Personal Comfort

Dear John, Thank you for taking the time to share your experience. We’re so glad to hear that the A8 split king was the perfect solution for meeting both comfort preferences—one of the biggest advantages of our adjustable sleep systems. It’s wonderful to know that working with our customer service team was easy and enjoyable, and we’re happy the unexpected discount was a pleasant surprise. We also appreciate your feedback regarding temperature regulation. Everyone’s comfort needs are different, and we’re glad you’ve found a solution that works for you, especially as the seasons change. Thank you again for choosing Personal Comfort. We truly appreciate your business and are delighted to hear you’re overall very satisfied with your purchase. Sincerely, The Personal Comfort Team

Dear Kurt, Thank you for your review. We’re glad to hear that your order shipped on schedule and that the product met—or exceeded—your expectations. We truly appreciate you choosing Personal Comfort and thank you for taking the time to share your experience. Wishing you many comfortable nights ahead! Sincerely, The Personal Comfort Team

Dear Jooa, Thank you for sharing your feedback with us. We’re glad to hear that the product information, material details, and support level comparisons helped make your decision process clear and comfortable without feeling overwhelming. We also appreciate your note regarding product reviews and are continually working to grow feedback across our full product lineup. We’re happy to know that overall the experience gave you confidence in considering Personal Comfort beds and mattresses. Thank you again for taking the time to leave a review—we truly appreciate it and hope to have the opportunity to serve you. Sincerely, The Personal Comfort Team

Dear Tim, Thank you for your review and for sharing what led you to choose Personal Comfort. We’re glad to hear that our price point, warranty, return policy, and supportive team helped give you confidence in your decision. It’s especially rewarding to know that the experience and product delivered exactly as promised. Thank you for choosing Personal Comfort—we truly appreciate your trust and wish you many nights of great sleep ahead. Sincerely, The Personal Comfort Team

Dear Jon, Thank you for your thoughtful review and for sharing your experience. We’re delighted to hear that our sales and customer service teams provided clear communication and were flexible with your preferred way of staying in touch. We know choosing the right bed can come with a lot of questions, and we’re always happy to help—even when changes are needed along the way. It’s wonderful to hear that you’re enjoying your Rejuvenate bed and that it feels even better built than your previous mattress. Thank you for trusting Personal Comfort with your sleep—we truly appreciate your business and wish you many nights of great rest ahead. Sincerely, The Personal Comfort Team

Hello Tom, Thank you for taking the time to share your feedback. This review was submitted through Trustpilot’s Organic Review process, which means it is not currently linked to a verified order. To allow us to assist you more effectively, we kindly ask that you provide your order number and any relevant purchase details. Once we are able to confirm a genuine buying experience, we will be happy to review your concerns and provide appropriate assistance. Sincerely, The Personal Comfort Team

Dear Rick, Thank you for taking the time to share your feedback. We’re so glad to hear that working with Russell made the process easy and that his timely communication stood out—he’ll truly appreciate the recognition. We also appreciate your honest feedback regarding delivery. While shipping is handled by FedEx, we understand how important a smooth delivery experience is and will continue to look for ways to improve wherever possible. Thank you again for choosing Personal Comfort. We appreciate your business and the opportunity to serve you. Sincerely, The Personal Comfort Team

Dear Rick, Thank you for sharing your experience and for being a loyal Personal Comfort customer for the past eight years. We truly appreciate you taking the time to highlight both the longevity of your mattress and your interaction with our customer support team. We’re glad our team was able to quickly troubleshoot the issue and get a replacement air chamber to you in a timely manner. It’s great to hear that the new chamber is performing well and meeting your expectations. We also appreciate your understanding and transparency regarding the limited warranty coverage. Thank you again for choosing Personal Comfort and for your continued trust in our products. We wish you many more years of comfortable, restful sleep! Sincerely, The Personal Comfort Team

Dear Mary, Thank you so much for taking the time to share your experience. We’re truly grateful for your kind words and are thrilled to hear that you’re enjoying your Personal Comfort bed and waking up feeling well-rested—that’s exactly what we strive for. We’re also glad our customer service team was able to respond quickly and take care of the mattress seam issue for you. Providing timely, attentive support is very important to us, and it’s wonderful to hear that this made a positive impression. Thank you again for your recommendation and for choosing Personal Comfort. We wish you many more great nights of sleep ahead! Sincerly, The Personal Comfort Team

Hello Keith, Thank you for taking the time to share your feedback. This review was submitted through Trustpilot’s Organic Review process, which means it is not currently linked to a verified order. To allow us to assist you more effectively, we kindly ask that you provide your order number and any relevant purchase details. Once we are able to confirm a genuine buying experience, we will be happy to review your concerns and provide appropriate assistance. Sincerely, The Personal Comfort Team

Hello Joey, Thank you for taking the time to share your feedback. This review was submitted through Trustpilot’s Organic Review process, which means it is not currently linked to a verified order. To allow us to assist you more effectively, we kindly ask that you provide your order number and any relevant purchase details. Once we are able to confirm a genuine buying experience, we will be happy to review your concerns and provide appropriate assistance. Sincerely, The Personal Comfort Team

Dear LW, Thank you for taking the time to share your detailed feedback. We’re glad to hear that your experience with our customer service and shipping met your expectations. We also appreciate your thoughtful insights regarding the adjustable base controls and preset settings. Your comments about having clearer reference points and improving the app and remote functionality are very helpful and will be shared with our team for future improvements. If you’d like assistance with saving or adjusting your presets, our support team would be more than happy to help. Thank you for choosing Personal Comfort—we truly value your feedback. Sincerely, The Personal Comfort Team

Dear Alexander, Thank you for your wonderful feedback! We’re so glad to hear that our customer service team provided an outstanding experience. Your appreciation truly means a lot to us. If you ever need anything in the future, we’re always here to help. Thank you for choosing Personal Comfort! Sincerely, The Personal Comfort Team

Dear RLA, Thank you for taking the time to share your experience, and for being a returning Personal Comfort customer—we truly appreciate your loyalty. We’re sorry to hear the initial shipping and pump connection caused some inconvenience, but we’re glad our team was able to assist quickly and courteously, and that the replacement unit worked properly. It’s wonderful to know you’re enjoying your bed once again. If you ever need anything in the future, we’re always here to help! Sincerely, The Personal Comfort Team

Dear J, Thank you for the fantastic review! We’re thrilled to hear your delivery and setup went so smoothly and that you’re enjoying your bed as you settle into your perfect sleep numbers. It’s wonderful to know our customer service team made a great impression as well. If you ever decide to upgrade to an adjustable base with all the bells and whistles, we’re here to help make the process easy. Wishing you many more nights of comfortable, restorative sleep! Sincerely, The Personal Comfort Team

Dear Don, Thank you so much for your wonderful review! We’re truly honored to hear that your Personal Comfort bed has exceeded your expectations—especially compared to your previous experience. Knowing you’re enjoying better comfort, value, and service means a great deal to us. We appreciate you choosing Personal Comfort and are grateful for the trust you’ve placed in our team. Wishing you many more years of restful, rejuvenating sleep! Sincerely, The Personal Comfort Team

Dear Frances, Thank you so much for sharing your experience! We’re delighted to hear that you’re both loving the ability to personalize your comfort levels, and that the quiet operation has been such a positive upgrade compared to other beds you’ve tried. We also appreciate your feedback regarding delivery communication—your insight helps us improve, and we’re always striving to make the entire experience as smooth as the comfort itself. Thank you for your kind words about our team, and for choosing Personal Comfort. Wishing you both many nights of restful sleep! Sincerely, The Personal Comfort Team

Dear Mike, Thank you for taking the time to share your feedback. We noticed that your review wasn’t linked to a previous order in our system. To ensure we can properly assist you, could you please provide your order number or the email address used at the time of purchase? Once we’re able to verify your order, we’ll be happy to follow up and provide any assistance you may need. Sincerely, The Personal Comfort Team

Dear Sharon, Thank you so much for your kind words! We're thrilled to hear your order arrived quickly and that our team was able to help you find exactly what you needed. It’s wonderful to know you’re enjoying your Personal Comfort bed and keeping it in top shape with our support. We truly appreciate your loyalty and are always here whenever you need us! Sincerely, Personal Comfort

Dear Jack, Thank you for sharing your experience! We’re so glad to hear that you’ve loved your Personal Comfort bed for the past six years and that our warranty team was able to assist quickly with your replacement. We appreciate your loyalty and trust — here’s to many more years of great sleep! Sincerely, The Personal Comfort Team