Circular

We're elated that you chose subscription over buying. With our affordable monthly rate and flexible plan, you can keep your tech game strong without the burden of the upfront cost. Enjoy your subscription.

Thanks for taking the time to leave us with a good review. We are glad to be able to provide our fast and efficient services to you. Enjoy your subscription.

Thank you for taking the time to provide us with your review and suggestions. We will continue to maintain and improve our service offerings. Enjoy your subscription.

We appreciate your feedback and we strive to continue improving our customer service platforms to ensure excellence in customer service. Whilst we do not currently offer live chat services, please do not hesitate to reach out to us via email should you face any issues and we would assist as soon as possible.

We appreciate your review and thank you for your support to our business. We hope that you enjoy using your newly subscribed device, should you face any issues, please do not hesitate to reach out to us.

Thank you for your suggestion and feedback to us. We appreciate your support to the business and we strive to continue improving our communications with our customers. Enjoy your subscription.

Hi Colin - Thank you for providing us with your feedback. We're disappointed for falling short of your expectations, especially after discussing and agreeing to your specific requests. As you note; you entered into a contract with us for a subscription, and that does include terms and conditions. As a small business, we strive to find a balance between what is best for our customers and what is fair for our business. It is never our intention to disappoint our customers, and we view this situation as an opportunity to learn and improve. We genuinely appreciate your honest feedback and the time you have taken to address this matter. We're pleased we were able to resolve the issue quickly and we hope to have the opportunity to welcome you back as a Circular customer in the future.

Hi Kelvin, as a legitimate business, we strive to provide transparent and timely communication to our customers. We apologise we didn't meet your expectation this time. We’ve checked your order; delivery was scheduled to be between 3-6 working days, and we’re currently on track in meeting this timeline for you. We've emailed you personally to provide some further details. Thank you.

We are sorry that we could not respond to your inquiries over the weekend and we will continue to improve on our response speed. We have confirmed with our team that your order will be delivered tomorrow, in line with the expected delivery timeline. We'd also like to thank you for your prompt response and positive reception towards our update through chats, and we appreciate your kind understanding in the matter. Should you require any further assistance, we would be more than happy to support you directly. Once again, our deepest apologies for the delayed response.

Hi Stan, we would like to extend our deepest apologies and regret in the matter as this is not the kind of service that you and our customers deserve, we will work harder to improve our quality check on our devices and their conditions. We are coordinating internally steps to rectify this error, and we have dropped you an email on our proposed steps. We look forward to coordinating with you to resolve this issue as soon as possible. We wish to once again apologise for this experience and we thank you for your understanding in the matter.

Thanks for trusting in our services and for your support by leaving a positive remark. We strive to continue building trust with our community of users. Enjoy your subscription.

Thanks for your support to us and we are appreciative towards your usage of our service. We strive to continuously improve our services and offerings to make sure you get great experience with us, so if there's any other additional feedback, feel free to DM us and we will support your request. Enjoy your subscription.

Thanks Thomas for your feedback and support. We are delighted to know you would recommend our service to your loved ones. Enjoy your subscription.

We appreciate your support and thank you for your review. We're glad that our process and guides are helpful. Enjoy your subscription.

Hi Ariff, thanks for highlighting this delivery delay. Our delivery partner was held back at another location, but he should have given you a heads-up instead of having you wait up for it. We've since emphasized to them about on-time delivery and will ensure this doesn't happen again. We're truly grateful for your review.

Thank you for your review. We're happy you had a swift and seamless service with Circular. Enjoy your subscription.

Hi Anthony. Thank you for your feedback. We've reached out to you to resolve the above. Buying or subscribing is all personal choice and we hope that you will find a service that suits your lifestyle and needs.

Hi Lian Hua, thank you for the review. We are sorry to hear that you had an unpleasant experience with us. We are keen to understand the situation, hence we will be contacting you via email. Hope to hear from you soon.

Hi Lian Hua! Thank you for your review. We're happy to hear that you have had a swift delivery experience. Enjoy your subscription!

Thank you for taking the time to leave us a review here. Here is an outline to show you our subscription structure: Choosing a device on the 12+ months subscription means that you need to pay monthly for a minimum of 12 months. At the end of this period, you may choose to renew your subscription and continue to use that same device, hence the "+" on the end of the subscription term. We hope this helped! Do reach out to us if you experience any further troubles.