www.piscifun.com

Dear Customer, Thank you for taking the time to share your detailed experience with our electric fishing reels. We're delighted to hear that you're satisfied with the product quality and their performance during fishing. At the same time, we sincerely appreciate you pointing out the shortcomings in the instructions and customer support. Your feedback is invaluable in helping us continuously improve our products and services. We apologize for the difficulties you encountered while attempting to spool the AlantiX reel and that our initial customer service response failed to provide an effective solution. We are committed to ensuring every customer can use our products smoothly. If you are still experiencing issues with spooling the AlantiX reel, we would be very happy to provide you with one-on-one assistance. Please feel free to contact us directly at [[email protected]]. Our team will provide you with detailed step-by-step guidance or video demonstrations to ensure the issue is resolved. We will also carefully consider your suggestions to further improve our product instructions and customer service processes, striving to provide a clearer and more convenient experience for all users. Thank you again for your support and understanding. We hope these reels will help you tackle various challenges in the upcoming fishing season and bring you a enjoyable fishing experience! Wishing you great fishing days!