Parcel Monkey USA

Thank you, Yasser, for taking the time to share your thoughtful feedback! We're delighted to hear that you found our price comparisons helpful and appreciated being able to choose the shipping option that best suited your needs. It's also great to know that our support team was able to provide the additional information you needed and that your package arrived safely. We truly appreciate your suggestion about displaying all tracking numbers, including those assigned by intermediate facilities for international shipments. Feedback like yours is invaluable, and we'll be sure to share it with our team as we continue improving the customer experience. Thank you for choosing Parcel Monkey, and we hope to assist you again in the future! Best regards, The Parcel Monkey Team

谢谢威廉的精彩评论！我们很高兴听到您发现 Parcel Monkey 易于使用，欣赏其清晰的界面，并对我们出色的价格比较感到满意。很高兴知道您有如此积极的体验，我们非常感谢您花时间分享您的反馈。 最好的问候， 包裹猴团队

卡罗尔，谢谢您花时间分享您的反馈。得知您通过 DHL 运送至日本的货物时遇到困难，包括退回包裹和意外的海关费用，我们深表遗憾。我们理解这一定是多么令人沮丧，特别是考虑到您之前在其他运输服务方面的积极经验。 虽然海关决定和进口费用由目的地国家/地区的海关当局和承运人流程决定，但我们感谢您的评论并理解您的失望。您的反馈非常有价值，我们将继续与运营商合作伙伴合作改善客户体验，并与我们的团队分享。 再次感谢您的反馈，希望以后有机会为您提供更好的服务。 最好的问候， 包裹猴团队

Thank you for your feedback. We're sorry to hear about your experience. We understand your concerns regarding the customs process and the outcome of your shipment. We will review your case with the carrier and provide you with an update as soon as we receive more information. If you haven't already, please continue to communicate with us through your Parcel Monkey account so we can assist you further. Best regards, The Parcel Monkey Team

Thank you for your feedback. We're sorry to hear about your experience and understand how frustrating it is not to receive updates on your shipment. We will investigate this matter with the carrier and follow up with you as soon as we receive more information. Please continue to communicate with us through your Parcel Monkey account so we can keep you informed of any updates regarding your shipment. Best regards, The Parcel Monkey Team

Thank you, Calvin, for your wonderful review! We're delighted to hear that you found Parcel Monkey easy to use and that our platform helped simplify international address entry. It's great to know our affordable rates and streamlined shipping process made your experience a positive one. We truly appreciate your feedback and look forward to helping you with your future shipping needs. Best regards, The Parcel Monkey Team

Thank you, Caryl, for taking the time to share your feedback! We're delighted to hear that you've consistently found our service fast and reasonably priced. We also appreciate you raising your concern about the unsecured warning messages on some of our webpages. We understand how important online security is, especially when handling personal information. Your feedback is valuable, and we'll ensure it's shared with our technical team so they can investigate and improve the experience. Thank you again for your continued support. We hope to provide you with an even better experience in the future. Best regards, The Parcel Monkey Team

Thank you, MT, for your awesome review! We're thrilled to hear you had such a positive experience with Parcel Monkey. Your feedback means a lot to us, and we're delighted we could make your shipping process a great one. We look forward to helping you with your future shipping needs. Best regards, The Parcel Monkey Team

Thank you for your feedback. We're sorry to hear about your experience with the additional charge. We understand your concerns and appreciate you bringing them to our attention. We will review the details of your shipment and the carrier's audit to better understand what occurred. Thank you for sharing your experience, and we appreciate the opportunity to investigate this matter. Best regards, The Parcel Monkey Team

Thank you for your kind review! We're delighted to hear that you found Parcel Monkey easy to use and that you were pleased with our competitive shipping prices. Providing a simple, affordable shipping experience is exactly what we strive for, and we truly appreciate you taking the time to share your feedback. Best regards, The Parcel Monkey Team

Thank you for your feedback. We're sorry to hear that your shipment was not collected as scheduled and that you've experienced delays in receiving a response from our support team. We will investigate this matter with the carrier and review your case. We will provide an update through your Parcel Monkey account as soon as we receive more information. Thank you for your patience. Best regards, The Parcel Monkey Team

Thank you for your feedback, Bernard. We're sorry to hear about your experience and understand how disruptive this has been for your business. Your concerns regarding the account review, the unused label refund, and the inability to create new shipments have been noted. We can confirm that your case has been escalated under reference PMSOP6W9, and the appropriate team is currently reviewing it. We will provide an update through your Parcel Monkey account as soon as we receive further information. We appreciate your patience while the review is ongoing. Best regards, The Parcel Monkey Team

Thank you, Edi, for your kind review! We're delighted to hear that you found it easy to book your parcel through Parcel Monkey and send it on its way. Providing a simple and hassle-free shipping experience is exactly what we strive for, and we truly appreciate you taking the time to share your feedback. Best regards, The Parcel Monkey Team

Thank you, Richard, for your feedback! We're so pleased to hear that you found Parcel Monkey convenient to use. We appreciate you taking the time to share your experience and look forward to helping with your future shipping needs. Best regards, The Parcel Monkey Team

Thank you, Dennis, for your fantastic review! We're thrilled to hear that you found our shipping service to be such great value while still benefiting from the trusted services of major carriers. Your kind words and recommendation mean a great deal to us, and we're delighted we could provide an experience that exceeded your expectations. Best regards, The Parcel Monkey Team

Thank you, Paddy, for your kind feedback! We're delighted to hear that you had a great experience and appreciated our transparent pricing. Your support means a lot to us, and we look forward to helping you with your future shipping needs. Best regards, The Parcel Monkey Team.

Thank you for your wonderful review! We're delighted to hear that you were pleased with both the quick delivery and our great pricing. It's fantastic to know we could provide a smooth and affordable shipping experience, and we truly appreciate you taking the time to share your feedback. Best regards, The Parcel Monkey Team

Thank you, James, for your wonderful review! We're delighted to hear that you found Parcel Monkey very easy to use and that our pricing helped you save money. Providing a simple, affordable shipping experience is exactly what we strive for, and we truly appreciate you taking the time to share your feedback. Best regards, The Parcel Monkey Team

Thank you for your kind review! We're delighted to hear that you were pleased with both the great pricing and the performance of our service. Providing reliable shipping at excellent value is exactly what we strive for, and we truly appreciate you taking the time to share your feedback. Best regards, The Parcel Monkey Team

Thank you, Md Fahim Shahriar, for your wonderful review! We're delighted to hear you had an overall great experience with our platform. Your feedback is greatly appreciated, and we look forward to making your future shipments just as smooth and hassle-free. Best regards, The Parcel Monkey Team