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Animals & Pets

PetBacker

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284 reviews

3.9284 reviews
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About PetBacker

Data updated
Website
petbacker.com
Category
Animals & Pets
Location
Singapore
Status
Unclaimed
Last 12 months
87 reviews
Replies to negative
14% (10/71)
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petbacker.com

About this business

Book 5 star sitters and dog walkers from app with reviews near you for home dog boarding, house sitting, grooming or doggy day care, 30% cheaper than hotel

Is PetBacker legit?

PetBacker (petbacker.com) has a 3.9 out of 5 rating on OK.one, based on 284 user reviews collected here. It is listed under Animals & Pets and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 14% of negative reviews; Reviews mostly discuss Customer service, App, User experience. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and exceptionally responsive customer support team, noting that any general issues or booking questions are resolved very quickly and efficiently. Many users feel secure and fully satisfied using the platform to find reliable pet care services and connect easily with helpful caretakers. However, some people mentioned that the initial user experience can feel a bit complicated and difficult to figure out at first. Consumers also pointed out that the platform's design, user interface, and overall usability could use some technical improvements to work much smoother.

Auto-generated from all reviews of this business. For reference only.

What people say

SherineSpain · 6 reviews · Experienced 2026-09-19 ·

Petbacker can not be trustworthy…

Petbacker can not be trustworthy services when you are not allowed to leave genuine reviews about the services THEY post and the sitters that are published on the platform. For instance RANA SAHYOUN from WOOFWONDERLAND lebanon . posted on petbacker has 2 positive review while my negative review is NOT shown. I went out of my way to RESCUE a german almost a year ago and RANA sahyoun hosted it for a while before QUICKLY giving him into an adoption to an irresponsible person LEA from.zahleh I did not agree abt this person who looked flaky and volatile but Rana Sahyoun overlooked my opinion arrogantly. 3 months after the adopter wanted to get rid of the poor dog i told them to give him back to.me. RANA rejected my request VICIOUSLY. and finally the adopter LEA got rid of the dog HEARTLESSLY . RANA sahyoun was clueless about the whereabouts of the german for 3 months until i asked her about him. she started calling Lea who was ghosting Rana sahyoun. Rana sahyoun can have Bad arrogant interaction and RUDE attitude with people who disagree with her ways. Not able to understand my pain and worries about the fate of the dog, rana shunned and blocked me and told me its none of my business. The german dog rescued from.abuse needs love and care but because of RANA s NEGLIGENCE and CARELESNESS has been located in zahleh tied to a metalic chain Rana sahyoun was supposed to keep sight over this dog and make sure he is always in good hands (thats ethical !!) but rana is too busy so meanwhile the dog gets rehomed and rehomed and shes in lalaland( not ethical) !! Since its none of my business, DOG B. bRAA2btik now rana sahyoun ! U see him tied to a metalic chain and you still dont care and you tell me ..my tantrum annoys you! And its none of my business!! I will ever regret handing him to you in the first place . You are NOT TRUSTWORTHY. Enteh w damirik iza fi damir. Laenno alb heart akid mafi. Go check on him already what are u waiting for to pay him.a visit. MAKE SURE HE IS ALWAYS WELL HAPPY SAFE. NOT TIED TO CHAINS . DO NOT LOSE SIGHT of HIM bxs pple are wicked OR have the decency to GIVE IT BACK to me i am his initial rescuer and deeply care for him! Unlike u!!

Triston olivierSouth Africa · 1 review · Experienced 2026-06-29 ·

I've been having a fantastic experience.

I've had a fantastic experience using PetBacker over the past few years. The platform has connected me with amazing pet owners and has helped me grow from offering part-time pet care to running my own registered dog daycare and boarding business. The app is easy to use, payments are secure, and the support team has always been professional and helpful whenever I've needed assistance. I also appreciate the trust and transparency the platform provides for both pet owners and sitters. PetBacker has genuinely helped me turn my passion for caring for dogs into a successful business. I would highly recommend it to anyone looking for reliable pet care services or anyone wanting to start their journey as a pet sitter.

Oman GhanyIndonesia · 1 review · Experienced 2026-06-02 ·

Petbacker NICE

You need to find a freelance as walker, sitter, trainer or you're the pet owner who want to find someone who can take care of your pet and have a guarantee from it. Petbacker is the answer. This app is to make sure all the pet owner or the freelancer had a good connection each other. I hope this app got more maintenance and feature to do in there.

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