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家居与园艺

Ode à la Rose

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200 条评价

4.5200 条评价
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关于 Ode à la Rose

数据更新
网站
odealarose.com
分类
家居与园艺
所在地
美国
状态
待认证
近 12 个月
200 条评价
差评回复率
95%(21/22 条)
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商家自述

Ode à la Rose is a one-of-a-kind florist that provides flower delivery with a French touch. Our flower bouquets are made with only the freshest flowers and we offer same day delivery in New York City, Chicago, Los Angeles, Austin, Miami, and Washington DC. We also offer next day delivery nationwide.

以上内容由商家自行提供,未经平台核实。

Ode à la Rose靠谱吗?

Ode à la Rose(odealarose.com)在 OK.one 的综合评分为 4.5 分(满分 5 分),基于本站收录的 200 条用户评价,属于家居与园艺分类,口碑优秀。86% 的评价为 4 星及以上,8% 为 1 星;商家回复了 95% 的差评;评价主要围绕产品、质量。数据最后更新于 2026-09-07。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning flower arrangements, noting that products look exactly as pictured on the website and arrive remarkably fresh. People also deeply appreciate the prompt and reliable delivery service, alongside incredibly helpful features like receiving a preview photo of the actual arrangement before dispatch. Some reviewers were not happy with occasional delivery delays or situations where orders failed to arrive on the scheduled date. Additionally, a few customers noted receiving wilted flowers or specific arrangements that did not look as vibrant and robust as advertised online.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

我要求你打电话确认……

我要求你在送花之前打电话确认一下,但你没有。 我特意要求联系几次,并得到保证,但事实并非如此,盒子已经超过 24 小时没有打开过

Ode à la Rose 回复2026-06-29

We're sorry to hear you were disappointed. We reviewed the delivery and our courier did attempt to reach the recipient by phone upon arriving at the building, but unfortunately there was no answer. Since the order was scheduled for delivery that day within the selected delivery window, the bouquet was delivered as planned. We understand your concern and appreciate your feedback. If there's anything further you'd like us to look into, please don't hesitate to reach out to our customer service team.

Sadly more impressive online

Sadly, the flowers delivered didn't look as alive and robust as the flowers online. Mostly eucalyptus filler, and sad wilted flowers; didn't see any calla lillies. Looks much more impressive online unfortunately. Maybe summer is not the time to ship flowers in a box...

Ode à la Rose 回复2026-06-23

Hi Dawn, Thank you for your feedback. We're sorry to hear that the bouquet did not meet your expectations. The Aria is designed with a mix of roses, mini calla lilies, tulips, stock, and seasonal accents. Based on our records, the bouquet was created using the intended recipe, but we understand that photos can sometimes tell a different story than the experience of receiving the arrangement in person. We take concerns about flower quality very seriously, and we're disappointed to hear that the bouquet appeared wilted upon arrival. We'd welcome the opportunity to review additional photos and learn more about your experience. Please reach out to our customer service team at [email protected] so we can take a closer look and see how we can help.

You may have done well but I wouldn't…

You may have done well but I wouldn't know because flowers have never been delivered to where I ordered them to be, so your delivery failed to reach the recipient.

Ode à la Rose 回复2026-06-22

Hi Lejla, thank you for letting us know! We reached out over the weekend to offer redelivery or see how we can otherwise make this right. Our delivery partners at FedEx confirmed successful delivery to your recipient, but it sounds like the package was lost or stolen. We sincerely apologize again, and look forward to hearing back from you so we can resolve the missing delivery!

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