Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the clothing, featuring unique designs, soft materials, and durable fabrics that feel truly amazing to wear daily. Consumers also deeply appreciate the outstanding support team, noting how quickly and helpfully representatives resolve issues such as incorrect sizing or damaged items.
However, some people mentioned that delivery times can be quite long, explaining that packages sometimes take several weeks to arrive at international destinations. A few reviewers were not happy with the sizing inconsistencies, pointing out that certain garments can run smaller or have shorter lengths than shown in promotional photos.
Ordered a pair of jeans for my son for Christmas and after he tried them on they were a bit small. Reached out to the company and they were very understanding and sent me a larger size, no problem. Very accommodating and easy to work with! Will definitely order from them again. Good quality clothes that my son loves.
Great designs and quality fabrics PLUS customer service is THE BEST! Rarely do you get such service. Ordered 4 items and wished to exchange 2. Replacement items sent with no additional postage costs. Felt like the customer experience was truly understood by the team at Omirad.
Amazing customer service. I ordered a wrong size jacket and although on their website it states they only allow in-store credit refunds when i emailed them they kindly allowed a refund back into my account or the option to send another jacket in the right size completely free while allowing me to keep the wrong sized jacket too. Amazing customer service 10/10
Amazing product that did not dissapoint! Spotted these awesome orange wide leg sweatpants on someone I follow on Instagram and had to buy. TBH I could have purchased so many things but given that it was my first order decided to wait and see. They are amazing, great fit, super cool and just awesome. Great service and shipping didn't take too long. Can highly recommend 👌
They have nice attentive customer support by email and their clothes are mostly really nice quality for the price. I have bought 6 items of which 5 of them has lived up to my expectations and some even beyond. The only reason i cannot give 5 stars is because of the one item not really living up to my expectations. Still overall very satisfied with my experience :)
Fabulous track bottoms. Barrel leg, super flattering, great designs. I’m a UK buyer and bought from the States after seeing Astrid Zeegen in them on Instagram. I bought 3 pairs and will go back for a fourth! Get yourself a pair, or maybe two! You won’t be disappointed! 🤩🤩🤩🤩🤩
I ordered two pants, at first i was a little bit worried that they would be some cheap material stuff or somthing like this. Instead when they arrived, they're made with good quality and fits very well... just a little bit late on the delivery
I’m obsessed with my Omirad jeans - I’ve been wearing them every day and every where I go people ask where they are from and compliment them! About to buy another pair now …
Jacket looks just like pictures very nice, I wanted to exchange for another size, so they were kind to send me a replacement free of charge but they sent me the wrong jacket
Fantastic communication from Omirad team.
Every time i needed to ask something about my order they replied within a day. I order a grey camo fur-lined hooded jacket and it’ fantastic. Very functional yet comfortable and very stylish, got many compliments on it. Thank you
The experience was great, they respond super fast, and are super helpful. The jeans that I had gotten were super good quality and are very nice to wear.
I'd love to say that I am incredibly impressed and happy with the quality of the item and so is the person I gifted it to. Your team was incredible with supporting me via communication and also how quick they acted after my request. I can't wait to purchase again and be part of your brand's growth as a customer!
Ordered some pants and the both the quality and fit exceeded expectations. I needed to change to another size and the customer service and process and so great and easy. Thank you Omirad, will be purchasing from you again.
I was very pleased with the product quality; it truly matches the description, and the size is accurate. The customer service team was excellent—very helpful, with quick and efficient responses.I contacted the customer service team because I needed my order to arrive as soon as possible so that it would be before Christmas, and after their polite response, the product arrived in 3 days. I am truly grateful and very satisfied.