Partsology

Hi, Leinelle. Thank you so much for sharing your experience with us. It makes us happy to hear that your order was not an exception to arrive on time as promised. We will keep doing our best so you can always count on us. We look forward to continue doing business with you.

Hi, Gary. Thank you so much for your kind feedback and for your preference with us. We truly appreciate your support and are glad you are having a good experience with our service and meet your expectations. We look forward to serving you again

Hi, Jeffrey. Thank you for your great feedback. We are happy to hear that you were pleased with the shipping time and that the parts fit perfectly, because we always look to meet the OEM specifications, and we look forward to hearing from you again and continuing to do business with you. We always appreciate your preference.

Hi, Frank. Thank you so much for your feedback. We truly appreciate that you liked our service and shipping. We do our best to meet our customers´ expectations as offered, and we will continue doing that great job, so we hope we can continue doing business with you.

Hi, Luis. We truly appreciate your feedback. We are happy to hear how you liked our service and we hope we can continue doing business with you.

Hi, Karon. Thank you for sharing your experience with us. We are satisfied to know that we were able to deliver your package on time, as expected. We truly hope we can hear from you again soon; you can count on us.

Hi, Darren. We truly appreciate your feedback. We are glad to hear how you liked our parts, because each part is made to match OEM specifications, keeping that great quality, and we hope we can continue doing business with you. You can count on us, Partsology.

Hi, Rudy. After checking the records and the conversations we had with you over email and over the phone, since the return instructions were shared on 06/12/2026 and as you were responsible for shipping, it was specified that you had to provide us with the tracking number to follow the return, but you have never given us that tracking number. Until today, requesting us to find the tracking number because you do not have it, which, as we are not the carrier and we do not have access to their system, it´s imposible for us to locate it or confirm if the package was returned. From our experience, customers do not have a problem whenever they request the invoice and the tracking at the post office of the corresponding carrier. Please feel free to contact us once you have the tracking number to locate the package.

Hi, Rod. Thank you so much for sharing your experience with us. We know that for some stores it can be a little difficult to ship quickly, but shipping is always one of our priorities, and we do our best to ensure next-day delivery so you can count on us. 🤗️ We appreciate your preference and recommendation. We look forward to continue doing business with you.

Hi, Fil. Thank you for your feedback. After reviewing your case, we would like to clarify that the return shipping was the customer's responsibility because the incorrect parts were ordered. This is part of our return policy for non-warranty returns. We also want to clarify that we never required or instructed you to use any premium shipping service. You are free to choose the carrier and shipping method that best suited your needs, as our only requirement was that the parts be returned to the address provided. We appreciate your comments and thank you for your order.

嗨，汤米。 非常感谢您的反馈以及与我们一起购买。 我们很高兴听到您对我们的运输服务的评价，因为它准时到达。我们尽最大努力来满足这些期望。 我们期待继续与您开展业务。

嗨，理查德。 非常感谢您的反馈。 我们非常高兴听到您的包裹顺利按时到达。我们很高兴为您提供帮助，我们期待继续与您开展业务。

嗨，杰瑞。 非常感谢您的友好反馈并分享您的经验。 我们很高兴听到您对我们的运送服务的喜爱，因为谨慎运送并保证工作日之间的次日送达是我们的首要任务。 我们真诚地期待继续与您开展业务。

嗨，凯尔。 非常感谢您与我们分享您的经验。 我们很高兴收到您的善意反馈，因为我们知道保证零件的装配是多么重要，有时兼容性可能很困难。我们优先考虑为我们的客户快速、轻松地完成这些程序，我们很高兴您对此感到满意。 我们期待继续与您开展业务。

嗨，理查德。 我们感谢您的反馈。我们非常高兴听到您的订单按照承诺按时送达。我们每天都尽力保持快速运送包裹并让客户了解最新情况。 感谢您有机会与我们一起体验。 我们希望很快能再次收到您的来信。

嗨，约翰。 非常感谢您的友好反馈。 我们很高兴听到您喜欢我们的运输并且它按承诺准时到达，但对于该部件给您带来的不便，我们深表歉意。有时可能会在运输过程中发生，但如果您需要零件的保修，我们将很乐意为您提供帮助。如果需要，您可以致电 (844) 800-6866 联系我们。 我们期待继续与您开展业务。

嗨，鲍比。 非常感谢您的反馈。 我们很高兴得知我们的运输服务在下一个工作日按预期交付，并提供了所需的正确部件。 我们感谢您分享您的经验，我们希望能够继续与您开展业务。

嗨，爱迪生。 得知这些零件不符合需要，我们感到非常遗憾。 我们于 7 月 1 日收到了您关于此案件的电子邮件，因此我们的一名代理开始调查以协助您，并要求提供车辆信息，但我们没有收到任何回复。 我们非常乐意为您提供保修方面的帮助，我们多次尝试给您打电话，但也无人接听。您可以信赖我们来解决这些不便，我们还根据您的喜好向您发送了一封电子邮件来为您提供帮助。 我们感谢您的宝贵时间；我们期待您的回复。

嗨，杰西。 得知您的经历，我们深表遗憾。 在审核您的案例后，我们确认您的订单已运送到所提供的地址，并被标记为联邦快递已送达，并附有送达照片证明。 正如我们之前所解释的，尽管我们希望能够找回您的包裹，但涉及标记为已送达但未收到的包裹的情况必须直接向承运商报告，因为他们负责最终的交付，因为我们将包裹发送到了注册的正确送货地址。 因此，我们还为您提供了提出索赔或与 FedEx 联系所需的信息和链接。 我们理解这种情况是多么令人沮丧。 然而，正如我们的政策所述，一旦承运人将包裹标记为已送达，如果包裹丢失或被盗，我们将无法承担责任。 我们感谢您的反馈，并真诚希望联邦快递能够协助您解决此问题。