Never recieved product and was unable to get my money refunded for an order of mor than $130 and emailed there email several times asking to return my money and they just kept saying for me to choose something else, so I just gave up because I kept telling them I did not want something else, I wanted my money back. Will never buy again and just wanted to alert others.
Oyrosy 回复2026-04-30
We’re sorry about your unpleasant shopping experience.Your satisfaction is our top priority. Please email us at [email protected] so we can listen and provide a proper solution for you.
Oyrosy Team
Ordered items that weren’t even in stock and was never notified. Instead of fixing it, they tried to make me buy something else. Customer service is nonexistent, no response via email or chat. Completely unacceptable. Avoid at all costs DON’T DO IT!!!!!!
In response to your reply below…do you know how many times I have emailed you? I get an automatic reply to go to my account and only offers me an exchange. I have not received an acceptable response to date.
Per federal consumer protection laws, since you cannot fulfill my original order due to stock issues, I have a right to a full refund to my original payment method. I do not authorize a substitute item and requested on multiple occasions you refund my money.
Oyrosy 回复2026-04-27
We’re sorry about your unpleasant shopping experience.Your satisfaction is our top priority. Please email us at [email protected] so we can listen and provide a proper solution for you.
Oyrosy Team
⚠️ Scam warning – Order not delivered (Order #OY167140)
Based on my experience, this company appears to operate like a scam.
I placed an order on April 5, 2026 for $160.11 and never received the items. There is no valid tracking or delivery confirmation, and customer support has not provided a proper solution.
I am now requesting a full refund and will proceed with a chargeback.
After reading many similar reviews from other customers, this does not seem like an isolated case.
I strongly recommend avoiding this store.
Oyrosy 回复2026-04-20
We’re sorry about your unpleasant shopping experience.Your satisfaction is our top priority. Please email us at [email protected] so we can listen and provide a proper solution for you.
Oyrosy Team
I ordered three dresses. I only received two. I would like to return the two and I can't find a courier company that will accept the address that I was given to do the return and there's no word on receiving any money for the third dress I did not get.
Oyrosy 回复2026-04-17
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Oyrosy Team
Unfortunately, I did not see reviews on this site! Absolutely horrible customer service! They charged my card twice!! they showed another of the exact same purchase delivered somewhere else so I could not get my money back!
Oyrosy 回复2026-04-16
We’re sorry about your unpleasant shopping experience.Your satisfaction is our top priority. Please email us at [email protected] so we can listen and provide a proper solution for you.
Oyrosy Team
WARNING! DO NOT SHOP HERE! I ordered 3 items. After 2 months, only 1 item arrived. Quality was not what I expected for the price.
I reached out to ask about the other 2 items and was told they were "out of stock". Why did I have to reach out? I should have been contacted by the seller with this information.
I requested a refund for the 2 out of stock items MULTIPLE times but I keep getting auto-generated runaround emails in response.
They have essentially STOLEN hundreds of dollars from me. I will be reporting fraud on my credit card and highly recommend others in this situation to do the same.
Oyrosy 回复2026-04-15
We’re sorry about your unpleasant shopping experience.Your satisfaction is our top priority. Please email us at [email protected] so we can listen and provide a proper solution for you.
Oyrosy Team
love this website, great clothes and great customer service.
Oyrosy 回复2026-04-14
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
The clothes looked and felt nothing like the model, the return policy is not intuitive, wish me luck on getting my money back, this was not cheap but definitely looks it!
I'm done with online shopping, consignment and vintage second hand all the way!
Oyrosy 回复2026-04-14
We’re sorry about your unpleasant shopping experience.Your satisfaction is our top priority. Please email us at [email protected] so we can listen and provide a proper solution for you.
Oyrosy Team
Ordered a dress for my wedding. Very happy with quality. Needs an exchange as was a tad too big. Customer support was really helpful. Fully recommend this store.
Oyrosy 回复2026-04-13
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
This store has beautiful clothes They arrived in a timely manner and were packaged great I ordered several outfits from them an l will continue to shop there thanks for the great clothes
Oyrosy 回复2026-04-13
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
ZEROS STARS - TRULY THE WORST customer service experience I have ever had in my life. Clothes took forever, came after my event, I asked 4 times for the order to be cancelled and they kept giving me the run around and then shipped it. It comes from China BTW and if you want to send it back it's on your dollar - quality is awful - I filed with the Better Biz Bureau and my bank. 12 days they said they were issuing a full refund - never got it and they have stopped responding to my emails - ABSOLUTE SCAM OF A COMPANY - NEVER EVER BUY FROM HERE
Oyrosy 回复2026-04-13
We’re sorry about your unpleasant shopping experience.Your satisfaction is our top priority. Please email us at [email protected] so we can listen and provide a proper solution for you.
Oyrosy Team
TOTAL SCAM. vendor is Chinese. A return took 2 hours of sitting on 'chat', refused to give in. No email address, no phone number, no other means of getting in touch. Vendor asked why, I said item too big, vendor asked for my body measurements (!) offered 20% to keep item. When finally agreed to allow me to return it was to a postal address in Mainland China and I was asked to pay import taxes. NEVER BUY FROM THESE PEOPLE.
Oyrosy 回复2026-04-11
We’re sorry about your unpleasant shopping experience.Your satisfaction is our top priority. Please email us at [email protected] so we can listen and provide a proper solution for you.
Oyrosy Team
My package came with no return label inside. I called them and they said I didn't have to return the item and they would send whatever else I wanted. Nothing! Dress was heavy! Heavy cotton knit with denim arms.
Oyrosy 回复2026-04-11
We’re sorry about your unpleasant shopping experience.Your satisfaction is our top priority. Please email us at [email protected] so we can listen and provide a proper solution for you.
Oyrosy Team
The clothes is beautiful but it does take a long time. What I do now, I ask on the chat box if the item is available to be shipped in the 24 hours. Many times they say yes many times they say no but even after the 24-hour shipping it takes about another day another 10 days. But the clothes is spectacular and I cannot believe I'm getting it for so cheap. I have ordered more than 22 pieces since January I am waiting for two and they are completely worth it.
Oyrosy 回复2026-04-13
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
Horrible company and horrible customer service. I ordered a winter jumpsuit in November. It arrived in March, past season. I tried to return it (which this company makes it almost impossible to figure out how to do, having to search online how to do so) and they said it was not returnable. I paid full price for it.
Oyrosy 回复2026-04-11
We’re sorry about your unpleasant shopping experience.Your satisfaction is our top priority. Please email us at [email protected] so we can listen and provide a proper solution for you.
Oyrosy Team
Never received my refund after being told it was given to me and to be patient because of the time zones. Never received it and have been waiting since Oct 2025
Oyrosy 回复2026-04-11
We’re sorry about your unpleasant shopping experience.Your satisfaction is our top priority. Please email us at [email protected] so we can listen and provide a proper solution for you.
Oyrosy Team
I am trying to be constructive and helpful but am terribly frustrated in dealing with them. I do not know if they are pretending to not understand me or truly do not. When I asked to return something, they said it was cost prohibitive, and would give me a 20% refund. I said OK, then they emailed that they had checked their records and already resent the item to me??? WHAT? Resent an item I did not like and was asking to return? Several weeks later, something showed up from them that I had not ordered, hideous looking, would never have ordered. DO NOT BUY FROM THESE PEOPLE, AND BTW, CLOTHES ARAE TRULY CHEAP LOOKING.
I just saw your response and have already emailed you numerous times. You either lie and tell me you have issued refund, which you have not, or you respond with something that makes no sense. So I am just considering this a lesson learned and hope that others can benefit from my loss and not make the same mistake in buying from you.
Oyrosy 回复2026-04-11
We’re sorry about your unpleasant shopping experience.Your satisfaction is our top priority. Please email us at [email protected] so we can listen and provide a proper solution for you.
Oyrosy Team
Have not received my order. Sent email, never received a response to my inquiry.
I placed an order on Feb 17, and to date I have heard nothing from this store. At the beginning of March, I sent an email inquiring about my order, there was no response. Also, online sites like TEMU and Shein, offers the same outfit for a much lower price. If the company had offered a status of my order, such as, backordered, delay in shipment or something I would not have wrote this review. Please buyer, beware you will not receive updates about your order.
Oyrosy 回复2026-04-11
We’re sorry about your unpleasant shopping experience.Your satisfaction is our top priority. Please email us at [email protected] so we can listen and provide a proper solution for you.
Oyrosy Team
I only wrote a positive review so they would hopefully send me SOMETHING. It didn't work so I'm going to be completely honest on my feedback. I've been miserable ever since I began to shop here at Oyrosy. They won't sell you what you actually ordered. They wait 2 months and then tell you it's sold out please choose from their old products. By cancelling your coupons you pay full price for stuff you'd never ever order. It is ALL a big huge scam. I have put in 7 orders I haven't received any of the 20 or so items. I get second rate replacements every time. It's been a nightmare. I wish I could have all my money back and never have seen Oyrosy in my life. Scam artists 1000%
Oyrosy 回复2026-04-11
We’re sorry about your unpleasant shopping experience.Your satisfaction is our top priority. Please email us at [email protected] so we can listen and provide a proper solution for you.
Oyrosy Team
If I could give zero stars I would 1 absolutely the worst to work with - clothing is overpriced and if you want to return it has to go back to China which you pay all the fees for. Also - they delayed my order for almost one month- I emailed to cancel FOUR times and they gave me the run around - then it suddenly shipped ? But has not arrived - DO NOYlT BUY FROM THIS COMPANY
Oyrosy 回复2026-04-11
We’re sorry about your unpleasant shopping experience.Your satisfaction is our top priority. Please email us at [email protected] so we can listen and provide a proper solution for you.
Oyrosy Team
