Oopbuy can help you buy cost-effective products from China without price difference. We will provide you with the fastest logistics and the best service.
It s my second time purchasing items through oopbuy and I can frankly say that it's the best platform right now in terms of commodity, quickness and transparency. Every step I passed, the customer service was right there to answer my questions and guide me if I really needed anything. I really recommand having an experience with Oopbuy as I had and it will change your whole perspective about buying items overseas.
Extremely disappointing experience.
I ordered two pairs of shoes: one guaranteed Jordan 4 and one totally random. Instead, I received two identical pairs of the exact same Jordan 4s — so much for the "random" pair. It felt more like I was sent leftover stock they needed to get rid of.
To make matters worse, one of the boxes arrived visibly damaged, as if it had been kicked around a warehouse. The packaging was crushed and definitely not something you'd expect from a so-called professional service.
When I contacted support, they offered no proper solution and told me that *I would have to pay for the return shipping* — even though the damage was clearly not my fault. Paying out of pocket for their mistakes? Unacceptable.
This entire process feels careless and misleading. Lack of quality control, poor customer support, and shady handling of issues. I can't recommend this service to anyone. Unless you're okay with gambling your money and taking a loss, avoid at all costs.
1/5 stars – only because 0 isn't possible.
Please avoid buying from this website . They first take money for product and after that they ask shipping cost . It is a purr cheating. In my case paid 20 Euros for product and later 20 Euros for shipping
Satisfied with Oopbuy – small issue with one product
Great product quality overall – one small shipping issue
I recently placed an order with Oopbuy and have now received my package. The delivery was slightly delayed, but it wasn’t a big issue – just a little later than expected.
The packaging was fairly solid. I chose to use corner protection, which helped reduce potential damage. I didn’t select the full protection option, and I can imagine that using it would’ve made the packaging even more secure.
When I unpacked the items, I found that most of them were in excellent condition. The overall quality was very good, and I was happy with the products.
There was one small issue: the sole on one pair of shoes had started to come loose. A few other items had minor dents, which likely resulted from shipping and could probably have been prevented with better protection.
In the end, I’m satisfied with my order from Oopbuy. I submitted this review and my unboxing experience via the company’s app as part of their reward program.
I hope Oopbuy will provide either a replacement or some compensation for the slightly damaged shoes.
Overall, I’d recommend Oopbuy and would order again – but next time with full protection.
Rather want a refund: I wish I could say the same. My son mentioned seeing cheaper items on Oopbuy—the pictures looked promising—so we decided to give it a try. However, we didn't realize that the listed prices only covered the items themselves and didn’t include delivery or customs charges. When our order was delayed by more than two weeks after payment, we discovered there were additional service fees that hadn’t been disclosed at the time of purchase. This pushed us over budget, especially once we had to deal with customs clearance fees and other unexpected costs.
Today, I requested a refund for the amount used to make the purchase, and we’re hoping it gets approved. My suggestion is that all costs—including shipping and customs—should be clearly stated once someone selects their items and enters their delivery location. That way, customers can make an informed decision before completing the purchase.
Shady at best
Before ordering I asked about shipping. I was given a vague reply and told I could return the things within 5 days.
Ordered 7 items and paid about $80
Once they arrived at the warehouse, I was given my shipping options. $90 for shipping. Extra fees for shipping “luxury” brand (right. A poorly printed “LV” for $9 is luxury). Then extra fees for the battery in the hairdryer??
Items were in fact NOT returnable. So after a few days, I decided to go ahead and pay for shipping.
THERES A 10% TRANSACTION FEE ON TOP OF IT ALL. Then there would be duty of course.
I don’t know if there was more fees beyond that. I walked away and they get to keep my $80.
TitleSCAM WARNING – Refused to Refund Undelivered Item!
Title: SCAM WARNING – Refused to Refund Undelivered Item!
I placed an order with Oopbuy on March 27, 2025, and paid €43.50 via Klarna. After placing the order, I was suddenly asked to pay a high customs fee – something that was never mentioned during checkout.
I canceled the order immediately. The product was never shipped or delivered. It still remains in their warehouse, as even confirmed by their own support.
Yet, Oopbuy is refusing to issue a refund. Their excuse? "The item stayed too long in the warehouse." That is not my responsibility – I never even received the package!
I contacted Klarna, who confirmed that the invoice has been paused, but Oopbuy is deliberately blocking the refund.
This behavior is dishonest and unacceptable. Oopbuy is clearly engaging in shady business practices and taking money for products they don’t deliver.
Avoid this company at all costs. They are unreliable, untrustworthy, and completely unprofessional.
I had a bad experience with oopbuy, the items are not the same, the size too, pictures and reality are so different i spent 200 euro in the first order and throw all the things ! The prices are very low but the quality too you will wear the item one time and throw it
Good, but I had to pay 85$ for 3,5 kg in shipping. I know that the shipping is expensive, but it shouldn’t be that expensive from what I heard from other people.
I’ve spent over $1,000 on Oopbuy, carefully planning my order around an upcoming trip to China. Since I’ve used other agents that ship domestically within China, I entered a Chinese address without issue—only to be informed a week after payment that they don’t actually ship to domestic addresses. This critical restriction was never made clear during checkout, leaving me stranded without the items I needed for my trip.
To make matters worse, customer service responses were extremely slow (often taking hours or days) unless I reached out via Discord, which had quicker replies. The lack of transparency and delayed communication made the entire experience frustrating. I expected better from a service handling such significant orders.
I personally have had a great experience with Oopbuy, and whole heartedly believe that its one of the best agents out there. As a returning customer, I have processed several orders, from price ranges between 100-200€. They process orders incredibly quickly, and they have great shipping times, especially to the warehouse, although that depends from product to product. The customer support is very efficient and replied to me emails/ questions very quickly, faster than it took me to log back on. They were very straightforward and direct with their answers. The only thing about the agent, is that when you are browsing something through a weidan link it is unclear whether they have a product in a certain size/ colour. For example if I wanted to buy a pair of shoes in size 45, and only 3 out of the 5 colourways were available, it would be hard to tell. Other than that, the shipping prices were very reasonable, they had a lot of different shipping options, and they delivered just as expected. So overall, I would absolutely recommend you use them as your agent.
Fake Shipping Lines (Pay more Still takes Weeks to be delivered.
I paid 45 Euros more for the XPF Line it said 4-7 Days Delivery but i am waiting 2 weeks now and its not even in germany yet so yeah btw they know its a Fake Shipping Line. But they dont bother to take it down they probally make money off it.
Everyone talks about the great quality and cheap shipping the shipping was 57 dollars for a 3 dollar hoodie that literally came in the worst condition ever and not even what the picture showed. Do not buy