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动物与宠物

PetBacker

商家已认领

284 条评价

3.9284 条评价
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关于 PetBacker

数据更新
网站
petbacker.com
分类
动物与宠物
所在地
新加坡
状态
待认证
近 12 个月
87 条评价
差评回复率
14%(10/71 条)
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商家自述

Book 5 star sitters and dog walkers from app with reviews near you for home dog boarding, house sitting, grooming or doggy day care, 30% cheaper than hotel

PetBacker靠谱吗?

PetBacker(petbacker.com)在 OK.one 的综合评分为 3.9 分(满分 5 分),基于本站收录的 284 条用户评价,属于动物与宠物分类,口碑一般。24% 的评价为 1 星,差评比例偏高;商家回复了 14% 的差评;评价主要围绕客户服务、应用、使用体验。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and exceptionally responsive customer support team, noting that any general issues or booking questions are resolved very quickly and efficiently. Many users feel secure and fully satisfied using the platform to find reliable pet care services and connect easily with helpful caretakers. However, some people mentioned that the initial user experience can feel a bit complicated and difficult to figure out at first. Consumers also pointed out that the platform's design, user interface, and overall usability could use some technical improvements to work much smoother.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

A review about the app

Petbacker is really a good app as it focuses on helping petparents to leave their furry kids in a good boarding house. I feel safe to leave my pet as its Cageless and not like those commercial pet hotels therefore its highly recommended!! Also the payments are secure, user friendly and the staff are helpful too.

Applied for over 20 jobs, not a single job and a low 20% response rate.

I joined this for over a month and have not receive a single job. Most of the owners are not serious as they do not respond and in the end no one including me takes up the job! My guess is the jobs are fictitious and owners are just testing the app. I am sure I charge a fair rate, respond rate is fast but most owners don't even have the courtesy to respond. They also do not understand the concept of "stay overnight". When that happens, I have to sleep on a bed, use your kitchen, when they hear of this - the deal is off. I was open to charge them a higher cost if it is just a house visit, but they are not prepared to pay. Owners want the best of both worlds! One incident bugged me was an owner who I charge a fair rate because she lived nearby, she asked me to increase the rate as it was too low and inform me she will get back to me. She did not and I found out she is an experienced sitter so I assumed she is testing the market rate, even asked me which apartment I stayed in and like I said she even asked me to increase my fees! I flipped! I stopped my account and have since uninstalled the app. Informed Petbacker, but they claimed she is a legit pet owner.

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