Partsology

Hi, Leinelle. Thank you so much for sharing your experience with us. It makes us happy to hear that your order was not an exception to arrive on time as promised. We will keep doing our best so you can always count on us. We look forward to continue doing business with you.

Hi, Gary. Thank you so much for your kind feedback and for your preference with us. We truly appreciate your support and are glad you are having a good experience with our service and meet your expectations. We look forward to serving you again

Hi, Jeffrey. Thank you for your great feedback. We are happy to hear that you were pleased with the shipping time and that the parts fit perfectly, because we always look to meet the OEM specifications, and we look forward to hearing from you again and continuing to do business with you. We always appreciate your preference.

Hi, Frank. Thank you so much for your feedback. We truly appreciate that you liked our service and shipping. We do our best to meet our customers´ expectations as offered, and we will continue doing that great job, so we hope we can continue doing business with you.

Hi, Luis. We truly appreciate your feedback. We are happy to hear how you liked our service and we hope we can continue doing business with you.

Hi, Karon. Thank you for sharing your experience with us. We are satisfied to know that we were able to deliver your package on time, as expected. We truly hope we can hear from you again soon; you can count on us.

Hi, Darren. We truly appreciate your feedback. We are glad to hear how you liked our parts, because each part is made to match OEM specifications, keeping that great quality, and we hope we can continue doing business with you. You can count on us, Partsology.

Hi, Rudy. After checking the records and the conversations we had with you over email and over the phone, since the return instructions were shared on 06/12/2026 and as you were responsible for shipping, it was specified that you had to provide us with the tracking number to follow the return, but you have never given us that tracking number. Until today, requesting us to find the tracking number because you do not have it, which, as we are not the carrier and we do not have access to their system, it´s imposible for us to locate it or confirm if the package was returned. From our experience, customers do not have a problem whenever they request the invoice and the tracking at the post office of the corresponding carrier. Please feel free to contact us once you have the tracking number to locate the package.

Hi, Rod. Thank you so much for sharing your experience with us. We know that for some stores it can be a little difficult to ship quickly, but shipping is always one of our priorities, and we do our best to ensure next-day delivery so you can count on us. 🤗️ We appreciate your preference and recommendation. We look forward to continue doing business with you.

Hi, Fil. Thank you for your feedback. After reviewing your case, we would like to clarify that the return shipping was the customer's responsibility because the incorrect parts were ordered. This is part of our return policy for non-warranty returns. We also want to clarify that we never required or instructed you to use any premium shipping service. You are free to choose the carrier and shipping method that best suited your needs, as our only requirement was that the parts be returned to the address provided. We appreciate your comments and thank you for your order.

Hi, Tommy. Thank you so much for your feedback and for purchasing with us. It makes us happy to hear how you liked our shipping service, as it arrived on time. We do our best and effort to meet these expectations. We look forward to keep doing business with you.

Hi, Richard. Thank you so much for your feedback. We are truly happy to hear that your package arrived on time without problems. It will always be a pleasure for us to help you, and we look forward to continue doing business with you.

Hi, Jerry. Thank you so much for your kind feedback and for sharing your experience. We are glad to hear how you liked our shipping service because it is our main priority to ship carefully and guarantee next-day delivery between business days. We truly look forward to continue doing business with you.

Hi, Kyle. Thank you so much for sharing your experience with us. We are glad to receive your kind feedback because we know how important it is to guarantee the fitment of a part, and sometimes it can be difficult for the compatibility. We prioritize doing these procedures as quickly and easily for our customers, and we are happy that you were satisfied with this. We look forward to continue doing business with you.

Hi, Richard. We appreciate your feedback. We are truly happy to hear that your order arrived on time as promised. We do our best every day to keep shipping packages quickly and keep our customers updated. Thank you for the opportunity to have an experience with us. We hope we can hear from you again soon.

Hi, John. Thank you so much for your kind feedback. We are happy to hear you liked our shipping and that it arrived on time as promised, but we apologize for the inconvenience with the part. Sometimes it may happen during transit, but we will be happy to assist you if you need the warranty on the part. If needed, you can call us at (844) 800-6866. We look forward to continue doing business with you.

Hi, Bobby. Thank you so much for your feedback. We are glad to hear that our shipping service delivered the next business day as expected, with the right part needed. We appreciate that you shared your experience, and we hope we can continue doing business with you.

Hi, Edison. We are truly sorry to hear that the parts did not fit as needed. We received your email regarding this case on July 01, so one of our agents started the investigation to assist you, and the vehicle's information was requested, but we did not receive any response. We would be more than happy to help you with our warranty, we tried to call you multiple times, but no call was answered either. You can count on us for these inconveniences, and we also sent you an email to assist you, as you may prefer. We appreciate your time; we look forward to your response.

Hi, Jesse. We are sorry to hear about your experience. After reviewing your case, we confirmed that your order was shipped to the address provided and was marked as delivered by FedEx, including a proof of delivery photo. As much as we wish we could recover your package, as previously explained, situations involving packages marked as delivered but not received must be reported directly to the carrier, as they are responsible for the final delivery, since we sent the package to the correct shipping address registered. That´s why we also provided you with the information and link needed to file a claim or to get in contact with FedEx. We understand how frustrating this situation can be. However, as stated in our policies, once the carrier marks the package as delivered, we are unable to assume responsibility if the package is lost or stolen. We appreciate your feedback and sincerely hope FedEx is able to assist you in resolving this matter.