潘世奇二手卡车是潘世奇卡车租赁公司的一个业务部门，是向零售、二手卡车经销商和企业卡车车队买家提供高品质新型二手商用卡车的领先销售商。 Penske 销售二手卧铺和日间驾驶室半牵引车、直挂卡车、厢式卡车、平板车、冷藏车、拖车等。访问 www.PenskeUsedTrucks.com。通过关注 @PenskeUsedTruck，还可在 Twitter 上列出每日二手卡车特价商品。请致电 1-833-889-0020 寻求二手卡车销售方面的帮助。
以上内容由商家自行提供，未经平台核实。Penske Used Trucks（penskeusedtrucks.com）在 OK.one 的综合评分为 4.7 分（满分 5 分），基于本站收录的 110 条用户评价，属于车辆与交通分类，口碑优秀。好评高度一致，92% 的评价为 4 星及以上；商家回复了 75% 的差评；评价主要围绕客户服务、产品、使用体验。数据最后更新于 2026-08-12。
绝大多数评论者对该公司都有很好的体验。客户经常提到，在整个采购过程中，工作人员非常乐于助人、知识渊博且专业。人们也真正欣赏流畅的用户体验，并指出代表们竭尽全力让一切变得简单。 然而，一些人提到在将车辆带回家后不久就遇到了意想不到的机械故障，例如发动机或排放问题。一些审阅者对某些组件的状况不满意，并因事后缺乏支持而感到沮丧。这些客户在尝试解决这些售后问题时，很难从团队获得及时的帮助或适当的问责。
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。亚利桑那州菲尼克斯的 267887 号接机员 Erik 很细心，乐于助人，让整个过程感觉无缝且无摩擦。做生意的好地方！
Thank you for the great feedback! We’re thrilled to hear that Erik made your pickup experience in Phoenix smooth, seamless, and stress-free. We truly appreciate you choosing Penske and taking the time to recognize his attentiveness and helpfulness. We’ll be sure to share your kind words with Erik and the team. Safe travels with unit 267887!
多米尼克和亚历克斯是完美的专业人士。渴望倾听并提供帮助。超出我的接机经验。这是我经历中最好的部分。帮助缓解原本繁重的经历。
Thank you for sharing your experience Respert! We’re thrilled to hear that Dominic and Alex went above and beyond to make your pickup experience as smooth and stress-free as possible. We truly appreciate your kind words and will be sure to recognize them for their professionalism, attentiveness, and willingness to help. Safe travels and thank you for choosing Penske!
我要赞扬你们的销售代表杰西尼亚·古兹曼 (Jessenia Guzman) 在我们的整个购买过程中提供了出色的服务。 他们是一位优秀的销售协调员，总是反应迅速，及时准确地处理所有所需文件，并确保交易的每一步都高效完成。他们的专业精神、对细节的关注以及主动的沟通使整个采购过程顺利无压力。 我们衷心感谢他们的支持和奉献，并感谢他们卓越的客户服务。
Tina, thank you so much for taking the time to share such wonderful feedback! We truly appreciate your recognition of Jessenia and will be sure to share your kind words with her and the team. Thank you for choosing Penske, and congratulations on your purchase!
接 unjt 379441 前往丹佛 Erik 和 Matt 非常快速且易于合作，如果您在凤凰城，可以去看看他们
Theron, Thank you so much for the kind words! We’re thrilled to hear that Erik and Matt provided you with quick, easy, and respectful service. We truly appreciate you choosing Penske and taking the time to share your experience. We’ll be sure to pass along your compliments to Erik and Matt. Safe travels to Denver with unit 379441!
我在埃里克和马修的帮助下度过了一段美好的经历
Joe, thank you for your review regarding your experience with Erik and Matt.
嗨潘斯克， 感谢您花时间回复此评论。我理解当客户试图让您遵守标准时您的沮丧，因为作为一家公司，您很难做到这一点。 也就是说，当我从俄亥俄州哥伦布购买红色冷藏箱时，我确保拍卖报告上写着“卡车行驶”和“没有警告灯”。你看，正如我之前所说的那样，这完全被忽视了，“按原样”并不意味着你在拍卖会上出售一辆与报告所述内容有重大不同的卡车，然后说报告撕毁了任何保证。那就别做报告了。 下次我买一辆卡车时，也许潘世奇会把它换成他们批次的另一辆卡车，并说拍卖报告不能得到保证。你在什么时候划定界限？ 重要的是，也许下次潘世奇回应投诉时，他们也可以调查并承认和纠正我从他们的团队收到的可怕的服务，他们从不回电话或电子邮件。即使帮助我的代表被解雇了，仍然没有伸出援手。 Penske 的服务，包括他们如何回答他们的评论，是体验中最糟糕的部分。
Thank you for taking the time to provide additional feedback. We understand your disappointment and regret that your experience has left you feeling unsupported. While we understand your frustration, our records indicate there were multiple attempts to reach you by phone to discuss your concerns, in addition to ongoing communication via email throughout the process. We regret that these efforts did not result in the resolution you were seeking or leave you feeling that your concerns were adequately addressed. Your feedback regarding communication and your overall experience has been shared with the appropriate teams for review. We appreciate you taking the time to share your perspective.
我们从乔治亚州彭斯克森林公园购买了一辆卡车。首先，我要感谢我们的销售代表反应敏捷、坚持不懈，并使采购过程本身相对顺利。 不幸的是，我们的售后体验非常令人失望。 在拥有大约一周半的时间里，卡车开发出了与 DPF 系统相关的检查发动机灯。由于我们是根据 Penske 的 2 级检查计划购买了这辆车辆，因此我们已经计划对卡车进行检查，以解决使其达到预期标准所需的其余项目。 潘世奇将卡车安排在其一个服务中心，在那里我们被告知 DPF 问题已得到修复。然而，我们现在遇到了完全相同的问题。当我们寻求帮助时，我们只是被告知我们已超出 15 天的期限。恕我直言，这不是一个新问题——这与潘世奇表示已修复的问题相同。如果修复正确完成，我们今天就不会遇到同样的问题。我们认为，工艺应该得到支持，尤其是在原始维修未能解决问题的情况下。 此外，尽管被告知这些泄漏已被修复，但货箱仍在泄漏。我们已发送多封电子邮件请求有关这两个问题的帮助，但几乎没有收到任何回复。 我们了解二手设备可能需要维护，但我们并不期望完美。最令人失望的是售后缺乏问责和跟进。我们真诚地购买了这辆卡车，相信潘世奇的检查流程和维修承诺。相反，我们留下了未解决的问题和有限的沟通。 我们希望潘世奇重新考虑其立场，支持所进行的维修，并展示客户对一家享有盛誉的公司所期望的客户服务水平和诚信度。
Thank you for taking the time to share your experience and for recognizing the efforts of your sales representative during the purchase process. We appreciate your feedback and understand your frustration. Regarding the cargo box leak, we reviewed the communication related to your purchase and post-sale concerns but were unable to locate any notification of a cargo box issue within the required 15-day notification period. As a result, this concern falls outside the notification period outlined in the terms of the sale. We understand this is not the resolution you were hoping for and appreciate you bringing your concerns to our attention. Your feedback is valuable and will be shared with the appropriate teams as we continue to evaluate and improve our customer experience.
Thank you for your review Bill!
对于任何考虑从 Penske 购买拍卖或二手卡车的人：不要这样做。 我公司于5月份通过拍卖从潘世奇购买了一辆五十铃冷藏车。现在已经两个月过去了，直到现在，这辆卡车才终于准备好以拍卖时应有的状态被提走。 据我所知，拍卖的卡车是“按原样”出售的。但“现状”并不意味着卡车可能与拍卖报告存在重大差异。 例如，如果拍卖报告显示一辆卡车是红色的，而您到达时发现它是蓝色的，潘世奇不能简单地说：“不能保证拍卖报告。” （这就是他们试图做的）同样的原则也适用于此。 我们的拍卖报告明确指出： * 仪表板上没有警告灯 * 卡车驾驶 当我到达时，三个警告灯亮起，包括检查发动机灯，卡车处于跛行模式......这意味着它无法行驶。这两个问题均与报告不一致。 这并不是报告中遗漏的一些小问题。这与所代表的内容存在重大差异。 我拒绝将卡车驶离停车场，因为我不打算对与描述不符的车辆承担责任。我把它留在那里了。 仅那次旅行就花费了我数百美元： * 从纽约飞往哥伦布的航班。 * 发现我不能开卡车后，租了一辆汽车开回纽约。 当时，帮助我的潘世奇代表马特·约斯特（Matt Yost）甚至承诺提供某种形式的旅行报销。不幸的是，他后来被公司解雇了（毫不奇怪），而这个承诺从未兑现。 在接下来的两个月里，我花了无数个小时打电话和发电子邮件来获取最新消息。沟通一直很差。要让任何人做出回应真是费尽心思。 最后，两个月后，我收到了主管马特·米勒的一封电子邮件，说卡车已经准备好了。 鉴于这种情况，我询问潘世奇是否可以帮助安排卡车的运输，因为我已经在第一次旅行中花费了大量的时间和金钱，因为车辆不像所代表的那样。答案基本上是否定的。没有任何有意义的尝试来让事情变得正确。不承认造成的不便。 需要明确的是：修复涡轮并不会给我们带来好处。涡轮问题是卡车无法行驶的原因——这种情况与拍卖报告中描述的卡车行驶直接矛盾。 现在，两个月后，我必须再花数百美元才能飞回来取回它。 我们公司从 Ryder 购买了三打多卡车，我们从未经历过这样的事情。 这是我们第一次接触潘世奇，也绝对是最后一次。
Hello Bashir, Thank you for sharing your feedback. I understand how frustrating the delays and extra travel costs have been for you. Because auction units are sold strictly "as is," repairing the turbo at our own expense was our gesture of goodwill to get the truck running and make this right. However, we cannot cover your travel expenses or arrange to transport the vehicle to New York. We want to make sure your pickup goes as smoothly as possible. Please let our Columbus team know your travel plans so we can have the truck and paperwork ready for you the moment you arrive.
昨晚打电话确认一辆车被送到西澳州瓦拉瓦拉，在与埃里克交谈后，他给我的封闭单元在另一个州，结果客户提供了错误的单元号码，埃里克超越了验证车辆在前面的车辆，并使这个过程顺利进行，亚利桑那州的伟大团队谢谢埃里克、马修和商店
Thank you so much for taking the time to share this! It sounds like Erik, Matthew, and the shop team in Arizona really knocked it out of the park. Sorting out a mismatched unit number while a delivery is already in motion can be incredibly stressful, so it’s fantastic to hear that Erik went the extra mile to verify the VIN and get that vehicle pulled right up to the front for you. Smooth handoffs are everything, especially when a wrench gets thrown in the plans. I’ll make sure this praise gets captured so their hard work and great customer service are recognized. Safe travels with the delivery to Walla Walla!
我在 2025 年 12 月买了一辆二手卡车。在短短 3 个月内，我的 dpf 出现了问题。我的保修支付了大部分账单，我支付了超过 2000 美元的免赔额。仅仅3个月后，同样的问题又出现了。我坚信他们卖给我的是有缺陷的设备。买家要小心这些二手卡车。卡车目前在店里，无法支付维修费用。
Kwame, thank you for reaching out and for sharing your concerns. I'm sorry to hear that you're continuing to experience issues with your vehicle. I understand how frustrating it is when repairs do not resolve the problem as expected. Based on the information provided, the repairs were completed through your chosen repair facility and processed under your warranty coverage. Because of this, the best course of action is to contact both the repair shop that performed the work and your warranty provider directly. They will be in the best position to review the previous repairs, determine whether any additional work is covered under the warranty, and address any concerns regarding the quality or effectiveness of the repairs. We appreciate your understanding and hope the repair shop and warranty provider are able to resolve this matter for you as quickly as possible.
多米尼克在我的销售过程中表现得非常出色。
Thank you for the kind words regarding Dominic! We will be sure to pass the message along.
2026 年 3 月在 Pensky 拍卖会上购买了一辆二手 250 Transit。我在网上搜索了车辆识别号，检查了汽车传真，一切都清楚了。把它捡起来并开车回家。后来我开车的时候，出租车里充满了烟雾，有人用一根电线绕过了座位下面的一个烧断的300a巨型保险丝，可能会烧毁整个货车...后来我发现货车已经被毁坏并被带到一家修理厂，我拉动车顶内衬，看到有人把它放在什么东西下面，所以他们剪掉了车顶，在旧车的残骸上粘上了一块新面板，甚至没有给新面板涂底漆，所以白色油漆剥落并且没有粘住，接缝密封剂看起来像是用压舌板涂抹的。 潘斯基有记录并知道他们花钱请人尝试修理这辆车，但车辆上没有注明这些，也没有其历史记录。购买体验很好，但面包车很垃圾，不值得我付的钱。
Thank you for taking the time to share your experience. We're very sorry to hear about the issues you've encountered with the van. Vehicles purchased through our auction are sold AS-IS, WHERE-IS, and all auction sales are final. The Vehicle Condition Report reflects the condition of the vehicle and any observable findings documented by NIS at the time of its inspection. It is not a guarantee of the vehicle's condition or a comprehensive history of prior damage or repairs. While we cannot guarantee any adjustment due to the terms of the auction sale, we appreciate you bringing this to our attention.
我住在托洛森开车大约 30 分钟，在第七街与马修和埃里克交谈，伟大的人们真的表现出了他们的关心，并通过我能想到的一切来围堵我，谢谢你们的支持，帮助我的事业与你们一起开始和成长，如果你在 PhX 或任何地方联系埃里克和马修
Thank you so much for the incredible shout-out! Matthew and Erik were absolutely thrilled to read this. We are so proud to have been part of your journey from the very beginning, and nothing makes us happier than seeing your business start and grow. Whether you're right down the road or anywhere else, we've always got your back. Thanks for being a great part of our community, and here’s to your continued success
来到凤凰城，与 Erik Santillano 进行了交谈，他为我的企业 Alista D LLC 申请了一辆 26 箱卡车，客户服务很棒，快速、轻松、无痛，谢谢 Erik 和 Matthew Clark，也生日快乐
Here is a concise, happy response tailored for them: "Thank you so much for the fantastic review! We are thrilled to hear that Erik and Matthew made getting the 26-foot box truck for Alista D LLC such a quick, easy, and painless experience. We love supporting growing businesses, and we'll be sure to pass along the awesome feedback—and the birthday wishes! Thanks for choosing us, and best of luck with the new truck!!
体验非常好，让一切都变得轻松
Ishara! Thank you for the kind words! We hope to see you return for another truck! Thank you for your business!
雅典娜非常乐于助人，建议与她做生意，因为她会专业地满足您的需求。
Deep! Thank you for the kind words about Athena! She comes in every day ready to help and we love that her work reflects that to our customers! Thank you for your business!
潘世奇销售的卡车状况良好，并且将在购买后两周内修复他们在彻底检查中遗漏的任何问题。绝对是值得信赖的经销商！
Thank you for the wonderful feedback! We take immense pride in our thorough inspection process and our two-week guarantee, so it’s fantastic to hear that it gives you peace of mind. Thank you for recognizing us as a trustworthy dealer—we truly appreciate your business and wish you the absolute best on the road ahead!"
与 Heath（阿克伦）合作，他帮助我找到了合适的卡车。他是最好的
Bal and Son! We are so glad to hear that Heath was able to get you in the perfect truck! We hope he continues to do so as we grow your fleet!
Ruby 提供出色的客户服务并且非常乐于助人。
Andres! We are thrilled to hear Rubi delivered excellent customer service. Here at Penske, we strive to do our best! We will pass along the message! Thank you for the feedback!
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