埃里克和马修在凤凰城
埃里克和马修在凤凰城, 两人都知识渊博,对自己的专业和客户都非常专业。
This put a huge smile on our faces! We’re incredibly proud of Erick and Matthew for delivering that top-tier service and expertise. Thank you so much for the kind words and for being a valued customer!
潘世奇二手卡车是潘世奇卡车租赁公司的一个业务部门,是向零售、二手卡车经销商和企业卡车车队买家提供高品质新型二手商用卡车的领先销售商。 Penske 销售二手卧铺和日间驾驶室半牵引车、直挂卡车、厢式卡车、平板车、冷藏车、拖车等。访问 www.PenskeUsedTrucks.com。通过关注 @PenskeUsedTruck,还可在 Twitter 上列出每日二手卡车特价商品。请致电 1-833-889-0020 寻求二手卡车销售方面的帮助。
以上内容由商家自行提供,未经平台核实。Penske Used Trucks(penskeusedtrucks.com)在 OK.one 的综合评分为 4.7 分(满分 5 分),基于本站收录的 110 条用户评价,属于车辆与交通分类,口碑优秀。好评高度一致,92% 的评价为 4 星及以上;商家回复了 75% 的差评;评价主要围绕客户服务、产品、使用体验。数据最后更新于 2026-08-12。
绝大多数评论者对该公司都有很好的体验。客户经常提到,在整个采购过程中,工作人员非常乐于助人、知识渊博且专业。人们也真正欣赏流畅的用户体验,并指出代表们竭尽全力让一切变得简单。 然而,一些人提到在将车辆带回家后不久就遇到了意想不到的机械故障,例如发动机或排放问题。一些审阅者对某些组件的状况不满意,并因事后缺乏支持而感到沮丧。这些客户在尝试解决这些售后问题时,很难从团队获得及时的帮助或适当的问责。
本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。埃里克和马修在凤凰城, 两人都知识渊博,对自己的专业和客户都非常专业。
This put a huge smile on our faces! We’re incredibly proud of Erick and Matthew for delivering that top-tier service and expertise. Thank you so much for the kind words and for being a valued customer!
来自凤凰城的 Erik Santillano 从一开始就让我们感到受欢迎和感激。他知识渊博,速度很快,很快就用两辆卡车为我们做了很多生意,没有浪费我们的时间。今后肯定会与他开展业务。
This is exactly what we love to hear! Erik is a pro at getting things done fast without sacrificing that welcoming, top-tier service. We’re thrilled he could secure a great deal on those two trucks for you. Welcome to the family, and we look forward to working with you for years to come!
多米尼克在提货和整个销售过程中都表现出色。
Vincent! Awesome to hear! Dominic always goes above and beyond to make the sales and pickup process a breeze. Thank you so much for the shout-out, and we wish you the absolute best on the road ahead!
Michael! We are glad to hear you enjoyed your experience with Rubi! Stop on in again and we will have a blast getting you into another truck! Woohooo!
凤凰城的埃里克(Erik)在购买 2 辆卧铺车的过程中非常有帮助,给了我一个我无法拒绝的价格,非常详细且出色的客户服务,由于他的服务,我将继续使用潘世奇(Penske)的车队,谢谢
This is music to our ears! Erik always goes above and beyond and knowing that his detailed service earned your long-term loyalty means the world to us. Huge thanks for the review, and best of luck out on the road with the new sleepers!
多米尼克(Dominic)对您购买二手卡车的过程提供了惊人的帮助!
This is exactly what we love to hear! Dominic always goes above and beyond, and we’re so glad he could help you find the perfect used truck. Thank you for the kind words!
一星 — 出售两辆有缺陷的卡车,拒绝承担所有责任 我从 Penske 二手卡车公司购买了两辆二手 Freightliner M2 冷藏卡车 — 新泽西州的 353950 号和科罗拉多州的 224843 号。两辆卡车抵达时都存在严重的预先存在的机械和结构问题,这些问题在销售时从未披露过。 224843 号车抵达时,货箱明显偏离中心——木板未对准,卡车明显倾斜。纠正它需要拆下 U 形螺栓并将盒子物理地重新放置在板上。这并不是一个微妙的缺陷。这是任何在售前检查期间在卡车周围走动的人都会看到的东西。它要么因疏忽而错过,要么完全被忽视。 353950 号设备的 DPF 过滤器堵塞,涡轮需要完全更换,并且存在电气问题。后来它出现了发动机泄漏,我的机械师追溯到了一个散热器部件,该部件在交付之前从未正确用螺栓固定 - 在正常运行期间,未固定的部件与发动机缸体相撞。再次强调,这是交付前的故障,而不是买家造成的。 在这两个单位的维修、拖车和诊断之间,我损失了大约 4,500 美元——这个数字并不能完全反映这些卡车停止服务而不是产生收入时损失的道路时间的月份。当我联系 Penske 寻求赔偿甚至承认责任时,他们拒绝了一切,并指出这些卡车自购买以来已经行驶了 3,000 英里以上,以此作为离开的理由。 这种反应忽略了这样一个事实:这些缺陷——结构失准的盒子、未正确固定的发动机部件、堵塞的 DPF、故障的涡轮机——不会在 3,000 英里的正常商业运行中出现。它们在我收货之前就已经存在了。潘世奇向我出售了处于这种状况的卡车,并要求我交付它们,然后当问题出现时拒绝支持它们。 我是一名小企业主。这些卡车是对我生计的投资。潘斯克有一切机会纠正这一点,但每次都选择不这样做。我强烈警告任何业主经营者或小型车队买家避免购买潘世奇二手卡车,并寻找真正支持其库存的卖家。 善后工作人员反应特别迟钝。特别是如果您必须与杰里米·科普兰或格雷戈里·布朗打交道,他们几乎肯定会提供借口而不是真正帮助您。
Hello, we are sorry to hear about the experience you have had. We will be in touch with you to discuss this further!
希望购买第二辆厢式卡车 26 厢式卡车是我们使用的 Erik Santillano 带我们参观了车辆,并且与 Matthew Clark 一起非常有帮助
Thank you for the wonderful feedback! There is no higher compliment than a returning customer looking to expand. Erik and Matthew truly appreciate the shout-out, and we’re excited to support your business as it keeps growing!
整个销售团队和协调员很快就回答了我的任何问题。 丹妮尔和麦克斯相处得很好。 既专业又让事情变得容易理解的过程。希望能再次与他们合作。
Thank you for the fantastic feedback! We know your time is valuable, so we're glad our team was quick to respond and made everything easy to understand. We truly appreciate your business and hope to work together again soon!
扎克和贾科莫非常乐于助人。对于企业来说,在车祸中失去卡车并不容易。寻找新的同样有压力。潘世奇的工作人员让我的生活变得轻松多了
This is exactly why we do what we do! We know how tough it is to replace a vehicle unexpectedly, and we're so grateful Zak and Giacomo could bring some peace of mind to the process. Thank you for sharing your experience, and we wish your business the absolute best!
接机时一切都很顺利。多米尼克很友好,帮助我快速前进。
Thank you for taking the time to share your experience! We know your time is valuable, so we're glad Dominic could provide that friendly, efficient service to get you going. We appreciate your business!
当地销售团队(圣安东尼奥的 Davonte Allen)了解这些信息,并且在选择合适的车辆方面非常有帮助。 然后在后端,他们的国家销售管理团队(Danielle Naugle 和 Alexa Troutman)会灵活而耐心地指导您完成整个过程。 一支伟大的团队。 如果您尝试一次,您一定会与他们长期开展业务。
This is the ultimate compliment! We're so proud of Davonte for helping you find the right vehicle, and of Danielle and Alexa for guiding you through with such care. Thank you for recognizing the teamwork, and we can’t wait to work with you on the next one!
凤凰城的埃里克和马修竭尽全力满足我的需求。潘世奇的全部专业人士
"Thank you so much for the fantastic feedback! We're incredibly proud to have Erik and Matthew on our team in Phoenix delivering that top-tier, professional service. Enjoy the road ahead!
多米尼克在接我的过程中非常友好。从开始到结束都非常有帮助。
David, We are delighted to hear you had a great experience with Dominic! Thank you for your business.
我最近从潘世奇卡车租赁公司购买了一辆卡车,并获得了很好的体验。销售经理杰西尼亚在整个过程中提供了极大的帮助。她回答了我所有的问题,使一切顺利而专业,并提供了优质的客户服务。我真的很感谢她的支持,并且肯定会向任何想要购买卡车的人推荐潘世奇。
This is exactly what we strive for! Thank you for the awesome shout-out to Jessenia—she truly represents the best of our team. We are so grateful for your business and your kind words, and we look forward to helping you again in the future!
Ricardo! We are glad you had a nice visit with us! Stop in again soon!
埃里克和马修 凤凰城 他们的流程非常高效且快速。推荐100%!
We love hearing this! Erick and Matthew are a fantastic team, and we're so glad they made everything quick and easy for you. Thanks for taking the time to share your experience and for the glowing recommendation!
他们很容易合作。贷款很快就办完了。与我一起工作的人非常乐于助人,他们超出了预期,以我需要的价格为我找到了完美的卡车。
Thank you for the fantastic feedback! We pride ourselves on being helpful, efficient, and working hard to fit our customers' budgets. We're so glad you had a great experience from start to finish. Happy driving!
Erik 和 Matthew 在 Pheonix 地点……我从哪里开始?我从佛罗里达州飞了两趟航班,累得要命,只想坐在我的卡车里,他们把我带到商店,然后出了门,用我自己的卡车签了封条,并在不到 15 分钟的时间内安装了空调。这是我多年来在旅途中经历过的最快的服务。可以再买一张😂
Thank you for taking the time to share your experience after such a long journey from Florida. Erik and Matthew know how much our drivers value efficiency, and they always aim to respect your time on the road. We are incredibly proud to have earned your highest praise for speed and service. Thank you for your business, and we look forward to welcoming you back to our Phoenix location for your next truck!
埃里克桑蒂拉诺(Erik Santillano)太棒了,非常乐于助人,为我们打开了两辆卡车,让我们试驾,两人都非常喜欢几辆卡车,而且非常乐于助人,客户服务很棒
Thank you so much for taking the time to share your experience! We pride ourselves on delivering great customer service, and it's wonderful to hear that Erik went above and beyond to open up those trucks and help you find the right fit. We truly appreciate your feedback and hope to work with you again in the future!
共 110 条符合条件的评价