Oyrosy（oyrosy.com）在 OK.one 的综合评分为 3.1 分（满分 5 分），基于本站收录的 493 条用户评价，属于购物与时尚分类，口碑一般。评价两极分化：51% 给出 4 星及以上，同时 41% 打了 1 星；商家回复了 98% 的差评；近 12 个月新增 388 条。数据最后更新于 2026-10-24。
Amazing experience from start to finish. The team was incredibly helpful with an outfit exchange. Customer service was responsive , kind and truly a pleasure to work with. I highly recommend. Thank you!
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
What makes my experience great is the items themselves. The styles are so attractive and the customer service too is very prompt and kind. I've never had issue, and I'm happy with every single item thus far. Great store but they sell out of the best styles way too quickly. So one must act very quickly if you want a really hot- ticket item.
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
They are Quick to answer and provide good options to replace items. The quality is good but the size is a bit bigger than other urban brands. They were patient and understood the issues I encountered. The clothing I received looked like the pictures
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
If I could give them a no stars, I would. The worst experience ever. The dress I bought fit horribly. When I tried to return it, they said they processed the refund but never got it. When I inquired about they, they said they could only give me 20%. And then never refunded me even that. They are thieves. Never buy from them.
Sincere apologies for the dissatisfaction caused by the size issue and the unreceived 20% refund you were promised—this is not the shopping experience we strive to provide, and we take your feedback seriously. Regrettably, we are unable to locate your corresponding order using your review ID, which has prevented us from promptly verifying and resolving the relevant issues for you. For us to thoroughly investigate the size problem and refund matter, and provide a satisfactory solution tailored for you, please contact our official email [[email protected]]. Our dedicated customer service team will follow up with you at the earliest opportunity and handle this matter in full. Thank you for your understanding and patience. Oyrosy Team
Too many out of stock items show on the web site, not good! Then to get a refund is impossible, must settle for credits.
Hi there, we’re truly sorry for the inconvenience brought by the product stock-out. We’ve taken your feedback seriously and will optimize our inventory management to make improvements. We checked your order and found the out-of-stock item has been replaced with the alternative you chose. If you still need a refund, please contact us at [[email protected]] and we’ll process it promptly. Thanks for your understanding! Oyrosy Team
Do not believe the good reviews that is the company writing their own good reviews…I’m warning you please do not buy from them (Oyrosy)you will regret it.
Hi there, we’re sorry your shopping experience wasn’t great. We tried to check your order with your review ID but couldn’t find the matching record. If you had any issues with your purchase, please contact us at [[email protected]]. We’ll verify your order and resolve the problem for you promptly. Thanks for your understanding! Oyrosy Team
I was told a refund was given. No refund ever posted to my account. If it did, show proof!?!?!
We apologize for the refund-related inconvenience that’s still troubling you. As we informed you before, the refund was successfully processed and returned to your original payment account last year. Fund reflection may be delayed due to bank/payment platform rules—please kindly check with your issuing bank first. If you need any assistance with the inquiry, contact our official email and our team will provide all the relevant proof and support at once. Thank you for your understanding. Oyrosy Team
HORRIBLE - Item is not at all as described. No pockets. Not sophisticated in style nor look. Looks and fits more like a onesie blanket. I posted a review on their site, which they have deleted. Beware of sites where all reviews are favorable. The silhouette does not match what is advertised. However, the fabric is soft and very nice. I ordered an XL. Customer service is excellent - responsive and refund issued within 2 business days. I asked for a refund BEFORE the 24 hour window expired, they claimed the item has already shipped...Impossible. The pathetic 20% refund on a $140 item assures I will never shop this site again. What a shame, as I was excited to receive this garment. Feedback section 'Causes of customer after-sales problems' should have one additional selection - item not as advertised.
Sincere apologies for the disappointment the product not matching the description has caused you! We note you mentioned a refund has been processed in your review, yet we’re unable to locate your relevant order records via your review ID. We truly value your feedback and the trust you’ve placed in us, and would be grateful if you could consider updating your review at your convenience. If you have any follow-up questions, feel free to contact us anytime! Oyrosy Team
I received a text stating a refund was sent to my bank. I did not receive a refund.
Sincere apologies for the frustration of not receiving your refund. We’ve checked and confirmed the refund was processed on November 22nd last year. Please contact your bank for follow-up on the fund arrival—we’ll assist with any needed proof promptly! Oyrosy Team
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
the Q U A L I T Y The colour atahe size
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
The internet is always dangerous when ordering shoes or clothes. Will it fit? Whats the cut? Is it stretchy and will it look good on me? Oyrosy takes the fear out of the buying experience. I ordered a dress for my wife. She is a M at best. Sometimes a large due to her shoulders. Turned out based on the cut and the material she needed an S !! Oyrosy was very good and they sent me an S to replace the M. Thank you
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
Do not order from this company. I purchased a pair of boots and a shirt. They never sent me the items and refuse to give me the money back. It has been 6 months!!!
Dear customer, we’re sorry to hear you haven’t received your order yet. We checked our system with your review ID but couldn’t locate the corresponding order information. To help us resolve this for you quickly, could you please contact our support team via [[email protected]] with your order number, shipping address, and purchase details? We’ll prioritize your issue and get back to you as soon as possible. Thank you for your patience and understanding. Oyrosy Team
BEWARE: I paid $132.95 for a pink crocodile print outfit on Dec 13, 2025, I have never received the outfit, I sent a text to inquire about it, they said it is out of stock, for me to order something else. I sent a message to refund my money, they have not refunded my money, and they have not responded to my text, I have received nothing in return. I told them I will turn this over to my Bank for investigation for fraud, still nothing.
Hi there, we’re truly sorry that your order hasn’t arrived yet. We tried looking up your order using your review ID, but unfortunately, no matching record was found in our system. For us to sort this out for you promptly, would you mind reaching out to our support mailbox at [[email protected]]? Please include any details you have (like order number, purchase date or shipping info) when you contact us. We’re dedicated to resolving this for you as soon as possible. Thanks for your understanding! Oyrosy Team
I ordered 3+ months ago but haven’t received my order yet. I ordered a pink leather dress. And another blue dress as replacement for another dress. Haven’t received them yet.
We sincerely apologize for the frustration caused by not receiving your order and the inconvenience this has brought to you. We checked our order system and confirm that your order was fully shipped . A detailed shipping confirmation email, including the tracking number and logistics link, was sent to the email address you registered with us right after dispatch. If you haven’t received this email, please check your spam or junk folder first. Alternatively, you can reach out to our support team via [[email protected]] at any time, and we will resend the shipping details to you immediately. We fully understand your disappointment that led to the review. If the shipping information helps you locate your parcel smoothly, could you kindly consider updating your review? Your understanding means a lot to our team. Oyrosy Team
Still waiting on a refund that was requested in October!!!!! I’m sure I won’t receive it due to the poor quality of the clothes and business. I’m so so glad I didn’t allow them to take away more then they did!
We’re truly sorry to hear that you haven’t received your refund yet and that this has ruined your shopping experience with us. We immediately looked into your order and found that the full refund was actually completed back in November 2025—we’ve attached the transaction record for your reference. Usually, refunds can take 3–10 business days to show up in your account, depending on how your bank handles cross-border transactions (if applicable). Could you please reach out to your bank or payment platform to check the status? They can trace the transaction and clarify any delays. We totally get why you left a negative review, and we hope this clarification can help resolve the misunderstanding. If everything gets sorted out smoothly, would you mind considering revising your review? It would be a huge help for our small cross-border clothing store. Thank you so much for your patience and understanding! Oyrosy Team
I purchased a beautiful velvet teal blue dress that turned out be too green for a wedding which prohibited guests from wearing green. The Service Team at Oyrosy was kind and attentive and assisted me with finding an alternative option and no additional cost. Superb customer service!!
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
I purchased a beautiful jumpsuit from Oyrosy but unfortunately it did not fit me in any way. So they are going to replace it with something else I chose. That's what I call service. I will definitely continue to shop with Oyrosy..
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
Customer service very helpful and has quick response. I have been very happy with all items I have recieved.
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
I loved the coat I ordered but I couldn’t close it. I was very disappointed because the coat was nice looking red with leopard sleeves However, Oyrosy was great they offered me a trade and I picked two gorgeous dresses. That is great customer service! I’m sorry I could not close that nice look coat but Oyrosy soothed my disappointment by offering me a fabulous solution which I really appreciate. I will be purchasing more lovely clothes at their store. Thank you, Oyrosy!!! Great job!
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
共 493 条符合条件的评价
