Novelship Crew

Real genuine shoes and value for money

Novelship 回复2024-05-28

Hi Fadzil, Thank you for your fantastic feedback! We’re delighted to hear that you found our shoes to be genuine and great value for money. Providing authentic products at competitive prices is one of our top priorities, and it’s wonderful to know that we met your expectations. Your satisfaction means a lot to us, and we appreciate your support. If you have any questions or need further assistance, please feel free to reach out. We look forward to serving you again soon! Best regards, The Novelship Crew

Great Product and Fast Shipping

Great variety of running spikes. Received within 2 weeks of ordering. Will buy again from Novelship.

Novelship 回复2024-03-25

Hi EMC, Thank you for sharing your positive experience with us. We're thrilled to hear that you found a great variety of running spikes and that your order arrived promptly within 2 weeks. At Novelship, providing a wide selection of authentic products and ensuring timely delivery are top priorities for us, and we're delighted to have met your expectations in both regards. We sincerely appreciate your feedback and your decision to shop with us. If you ever need assistance or have any questions about your future purchases, please don't hesitate to reach out to us. We're here to ensure that your experiences with Novelship continue to be exceptional. Once again, thank you for choosing Novelship, and we look forward to serving you again soon. Best regards, The Novelship Crew

Seamless experience.

Novelship 回复2024-03-25

Hi there, Thank you for sharing your feedback regarding your recent experience with us. We're delighted to hear that your shopping experience was seamless and smooth. Providing a hassle-free experience is one of our top priorities, and we're thrilled to know that we've met your expectations. Your satisfaction is incredibly important to us, and we're grateful for the opportunity to serve you. If you ever have any questions or need assistance in the future, please don't hesitate to reach out to us. We're here to help ensure that your future experiences with us continue to be just as seamless. Once again, thank you for choosing us, and we look forward to serving you again soon. Best regards, The Novelship Crew

Good

I was feeling a bit skeptical about making the purchase but I still went ahead to make the transaction. Overall experience is good just that delivery took a little long. Product is good, i would trust the authenticator to do their job.

Novelship 回复2024-03-22

Hi Umera, Thank you for sharing your experience with us! We understand the importance of trust when making online purchases, and we're glad to hear that you ultimately had a positive overall experience. We apologize for any inconvenience caused by the slight delay in delivery and appreciate your patience. Your feedback is valuable to us as we continuously strive to improve our services. Rest assured, our authenticators are dedicated to ensuring the authenticity of every product. If you have any further questions or concerns, please don't hesitate to reach out. We appreciate your support and hope to serve you again in the future! Best regards, The Novelship Crew

always reliable shopping experience

always reliable shopping experience. could give more discounts will be better

Novelship 回复2024-03-25

Hi Stepone, Thank you for your positive feedback and for choosing us for your shopping needs! We're thrilled to hear that you've had a reliable experience with us. Your suggestion regarding discounts is duly noted, and we're continuously exploring ways to enhance our offerings and provide greater value to our customers. Your satisfaction is our priority, and we'll strive to make your future experiences even better. Thank you for your support! Regards, The Novelship Crew

It's great to buy authentic shoes…

It's great to buy authentic shoes online but sometimes it took long time to receive the item. But I think it's because of the authentication process

Novelship 回复2024-03-25

Hi there, Thank you for sharing your feedback with us. Your insights are invaluable as we continuously strive to improve our services. We're delighted to hear that you've had positive experiences purchasing authentic shoes through our platform. Ensuring authenticity is a top priority for us, and we appreciate your patience during the authentication process. We understand that waiting for your items to arrive can sometimes. Certainly! If you have any further questions or need assistance with your orders, feel free to contact our dedicated customer support team. We're here to ensure that your shopping experience meets and exceeds your expectations. Once again, thank you for your understanding and patience. We truly appreciate your support and look forward to serving you again soon. Best regards, The Novelship Crew

Very fast and efficient… transaction…

Very fast and efficient… transaction was simple and easy… sneakers reaches me even before stipulated time…. Will definitely purchase again! Thanks!

Novelship 回复2024-03-25

Hi Patrick, Thank you for taking the time to share your recent shopping experience with us. We're thrilled to hear that you found our transaction process fast, efficient, and straightforward, and that your sneakers arrived even earlier than expected! Your satisfaction is our top priority, and we're delighted to have exceeded your expectations. It's customers like you who inspire us to continually strive for excellence in every aspect of our service. We're honored by your decision to choose us for your sneaker needs, and we look forward to serving you again in the future. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. Thank you once again for your kind words and for trusting us with your purchase. Best regards, The Novelship Crew