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oclean.com

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关于 oclean.com

数据更新
网站
oclean.com
分类
美丽与健康
所在地
中国
状态
待认证
近 12 个月
13 条评价
差评回复率
33%(19/58 条)
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商家自述

Who doesn't want a healthier and brighter smile? For everyone's better oralcare, Oclean, not only innovate, but redefine. Different from others, we believe oralcare is not only about better tools, which provides performance & experience, but a smarter solution. Which helps you reshape better habits by knowing and showing your daily oral routine better. Thanks to the unique digital technology, impossible becomes possible now. Welcome to the new era of oral care!

以上内容由商家自行提供,未经平台核实。

oclean.com靠谱吗?

oclean.com(oclean.com)在 OK.one 的综合评分为 3.2 分(满分 5 分),基于本站收录的 136 条用户评价,属于美丽与健康分类,口碑一般。评价两极分化:54% 给出 4 星及以上,同时 35% 打了 1 星;商家回复了 33% 的差评;近 12 个月新增 13 条。数据最后更新于 2026-10-25。

用户怎么说

Significantly incomplete product descriptions

I bought a travel "Ease" toothbrush for its overall size, battery life, and price. I read Oclean's product description reasonably thoroughly, but it did not mention two major things I hate about the brush: the child-size brush head and the sound. The Ease nominally brushes at 66K movements/min, which is more than high-end Sonicares and sounds like a mosquito. I hate it. Ordering was flawless, shipping was fast, but I would not have bought this toothbrush at all if Oclean's product description were clearer or more complete.

Looks over functionality

Hugely disappointed by the Oclean AirPump A10 Water Flosser! I have a full size H2O flosser which is quite big so wanted a much smaller one for travel and liked the look of this one. It did win a Red Dot Award but looks are not everything, it needs to function well. I found it pretty much useless: all three pulsing modes did not do anything other than annoy me with the noise they made - gargling with water would have been more effective - and much much cheaper! My big H2O flosser is so effective at dislodging particles stuck between the teeth whereas Oclean flosser was not. Regret wasting so much money on it. Returns of opened and used products are not accepted so I am stuck with it. Needless to say I would not recommend it.

Disappointing Lack of Spare Parts & Support

I purchased the Oclean X10, their top-of-the-line model, expecting a premium experience. While the toothbrush itself works fine, the lack of after-sales support is shocking. The rubber holding the charging lid dried up and broke, so I sent it to their service center, only to be told they no longer carry the necessary parts for repair—just over two years after purchase. For such an expensive product, this is unacceptable. It’s like buying a high-end smartphone and being told after three years that no spare parts are available, forcing you to buy a new one. If this were a budget model, I might understand, but for a flagship product, it’s simply bad business. I would strongly advise against buying Oclean’s high-end toothbrushes, as their long-term durability and support are highly questionable.

I purchased the unit online from Oclean…

Very responsive with addressing the unit that was not functioning. They provided a replacement very quickly! Great customer service experience. Thank you!

oclean.com 回复2025-03-25

Dear Customer, So sorry for the incovenience. We offer 2-year warranty. For any quality problems with the products, you can contact our after-sales customer service: [email protected], who are specially responsible to deal with them for you in time. Thank you for your patience.

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