Oyrosy（oyrosy.com）在 OK.one 的综合评分为 3.1 分（满分 5 分），基于本站收录的 493 条用户评价，属于购物与时尚分类，口碑一般。评价两极分化：51% 给出 4 星及以上，同时 41% 打了 1 星；商家回复了 98% 的差评；近 12 个月新增 388 条。数据最后更新于 2026-10-24。
I had trouble with an outfit that didn’t fit but the company let me pick out another outfit of comparable amount. It worked out great. Thank you
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
Because l still haven’t received my order they won’t refund me for the item & they won’t answer about a exchange for the item of the amount of $109.00
Your experience is deeply upsetting, and we are sincerely sorry for every part of it. Not receiving your order and the lack of communication is a failure on our part, and we are committed to making this right. We have issued a full refund of $109.00 for the unshipped item, which should be processed within the next few business days. We understand this can't erase the frustration you felt, and we hope this gesture helps to restore some of your faith. If you need any further help, please don't hesitate to reach out to us at [[email protected]]. Oyrosy Team
TERRIBLE return policy - they don't want you to return clothing and will do anything to prevent refunding your money. Just getting the clothes in the first place can take weeks or longer. I've given them a few chances now and never again. The clothes do not fit correctly and you can't return them without having to ship to China and paying all kinds of fees. I am DONE with company!!!
We are truly sorry for the terrible experience you had with our return policy and the shipping delays. This is unacceptable, and we want to make this right. We have processed a full refund for the problematic items you ordered. Please allow a few business days for it to appear in your account. We hope this helps resolve the situation, and we would be grateful if you could update your review once you confirm the refund. Oyrosy Team
This jumper is the Perrrrrfect shade of red and it looks like a custom fit! The fit around the arms is not loose (this is good) and the fabric is sturdy. It looks elevated unlike lots of other one pieces. So easy and so cute!
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
The customer service was amazing. They were responsive and helpful. I love the products I have bought from them as well.
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
OYROSY I ORDERED TWO ITEMS FEB 5TH 2026 RECEIVED EMAILNO LONGER AVAILABLE AND THEY REFUSE TO REFUND MY CREDIT CARD. KAREN DOWNEY
We are sorry for the frustration caused by your Feb 5, 2026 order. All unshipped items have been fully refunded to your card. If the refund hasn’t appeared, it may take 3–5 business days for your bank to process it. To verify the status, please contact our support team at [[email protected]] with your order number or account email. We will resolve this promptly. Oyrosy Team
Oyrosy outfits are really good, tried them once and I was very very please with presentation and quality, shipment was reasonable good until I tried them again and bought a couple more peices, I bought five outfits, since the first week of January, after 2-3 weeks I received 2 out of the five outfits..then after another 2 weeks going to the the 3rd week, I reached to them and asked whats the situation on the remaining outfits..that was when I got a email to say the remaining outfits are "out of stock" that upset me as I had plans for two of the outfits. They have no telephone number to communicate so it was only thru email which take a couple days and when finally get a responce , they ask that I must choose a replacement, I did that which some.cost maybe a little over the original, they response was that I must choose something else. I said refund my money and it was like emailing a robot, different names respond saying the smae thing, went into almost two months, I received one of the three remaining outfits and today (Feb 25th ) I got a email to say they refund my balance. I must say, they have nice outfits but customer service sucks! and I dont think I will ever go through something like that again!
We are truly sorry for the inconvenience and frustration caused by the delay in resolving your order issue. We understand how important it is to receive timely updates, and we sincerely apologize for falling short of your expectations. We want to confirm that the out-of-stock item(s) in your order have been fully refunded. The refund should reflect in your account within the standard processing time of your payment provider. If you have any further questions or need additional details, please contact our support team directly at [[email protected]]. When you email us, kindly include the email address associated with your order so we can assist you promptly. We hope to have the opportunity to regain your trust in the future. Oyrosy Team
I of to email to get the order ship out after 26 days and they wouldn’t send back the package unless I paid for it to ship pack or they said I would get 20% off from it. I would never order anything else from this company again!! Worst decision ever and I recommend everyone else not to order anything from Oyrosy.. Bad bad business.
We are deeply sorry for the frustration and disappointment caused by your experience with your order. This is absolutely not the level of service we aim to provide, and we sincerely apologize for the stress this has caused you. After reviewing your case, we want to clarify that we did not require you to return the item, and a full refund has already been processed for your order. If you have any further questions or need additional details, please contact our support team directly at [[email protected]]. When you email us, kindly include the email address associated with your order so we can assist you promptly. We hope to have the opportunity to regain your trust in the future. Oyrosy Team
the product is great quality and the customer service is great!
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
Your clothing is beautiful. The quality is sensational, I love shopping with this company. Easy returns, easy refunds, but you'll never do it because they're all so beautiful.
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
I am very happy with this company's customer service when my boyfriend bought me the wrong size they offered a to send me the correct size for free and expedited it. I was also impressed with the quality.
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
I have purchase several items for Oyrosy. All items have been excellently made. I have purchase from Free People and Oyrosy quality of material have been much better.
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
They were so wonderful to work with the size I normally order from them was way to small so I emailed customer service and they sent the next size at No Charge and told me to donate the smaller size! What fantastic customer service! Great On line order company Thank you
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
This company is terrible to deal with! I would advise not purchasing anything from them. The advertisements are differnt than the items that come, the items are not cheap & appear to be of good quality but, they are not, they are cheap products. I ordered 3 blazers & they are all unacceptable & don't fit. I have been emailing & communication with customer service for 5 weeks trying to get a refund, the company avoids the issue and will not give me the address to return the items. They have offered a discounted price to keep the items or asks me to purchase other items, niether of which are acceptable solutions because I don't want the cheap costume items, I have not use for them nor do I want more junk from them. The company uses stallling techniques & says it answers emails every 3-5 days which just prolongs the seemingly never ending return process. They are not honoring their return policy and I think this is not a reputable company. I am a very unhappy customer:(
We are truly sorry for the terrible experience you've had with our company and the blazers you ordered. We completely understand your frustration. We have processed a full refund for the items you received, and it should be in your account within 3-5 business days. We apologize for the delays and poor communication, and we're taking steps to make sure this doesn't happen again. If you need anything else, please reach out to us at [[email protected]]. Oyrosy Team
We're sorry to hear you're unhappy with our customer service. We've checked your order and see the funds are frozen because of the open case, which is why we can't issue a refund right now. Please cancel the case first, then email us at [[email protected]] with your order number, and we'll process your refund right away. Thanks for your understanding. Oyrosy Team
Terrible customer service. While most companies have developed very good customer service, this one has not. Appears the reps have been taught how to postpone, and NOT do what the customer requests. Still trying to get response on how to return an item I do not want.
We are truly sorry to hear about your disappointing experience with our customer service, and we sincerely apologize for the frustration this has caused you. We want to clarify that we have already prepared a suitable replacement solution for your unwanted item and have reached out to you via our standard communication channels. We kindly ask that you check your message history or the email associated with your account, as our team has been waiting to assist you with this. If you still cannot locate our messages, or if you need further clarification on the return process or the replacement options, please don’t hesitate to contact our support team directly at [[email protected]] with your order number. We are committed to resolving this matter for you promptly and ensuring your complete satisfaction. Thank you for your patience, and we hope to have the opportunity to make this right for you. Oyrosy Team
Wouldn’t rate them 1. Dress not as described and no response to reaching out for refund options. Don’t buy from this company. I have emailed 3 times with my order number and no reply. Today they have tried to contact me is outright not true.
We're sorry to hear about your disappointment with the dress and the difficulties you've had getting a response. We tried to locate your order using your customer ID but couldn't find a matching record in our system. Please contact our support team at [[email protected]] with your order details (like the email used for purchase or order number) so we can assist you with your refund request. Oyrosy Team
The outfit that arrived doesn't look like the image on the AI model. The pants look like clown pants. These are cheaply made and I wouldn't recommend this brand to anyone. I want my money back!
We are truly sorry that the item did not match the description and the size was not suitable for you. We understand how disappointing this experience must be and sincerely apologize for any inconvenience caused. We have processed a full refund for the problematic item, and the funds should be returned to your original payment account soon. We highly value your satisfaction and have done our best to resolve this issue for you. If you are satisfied with how we handled your problem, we would greatly appreciate it if you could kindly consider updating your review. Your support means a lot to us, and we hope to have the opportunity to serve you better in the future. Thank you so much for your understanding and patience! Oyrosy Team
Quality is terrible, I would give no stars if I could. Looks nothing like the pictures
We are sorry to hear you are disappointed with the product quality. We have tried to locate your order using the review ID, but we couldn’t find any matching record. Please contact us via email [[email protected]] with your order details so that we can assist you properly and resolve your issue as soon as possible. Thank you for your understanding. Oyrosy Team
Do not purchase from this company, I purchased an item, when it arrived the item was to small and did not fit. I made numerous attempts to contact the company to return for a full refund. The company refuses to provide there shipping address and instead asks me if I want to make another purchase. The compny uses stalling tatics and refused to follow there return policy. I believe this is a SCAM company. Follow-up - after posting my response regarding my issue, the company reached out and provided a refund.
We are truly sorry that the size was too small for you and that you were unhappy with our return policy. We understand how disappointing this can be, and we sincerely apologize for any inconvenience caused. We have already processed a full refund for you, and the funds should be returned to your original payment account soon. We always value your satisfaction and have done our best to resolve this issue for you. If you are now satisfied with our solution, we would greatly appreciate it if you could kindly consider updating your review. Your feedback means a lot to us, and we hope to have the opportunity to serve you better in the future. Thank you so much for your understanding and support! Oyrosy Team
共 493 条符合条件的评价
