Pluxy

Hi Tara, We’re really sorry to hear about your experience, and we truly appreciate you taking the time to share your feedback. That definitely isn’t the experience we want anyone to have. We’d really like the chance to look into this further and help make things right. Please feel free to contact our support team at [email protected], and we’ll be happy to assist you directly. — Pluxy Team

Hi Odette, Thank you so much for your kind words and for sharing your experience with Pluxy! 💖 We’re so happy to hear that the results have been worth it and that the product has helped boost your confidence. Thank you as well for recommending us— it truly means a lot! 😊 — Pluxy Team

Hi Curlie, We’re sorry to hear about your experience and appreciate you sharing your feedback. Pluxy is designed to trim hair safely and effectively when used with light, gentle motions, and it should not be causing cuts or discomfort. We’ve sent you an email so we can further assist you and help find the best resolution for this situation. Please check your inbox, and we look forward to hearing from you soon. — Pluxy Team

Hi Rolanda Ann, Thank you so much for your kind review! We’re happy to hear that our team was able to assist you promptly and answer your questions. We truly appreciate your patience and support, and we’re excited for you to receive your Pluxy device soon. You’ll love it! ✨ — Pluxy Team

Hi there, Thank you for sharing your experience with Pluxy! We’re glad to hear it’s working well for you so far. If you ever need any tips or assistance, we’re always here to help. 😊 — Pluxy Team

Hi Wendy, Thank you so much for your kind review! We’re so happy to hear that you’ve started using your Pluxy and are enjoying it so far. It also means a lot to us that you placed another order — we truly appreciate your support! We hope you continue loving your experience with Pluxy, and if you ever need any assistance, our team is always here to help at [email protected]. — Pluxy Team

Hi there, Thank you for your wonderful review! We're so happy to hear your order arrived sooner than expected and made a great Mother’s Day gift to yourself. We hope you enjoy it and have a truly special Mother’s Day! 💖 — Pluxy Team

Hi Jean, Thank you so much for your kind words! We’re really glad to hear our customer service team was able to help you out. We truly appreciate your support! 💚 — Pluxy Team

Hi Naz, We’re truly sorry to hear that your experience did not meet your expectations. We appreciate you taking the time to share your honest feedback, as this helps us improve both our product and service. We understand your frustrations regarding the product performance, return process, and support experience. Our team would really appreciate the opportunity to review your concerns further and assist you directly. Please contact us at [email protected] with your order details so we can look into this for you and work toward a proper resolution. Best, — Pluxy Team

Hi Angie, Thanks so much—we’re excited for you to try it! 😊 If have any questions or need tips along the way, feel free to reach out to us anytime at [email protected]. — Pluxy Team

Hi Teresa, Thank you for taking the time to share your experience—we’re truly sorry to hear how disappointed you are. We understand how frustrating it must feel, especially when you had high hopes for the product and were counting on it to work as expected. We also take your concerns seriously—especially regarding your situation—and we’d really appreciate the chance to make this right for you. Please reach out to us directly at [email protected], and our team will personally assist you with a suitable resolution. We’re glad to hear you loved the attachments bundle, and we truly hope we can turn your overall experience around. Thank you again for your honest feedback. — Pluxy Team

Hi there! Thank you for your feedback! We're so glad to hear that you liked the device and found the ordering process easy, with prompt delivery—that’s exactly the experience we aim to provide. We also appreciate you pointing out the issue with the small print on the instructions. Your feedback is valuable, and we’ll be sure to share it with our team as we continue improving our product and packaging. If you’d like, we can provide a digital copy of the instructions in a larger, easier-to-read format—just send us an email at [email protected], and we’ll be happy to assist!

Hi Lulu, Thank you for your kind words! We're so happy to hear that you’re enjoying the product and had a great experience with our customer service. Providing timely and helpful support is very important to us, so it’s wonderful to know we met your expectations. If you ever need any assistance, please don’t hesitate to reach out—we’re always here to help! Warm regards, Pluxy Team

Hi Laura, We’re really sorry to hear about your experience and appreciate you bringing this to our attention. This is not the kind of experience we want for our customers, especially when it comes to both product comfort and the returns process. We’d like to make this right for you as quickly as possible. Please reach out to us directly at [email protected] , and our team will personally assist you with your return and refund. If you’ve already tried to initiate a return, kindly include any details you have so we can locate your request and resolve this without further delay. We’re here to help and will ensure you get the support you need. Best regards, Pluxy Support Team

Hi Kathy , We’re really sorry to hear about your experience—that’s definitely not what we want for our customers. Please reach out to our support team at our support email at [email protected], so we can assist you further and make this right.

Hi Michelle, Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. We’re glad to hear that our team was able to assist you quickly and make the process smooth—providing timely support is something we always strive for. Your feedback means a lot to us and motivates us to keep delivering the best service possible. We’re excited for you to receive your order and hope you love it! If there’s anything else we can assist you with in the meantime, please don’t hesitate to reach out. Thanks again for your support! 😊

Hi there! Thank you so much for your kind words! We’re really excited for you to try the product as well 😊 We completely understand how frustrating dealing with chin hair can be, and you’re definitely not alone in that experience. We truly hope this brings you the results you’ve been looking for and makes your routine a whole lot easier—maybe even retire those tweezers from your purse! If you ever have any questions or need tips along the way, feel free to email us at [email protected]. We’re here to help every step of the way. Wishing you the best results! ✨

Hi Jeanette, Thank you for your message, and we’re really sorry to hear that you haven’t received your order yet. We’d be happy to look into this for you right away. Could you please send us an email at [email protected] with your order number and any additional details? This will help us check the status of your shipment and provide you with an update as soon as possible. We appreciate your patience and look forward to resolving this for you quickly. Best regards, Pluxy Support Team

Hi Barb, Thank you so much for your wonderful feedback! We’re really glad to hear your order arrived quickly and that you’re enjoying the smooth results from your Epil Pro 3.0. We hope you love the attachments just as much once you try them! If you have any questions or need tips on how to use them, feel free to reach out—we’re always happy to help.

Hi Carla, Thank you for your feedback, and we’re sorry to hear about your experience. For further assistance, please contact our support team at [email protected] and we’ll be happy to help address your concerns.