the great quality of the garment, and the speed in which I received it.
Oyrosy 回复2026-03-13
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
I ordered an adorable white denim jumpsuit in what turned out to be the wrong size. When I reached out to Oyrosy their support team got back to me very promptly. They asked me for more details and then helped me find another amazing jumpsuit, because sadly the other one was out of stock. They’re sending me the new and allowing me to keep the original one as a gift and hopefully if I lose some weight I can fit in that one as well! I really appreciated their kind, attentive and efficient support team! I would buy from them again in the future.
Oyrosy 回复2026-03-12
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
That fact that you actually listen and investigate the problem
Oyrosy 回复2026-03-12
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
The experienc was actually much better than I expected and the item turned out to be really cute. The quality is also good. I was a little leary at first but upon arrival I was pleased. I thank you for a really good product and for shipping in a timely manner. I would buy from you again.
Oyrosy 回复2026-03-09
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
Poor communication and still waiting on my dress weeks later.
Oyrosy 回复2026-03-09
Hi Cathy, we're sorry to hear about the frustration with your order and the poor communication. We take this feedback very seriously. We've checked our system using the review ID you provided, but we couldn't locate any matching order. To help us find this quickly, could you please reach out to us via email with the email address you used to place the order and any order confirmation details you might have? This will allow us to locate your order, investigate the issues you've raised, and work with you to find a fair resolution.
Our email : [email protected]
Oyrosy Team
I am extremely impressed with Oyrosy! They are a classy company in every way-from their beautiful website to the pristine packaging and the high-quality clothing that arrives right at your door in a timely manner.
What really stands out is their customer service. If something isn’t quite right, they take care of it quickly and make sure you are 100% satisfied.
Oyrosy is a truly unique company, and I look forward to placing many more orders with them in the future. I’m hooked
Oyrosy 回复2026-03-09
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
I bought a cute dress for a concert but it took over 3 weeks so I coudn't wear it for that event. It was too big for me but the bust area was flat andthe fringe was all bent up and cheap looking. The quality of their dress is better than Temu even though the picture on both their websites are exactly the same! The fringe is better on Temu's dress and theirs was $20 and OYROSY owesme $108.39 and keeps saying they will send me a different item of my choice but I have sent them the link and their picture at least 5 times and AMY just keeps saying for me to send them a link! It is ridiculous! I reported them to my Credit Card Co.!!!
Oyrosy 回复2026-03-06
Dear Tamara, we sincerely apologize for the experience you've had with your recent purchase. We take your feedback very seriously. To help us find your order and address your concerns, please reach out to our dedicated support team at [[email protected]]. Kindly provide the email associated with your account, and we will prioritize your request.
Oyrosy Team
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
Everything is not going okay. There are many items I have to wait for production but I am trying to learn how to be more patient and trust the process. I just can't seem to get the item I order. I keep having to choose a replacement and the replacements are all at full price. So all the rewards and 50% off coupons I have earned don't really actually get me anywhere. I lose coupon choosing replacements I'd never buy! It's quite saddening to be honest...thinking I have this great hot new outfit coming and then months later I'm told it's out of stock. It keeps happening over and over. My trust is breaking...
Oyrosy 回复2026-03-05
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
I ordered a dress ( bohemian chiffon) in January after many emails and trying to track i have had no luck in getting an expected delivery? I did have a very good experience with a coat I ordered last year that was one the small size. Oyrosy offered to make another one free of charge and not return the original. This arrived within a 2-3 week period. Why can’t I get the dress in the same frame time ? I will not risk buying again
Oyrosy 回复2026-03-05
We are truly sorry for the frustration caused by the delayed delivery of your dress. We understand how disappointing it is when an order does not arrive as expected, especially after your positive experience with us last year. We have processed a full refund for this order, and we are taking steps to improve our delivery timelines. Thank you for your feedback, as it helps us improve.
Oyrosy Team
The customer service was excellent and fast when I needed help. I so appreciate that and immediately bought something else I’ll love.
Oyrosy 回复2026-03-04
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
I wrote a review noting lack of reply to my emails. They suggested I email then with the order number which I had done and have continued to do but no reply. I want a refund as product not as advertised. I will be reporting this company to Fair Trading and hope to stop the advertising.
Oyrosy 回复2026-03-03
We're very sorry for the trouble. We've checked our records and haven't received any emails from you about your order or refund request.
To resolve this, please contact us directly at [[email protected]] with your order details. We'll investigate the issue with the product and process your refund right away.
Thank you for your patience.
Oyrosy Team
This was my first time ordering from OyRosy, and when the dress came in a size that ended up being too large, I asked for an exchange. The customer service agent was very helpful, allowed me to do the exchange with no headaches at all, and even suggested that I did not need to return the previous item.
Oyrosy 回复2026-03-03
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
I had been shipped two of the grey sweat pants and top I was able to work with someone within 48 hours. We resolved issue with kindness and understanding - thank you
Oyrosy 回复2026-03-03
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
Thank you for the prompt customer service and refund.appreciate it.
Made my shopping experience with this merchant pleasant.
Will continue to buy other pieces from this merchant love the quality of the clothing.
Thank you again.
Oyrosy 回复2026-03-02
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
I recently purchased a jogging suit that was too small. I corresponded with the customer support team. Amy I believe, and she was able to get my measurements and send me the correct size. I haven't received it yet but was very happy with the prompt correspondence that I received daily from Amy. She was able to answer every question and knew exactly how to help me. I would order from OYROSY again because of the help I received this week.
Oyrosy 回复2026-03-02
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
After much confusion, I eventually received a full refund on my jacket from OYROSY! Had to pay for return postage but I was aware of this - made clear in their terms and conditions. Postage was £30 on £120 jacket so only £30 lost! Communications were good - always got replies after I posted negative comments here! So persistence on my part paid off. OYROSY very apologetic.
Oyrosy 回复2026-03-02
We will continuously optimize to bring you a better experience. Thank you again!
I ordered my first pair of brown fringed pants and I love them. On the large side, stretchy, soft material, gorgeous colour. Lovely soft fringes and fantastic cut, waist loose.
Would buy again in a heartbeat!!!
Oh, I already ordered a size M because a love these pants so much 🙏
Oyrosy 回复2026-03-02
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!