很棒的经历
Thank you for the kind feedback—we’re happy you had a great experience!
在这个电器/电子商店和在线购买网站似乎一夜之间兴起又很快消失的时代,Plesser's 自 1919 年以来一直在营业。由 Sam Plesser 于 1919 年创立,美国最古老的电器商店之一仍然保持强劲,而许多竞争对手已经倒闭。目前的所有者马克·霍华德 (Marc Howard) 和阿尔·霍华德 (Al Howard) 是第三代家电人,他们遵循 Sam Plesser 在本世纪初确立的信条:“尊重客户,为他们提供最优惠的价格、产品和支持。”
以上内容由商家自行提供,未经平台核实。Plesser's Appliance(plessers.com)在 OK.one 的综合评分为 4.5 分(满分 5 分),基于本站收录的 200 条用户评价,属于电子与科技分类,口碑优秀。88% 的评价为 4 星及以上,9% 为 1 星;商家尚未回复差评;近 12 个月新增 26 条。数据最后更新于 2026-08-11。
Thank you for the kind feedback—we’re happy you had a great experience!
订购了一台新的洗衣机烘干机,一如既往地得到了优质的服务和优惠 罗伯特,强烈推荐他。 然而,这一次第三方提供商的交付却是一场灾难。他们没有按计划出现,两天后来了,拒绝在没有堆叠套件的情况下安装,尽管我们的旧洗衣机烘干机上从未有过堆叠套件。 我们仍然没有正常运行的设置,并且比计划晚了几天。 更新:普莱瑟斯让我们做对了。将我的评论更改为 4*
Thank you for taking the time to update your review. We’re glad to hear Robert provided great service and helped secure a good deal. We sincerely apologize for the frustration caused by the third-party delivery experience and appreciate your patience while we worked to resolve it. We’re pleased we were able to make things right and truly value your feedback—it helps us continue improving our customers’ experience.
使用 Plesser's Appliances 的一次美妙经历。 我们的旧三星冰箱停止工作后,我和妻子拜访了镇上的每家主要零售商,以确定哪些制造商的质量和满意度较高,以及有哪些新功能。 在找到适合我们需要且妻子喜欢的冰箱后,我找不到有库存的当地零售商,并且无法保证感恩节前交货。 在网上冲浪时,我访问了 Plesser's Appliences 网站,发现我们喜欢的冰箱有售,而且价格更优惠。 我对从东海岸订购大型设备持怀疑态度,于是打电话给他们询问他们的交付系统和保修情况。 Adam Bayram 回答了我所有的问题,并告诉我,我们想要的 GE 冰箱将来自当地的 GE 仓库,而不是从纽约的仓库发货。 交易过程简单、顺利。 送货很棒。 两位先生处理冰箱的方式就像是把它交给家人一样。 我肯定会再次与他们做生意。
Thank you so much for sharing your experience! We’re thrilled to hear that Adam and our delivery team made your fridge purchase smooth and worry-free. We take pride in treating every appliance like it’s going to a family member, and it’s wonderful to know that our service, selection, and pricing met your needs. We look forward to helping you with any future appliance needs!
强烈推荐这些人。 始终如一的优秀、专业和友好。
Thank you so much for your recommendation! We’re thrilled to hear you consistently have a positive experience with our team. We appreciate your support!
宣传了一系列产品,然后当我付款时,他们告诉我没有库存。和另一个人交谈,结果发现他们谎称缺货,说他们定价错误,不会按照我付的钱卖给我,让我额外支付 500 美元才能买到炉子。这个地方的销售行为非常具有欺骗性。
亚当非常乐于助人。 价格比当地的大卖场要好。
Thank you for your review! We’re glad Adam was able to assist you and that you found our pricing better than the big box stores. We appreciate your business and look forward to helping you again!
电器选择很棒。客户服务非常好。
Thank you for the kind review! We're so glad to hear you had a great experience and that both our appliance selection and customer service met your expectations. We appreciate your support and look forward to helping you again in the future!
又快又简单!销售人员 Adam 很友好、反应敏捷且积极主动,使从全国各地购买电器的过程变得轻而易举。该网站使用起来很简单,交付也没有遇到任何问题。
Thank you for the great review! We’re so glad to hear that Adam made your appliance purchase smooth and stress-free—even from across the country! It’s great to know the website was easy to navigate and that delivery went off without a hitch. We truly appreciate your business and hope to work with you again in the future!
可怕!购买了 6K 系列并安装了 PRO。 范围已交付,但交付人员对安装一无所知。 在尝试致电客户支持(工作时间无人接听)并且送货人员致电经理后……他们改变了立场并提供了安装。 然而......他们没有“许可”安装燃气用具。 有什么风险??!? 我最终联系了客户服务人员,他们粗鲁且充满仇恨,并提出为我免除 400 美元的安装费以保留范围。 什么?决不。 最后,客服大喊“我正在与送货公司协调,我会给你回电话”点击(挂断)后挂断了。 过了一会儿,他们把东西装上卡车就开走了。 此后没有任何联系。 没什么……蟋蟀。 我不知道目前订单的状态如何。 我已向银行提出异议。
很棒的客户服务!很有道理!带上了我所有的厨房用具——价格实惠。与梅根合作很愉快
Thank you for the great review! We're so glad to hear you had a positive experience and found everything you needed for your kitchen at a great price. Megan will be thrilled to know she made the process a pleasure for you. We truly appreciate your business and look forward to serving you again!
瑟马多山脉 – ★★★★★ 销售助理 – ★★★★★ 总体价值 – ★★★★★ 送货体验 – ★☆☆☆☆(如果可以的话零星) 如果我知道交货会是什么样的噩梦,我就不会从 Plessers 那里购买。 我的销售助理 Adam Bayram 非常出色,知识渊博,乐于助人,这也是我决定购买的一个重要原因。我对我的 Thermador 系列和抽屉式微波炉非常满意。 在整个过程中,我收到了更新,在交货前一天,我被告知预计在早上某个时间交货。然后,下午 6 点左右。同一天,我接到电话说他们现在想当晚送货。我同意了,只要他们能快点安静,因为我刚出生。 晚上9点左右,一辆卡车出现了。交付团队显然缺乏经验,尤其是在处理价值 10,000 美元的设备方面。我问他们是否可以把这个系列带回来,因为这样送货上门会更容易。他们回答说:“请给我们几分钟时间来安排。” 晚上9点30分,有人敲门。他们告诉我他们要离开我前门或车库内的靶场。我告诉他们我为黄金保险和检验交付支付了额外费用。他们立即采取了防御措施,开始与我争论,并指责我试图获得免费的白手套服务。 我向他们展示了我的收据——黄金保险交付 332.98 美元——并直接从 Plessers 网站上阅读: “大多数客户选择我们的金牌保险内部未装箱和检验交付,因为它包括一个 2 人团队打开您的产品包装,将它们带入您的家中,并将它们放置在您选择的房间中。” 当我告诉他们我想把炉灶放在厨房里时,他们叹了口气,然后与主管通了电话。等了 20 分钟后,主管确认了我已经支付的费用:全程送货上门,拆箱并放置。正如您所期望的范围,这意味着厨房。 接下来的 30 分钟里,送货人员一直在抱怨,态度明显地打开了设备的包装。我仔细观察它们以确保没有损坏。他们最终将炉灶放在厨房里,但留下了从厨房到车道的包装碎片痕迹。 当我护送他们出去时,其中一个人转身问我是否要给他们小费。尽管他们的行为如此,我还是给了他们每人 20 美元——只是因为我的妻子低声说我们不希望这些人回来生气或制造问题。 这就是我价值 10,000 美元的 Thermador 系列和微波炉的送货体验。再也不会了
我按照 Plesser's 销售人员的建议订购的烘干机出现了问题 - 结果需要 220 v。Plesser's 同意收回它并将我的付款记入我可以使用的烘干机。 在我指定的时间内交货和取货都很及时。
Thank you for your review! We're glad we could quickly resolve the issue and get you the right dryer for your needs. We appreciate your patience and are happy to hear the deliveries and pickup were prompt. Your satisfaction means a lot to us!
两名安装人员准时到达。 哈罗德和克里斯既令人愉快又专业。 由于周围的橱柜,拆除以前的冰箱并不是一件小事,但他们有条不紊、仔细地处理了这个问题并解决了问题。 由于机柜的原因,SubZero 的安装也出现了问题,再次完美解决。
Thank you for the wonderful review! We're so glad to hear that Harold and Chris provided prompt, professional service and handled the tricky installation with care and expertise. It’s great to know everything was resolved smoothly — we appreciate your trust and hope you enjoy your new Sub-Zero refrigerator!
我们很幸运,与 Plessers 合作为新家提供所有电器。他们非常出色地指导我们选择最适合我们的喜好、价格范围等的产品。与 Rob 合作非常愉快。电器交付时非常小心。团队很棒,高效。周围的人对从购买到安装的选择和服务都非常满意。
Thank you for the fantastic review! We’re so glad you chose Plesser’s for your new home and that Rob was able to guide you through the process with care and expertise. It’s wonderful to hear that everything—from selection to delivery—went smoothly. We truly appreciate your kind words and look forward to helping you again in the future!
人工智能是未来。 Plesser's 有效地利用它来消除交货窗口中的猜测! 司机(人类!)非常迅速、干净且专业。进进出出!工作完成了! 干得好!强烈推荐普莱瑟斯!
Thank you for the fantastic review! We're so glad you appreciated our use of technology to streamline the delivery experience — and we're especially happy to hear our team delivered (literally!) with professionalism and efficiency. Your recommendation means a lot to us, and we look forward to helping you again in the future!
良好的沟通和交付总是让生活变得更轻松
Thank you for the kind words! We’re so glad to hear that our team made the process easy and seamless for you. Great communication and on-time delivery are always our goals — we appreciate your support!
Plesser 的销售团队花时间倾听、回答问题并提供优质的客户服务。
Thank you for the kind words! We're so glad to hear that our sales team provided the attentive and high-quality service you deserve. Taking the time to listen and support our customers is what we’re all about. We truly appreciate your feedback and look forward to helping you again in the future!
准时、礼貌、专业。关于设备初次使用的指导性建议
Thank you for your review! We're happy to hear that your experience was punctual, courteous, and professional. It's great to know our team was also able to provide helpful guidance on using your new appliances. We appreciate your feedback and hope you enjoy them for years to come!
他们无法按时交付洗碗机,所以我不得不取消订单。现在,他们试图向我收取 1000 美元的费用,尽管产品售价为 1500 美元。客户服务部的丹尼尔尤其不乐于助人而且不耐烦。
送货员非常乐于助人。微波炉安装没有问题。美泰微波炉的门上贴有贴纸,需要很多粘性物质才能取下来。没想到现在还用了真正的贴纸。仍在努力去除贴纸并希望它不会在门上留下痕迹。
Thank you for your feedback! We're so glad to hear the delivery and installation went smoothly and that our team was helpful. We’re sorry to hear about the trouble with the sticker on your Maytag microwave—how frustrating! For safe removal, in addition to Goo Gone, we recommend trying the following: Warm the area with a hair dryer for about 30 seconds to loosen the adhesive. Use a soft cloth or plastic scraper to gently lift the edges—avoid anything sharp to prevent scratching. Apply a bit of dish soap mixed with warm water to help remove any remaining residue after the bulk is gone. Thanks again for choosing Plesser’s and enjoy your new microwave.
共 200 条符合条件的评价